Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.9  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always the best experience

By Envieddesigns on 12/10/2017 at 12:10 AM.

I just picked up my new vehicle & this is my third car from this dealer and I can’t say enough about my sales person Ray Andrews. It doesn’t stop there though everyone there is friendly and they always make you feel welcomed, it is just amazing! Thank you to all the employees there at Circle Infiniti!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, Affordable and efficient service

By Jimmy123 on 12/2/2017 at 10:04 PM.

John and Ann we're both excellent dealers, quick service and a great level of professionalism. Thank you so very much! I don't plan on going anywhere else for my car's service :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Maintenance

By Mikehalv1 on 11/30/2017 at 12:27 AM.

John D is one of the kindest and hardest working people at infiniti he made sure everything was easy and quick for me. Very professional

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service department

By Yolanda on 11/23/2017 at 12:41 AM. Helped by Yuri.

The Service Department is fantastic!!!! It's the reason why I came back to purchase another Infiniti at this dealership! They are very attentive, friendly and provide excellent customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service

By q50s on 11/14/2017 at 10:22 PM.

had an issue needed resolved asap had no appt and John DiLieto took care of everything as usual, hope to continue the experience with a 2018 soon

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great fast service

By Rechree on 11/6/2017 at 9:34 PM.

Once again great fast service. Todd Rovinsky kept me informed and updated. Great dealership. Recommended to all my friends and no problems. Service is always top notch.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, timely, no-upsell service

By njcarguy on 11/1/2017 at 12:48 AM.

I always appreciate a service staff that realizes their primary function is to handle the servicing of my vehicle, and not to up-sell me services I don't need or try and upgrade parts on my vehicle to help boost a bonus. I have had quite a few services performed by the staff at Circle Infiniti, I mostly deal with Todd Rovinsky, who seems to know this business better than anyone I've ever encountered. He is always polite, always willing to review the charges and never pushes me into additional items. I have also had the pleasure of working with Ann and Pamela, who are perfectly pleasant, and did a fine job helping me as well. I would recommend servicing your vehicle there anytime!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!

By NMS on 10/31/2017 at 10:11 PM.

I had extra time so I went to dealership with out an appointment to get my oil changed. I wasn't sure what to expect....I was so pleased that the staff was so kind and understanding. They squeezed me in and I was done in no time :) Ann & Todd were so sweet and even offered me coffee and a bagel. Overall it was a great experience-quick and painless. I would do express service again :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2nd time around and exceptional service each time!

By HappyFamily17 on 10/23/2017 at 1:40 PM.

I secured my 2nd lease of an Infiniti QX60 with Don Lotano in October of 2017. Each time the experience was fast, and the negotiations painless! I loved the fact that I qualified for dealership points which helped on the lease payments. Do was truly helpful in getting me and my family the color/style and upgrades we wanted. The car with those specifications was even already on the lot, which made the process even simpler. Great people, great dealership and great SUVs!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pamela Crisafulli

By Jnehmad on 10/16/2017 at 10:41 PM.

i have been with circle infiniti for about 8 years now and have been using their service department since. Today on a busy monday i called Pam and said because of my crazy work schedule i need to come in at 3 for service and must be out by 4 to get back to work. she agreed without any hesitation, i was in at 3:02, handed over the keys grabbed some coffee and caught up on emails and was out by 3:50 with my oil change, new filters, tire inspection and a full wash. Nothing short of perfect from these people time after time. true VIP experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Dealer

By jgaliano on 10/16/2017 at 9:15 PM.

I have purchased 3 new auto's from this dealer. I have never had a problem with service. They take their time to service the car correctly. They go out of the way to make sure you are happy with their service. Also they always give a competitive price on the sale of a car. John DiLieto is my service consultant who is very knowledgeable and honest.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!

By Jill1105 on 10/7/2017 at 1:05 PM.

Love everything about this dealership. The ease of making an appointment is terrific. Liz and Angela are super helpful. My service advisor, John DiLieto, Jr. is the best. He takes his time and really listens to you. He came out and kept me informed of what exactly was being done with my car. Truly a great expierince every time I visit the dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Long Branch - Infiniti - Ann Maria T.

By matthew2011nissan on 9/30/2017 at 3:03 PM.

My visit to Long Branch Infinity was greatly enhanced by the fact my service consultant was Ann Maria Trapani - she treated my quickly and more importantly was honest and forthright. It's a great experience knowing that Ann is in charge of my car - and that all info associated with my car will be straight forward. I highly recommend Ann Maria Trapani of Long Branch Infiniti - a great dealership - where I bought my car and more importantly, a trusted and respected service consultant in Ann.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Todd is the best!!

By Mishb14 on 9/29/2017 at 9:45 PM.

I have a QX 60 for the last 2 years. Todd has been my service advisor since that time. I have owned several vehicles in the past 30 years and dealt with many service agents. Todd offers a professional approach with just the right amount of personalization. He has offered solutions that don't break the bank when I have incurred issues. I recommend him to my friends who have an Infiniti, in fact 2 friends have bought/leased vehicles at Circle based on my reviews!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership!

By Gratziela on 9/30/2017 at 2:12 AM.

I bought a pre-certified Infiniti QX70 from this dealership. I saw the car online on a Saturday night. Monday morning I called the dealership and I had the pleasure of speaking with Steve and after that with Tom. Tom answered to all my questions, he was very professional, he explained to me every single detail about the car, about the entire process of buying the car. Later that Monday I traveled from Long Island to NJ to see the car. I got there very late. Tom was waiting for me. I was unable to purchase the car that Monday night. I just left a down payment and because of the nature of my job I was unable to go back to pick up the car until Saturday. Tom was a real help and an absolute pleasure to do business with. It was very easy to communicate with... He gave me his cell number and every time I had a question I was texting him the question or concern and he was answering me very detailed and very promptly. I felt very comfortable during the entire process of buying the car. I felt he knew everything and when he was not sure he found the right answer for me and the best solution! I highly recommend Tom, Steve and Circle Infiniti Team! Excellent client satisfaction!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repair of G37

By desnik on 9/28/2017 at 3:48 PM.

Once again I would like to Thank John D and the rest of the staff at Circle Infiniti. They have always come through for me and this service appointment was no different. John listen to me and was able to explain to the mechanics my concerns. I received the car back repaired and washed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership!

By scott317 on 9/28/2017 at 2:51 PM.

This Dealership is one of the best I have ever been to. The Sales and Service Teams take the time to address your needs and deliver the best on all levels. Friendly, experienced and talented staff makes all the difference!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Personal and Professional service

By tjdavis23 on 9/25/2017 at 8:47 PM.

Exceptional service. Was a pleasure working with Ray. No pressure, very helpful and knowledgeable. Everyone at the Dealership was friendly. Highly recommend Ray and Circle INFINITI!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

fast and efficient!

By gingy1 on 9/6/2017 at 6:10 PM.

i was greeted with a smile by John DiLieto. he was so hepful and showed me what i was doing wrong. i would definitely buy another car from infiniti! their sales and service team are the best!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By James R on 9/5/2017 at 8:33 PM.

Ann, Todd and the entire service team at Circle Infiniti are true professions. They always provide exceptional customer service making a pleasure to bring my car in. I wouldn't go anywhere else.

I would recommend this dealer.