Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Infiniti

By Q50 on 9/19/2019 at 7:52 PM.

David was my contact he introduced me to Ray and I’m now looking for my second vehicle with Circle Infiniti I was a Nissan Employee and Infiniti gave me the best deal. I’m looking for A suv this time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a Pleasure

By busymama on 9/19/2019 at 3:24 PM.

Quick and pleasant as always. I have never had a bad experience at this dealership. All the staff are amazing and I go especially for ANN b/c she's the best. Very honest and straight forward. Thank you ANN!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just bought a QX60

By danandmarla on 9/18/2019 at 9:40 PM.

This is the second car I've leased from Circle Infiniti. It's a great dealership. Everything about it is topnotch. The service department is outstanding and the sales department is excellent. Evan was our salesman and he was helpful and courteous. We're very happy with our new vehicle and I would recommend Circle Infiniti (and have already!) to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent & Friendly Service

By WBKCC on 9/15/2019 at 7:41 PM. Helped by Yuri.

I've been going to Circle Infiniti for the past 9 years and I'm always greeted with a friendly smile and a warm hello. From Yuri to Annie, its always a pleasure to bring my vehicle in to have it serviced for the past 9 years. I will be looking to purchase my next Infiniti from Circle and will continue to look forward to working with the service department, in particular Yuri and Annie.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No Pressure No Gimmick

By Sey James on 9/4/2019 at 7:24 PM.

Walk in and get to meet the most courteous and respectful sales man in the automotive arena Tom Cavallino no pressure just straight honesty and integrity. Bottom line get to experience the a great ride 2019 QX 80 loving it. Thanks Tom

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service

By ustrust on 8/29/2019 at 8:55 PM.

Have owned two infinitis over the years and always pleased that I feel important when cars are serviced. Technical knowledge, ability to communicate in layman terms, and always going an extra step to meet my time expectations Pam is just a pleasure to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By SEF on 8/26/2019 at 1:28 PM.

Mark walked us through the entire process from turning in our leased Infiniti and leasing our new one. He has been available for all follow up questions. Excellent training session with the tech staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Wonderful service & Pleasant

By Cutterr317@( on 8/18/2019 at 5:21 PM.

I got a slow leak in tire and drove in with no appt. Met with Ann Maria and she took the car immediately and it only took one hr to repair only. Did not need new tire. Ann Maria understood that I was turning car in for new one next day and did all she could to get it as cheap as possible. I have also with with Pam Crisafulli and she is wonderful as well. Great job

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great service and great staff

By Rechree on 8/2/2019 at 4:29 PM.

Great service and great staff. Always keep you update on any problems with your vehicle. Recommended many people here and never have issue. I would reccomend this dealership to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great exoerience

By t54261 on 7/30/2019 at 11:38 AM.

I have bought multiple cars from Don Lotano at Circle Infiniti. Each time, he has made sure to be courteous and professional. Not your typical dealership experience. The whole team at circle is great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best of the Best!

By Tammy V on 7/25/2019 at 6:50 PM.

There will always be an Infiniti in my life! I love the car (I'm on my 3rd), the sales team is great, but the service department; they are THE best of the best! Over the past 18+ years they have gone above and beyond to help me get the very best out of my vehicles (263,000+ miles with my last Infiniti) and keep me safe.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Jess on 7/24/2019 at 6:13 PM.

I recently leased a new QX60 and it was such a pleasant experience. Don was knowledgable and easy to deal with. I would recommend him and Circle Infiniti to everyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Issue Resolved in Record Time!

By Kristy on 7/16/2019 at 7:03 PM.

My newly leased 2019 Qx80 had a small glitch that I was planning to have fixed while taking a loaner for the day. Service rep Joseph Nazzaro quickly assessed what the problem might be without even leaving his desk. He politely asked me to wait while he took a look himself. It was simply a matter of a button within the car being in the off position without my knowing. He quickly offered to wash and vacuum the car and send me on my way. I truly appreciated the speed and professionalism of his service. I've been a customer since 2008 and have always found this dealership to be professional, thorough and personable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Service

By Melissa on 7/11/2019 at 5:23 PM.

Pam in service and Will the tech always go above and beyond to make my experience at Circle Infiniti outstanding and a happy customer! Would like to thank Will in the service department for making sure my car is always safe and fluids are filled. Pam is the best and always out does herself. She makes the drop off and pick up process so easy. I was in and out in no time which makes it so convenience. Thank you both!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Professional, friendly treatment

By donnal on 7/5/2019 at 11:15 PM.

This was our second purchase at Circle Infiniti and our second time working with Mike Fantozzi. We feel very comfortable with Mike and he is a no pressure kind of salesman. He got us a great deal and we were very pleased with Mike and the rest of the staff at Circle that we dealt with. We have referred Circle Infiniti and Mike to friends of ours who also purchased there and they were happy as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service !

By Ericanicole on 7/2/2019 at 2:18 PM.

The service here is amazing ! . There is never a time I’m disappointed . They are friendly caring and very fast at getting the job done ! I would recommend them to anyone ! Always a pleasure with them !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Service With Honesty, Integrity and Accuracy

By InfinitiLover on 6/27/2019 at 1:41 PM. Helped by Yuri, the Valet.

I have owned Infinitis exclusively for the past 25 years, and typically more than one simultaneously. No matter their age, I always take them to Circle Infiniti for routine maintenance service and all major repairs primarily because of their Service Consultant John DiLieto. John gives me the confidence that the problem is being addressed properly, accurately, and providing an honest assessment of the situation. He takes the time to explain the mechanics behind what needs repair and why. His technical knowledge, and the manner in which he explains it is reassuring. I also have confidence that the repairs were done correctly thru his thorough follow up. When I pick up my car, I always feel it was done right. During personal difficult financial periods when several repair issues arise, John guides me thru which ones are critical to fix today, and which ones can wait until my situation changes. This is a very refreshing posture compared to the typical up-sell practices of many auto service centers. For that, John has EARNED MY RESPECT, and I always return the vehicles to him when my situation improved for the repairs we delayed. He is the single reason why I always bring my cars to the dealership when repairs are required even for cars over 10 years old. This is also why when I call for service, I insist on talking to John. The confidence John gives me is worth every incremental penny of dealership service prices. I plan on owning many more Infinitis in the years to come. I hope that John will be there for that duration! Oh,...and a big shout out to Yuri, the Valet. Always greets me with a big smile, makes me feel like a valued customer and part of the family! He's the icing on the cake. His name should be included in the check list on this web site. He is the first and last face you see, therefore very impactful, when you arrive at Circle Infiniti for service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By busymama on 6/27/2019 at 1:00 PM.

I am going on 8 years with this dealership and I plan on staying for many more. The service team is excellent. I always see Ann because she brightens my day. The rest of the crew, Pam, Joe, John, and Todd are also on top of their game. They make my visits effortless and comfortable. Whether I'm in trouble or just in need of service they are extremely accommodating. Thanks guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Quality of Work

Evan and the Team made our purchase very easy and quick.

By Yury M on 6/13/2019 at 4:29 PM.

Evan did great job introducing new Q50. Negotiations very straightforward. Everything delivered as promised.. Evan kept following deal even after car was delivered to make sure we are completely happy with new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Evan gets straight to the point to satisfy you.

By _Govil on 6/10/2019 at 2:28 PM.

I just leased my second car with Circle Infiniti in West Long Branch through Evan again based on his professionalism. Although I made inquiries at numerous dealerships and car leasing companies for prices and deals, once I contacted Evan again, he was direct and saved me from the burden and hassle of time consuming back-and-forth negotiations. He is professional and gets to the point in order to make his customers satisfied. I highly recommend reaching out to him if you’re interested in a great value vehicle for an honest price.

I would recommend this dealer.