Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent car experience

By Chevy carguy50 on 7/15/2019 at 4:41 PM.

After going through various web sites I found City Automall with excellent reviews and by far the best price. After texting with my salesman Joe I knew I had to go see him. Been buying cars for 50 years and Joe was by far the best salesman I've ever dealt with. Finance manager Omar was also great. Because of all this it was a fantastic buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Good experience

By Rkel on 7/15/2019 at 8:47 PM. Helped by Alex.

Everyone was courageous and friendly. I feel like we got a good truck for a fair price the purchase went smooth with out a bunch of hype or pressure

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent place

By Corcal89 on 7/7/2019 at 2:34 PM. Helped by Carlos Cordova.

Great team, Carlos has been more than helpful. No pressure, easy process. Make sure to request Carlos for all your vehicle needs. Will be back for sure

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great guys in service!

By Milton B on 7/2/2019 at 5:11 PM.

Andrew and his crew always get the work done! My son is very please with how his car drives now. Andrew and his team did a great job!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Andrew And City are great!

By EyeoftheStorm on 7/1/2019 at 8:21 PM. Helped by Kasey Shirey.

Andrew Moore always works hard to make sure my daughters car is repaired in a timely manor. Great Advisor and great place to get my vehicle serviced.

I would recommend this dealer.

Overall Rating

3.6  

4   Customer Service
4   Friendliness
3   Overall Experience
3   Price
4   Quality of Work

Repair-warranty

By Simple on 6/26/2019 at 10:55 PM. Helped by Sally.

Fixing the car went well but trying to get them to issue us a refund on our warranty has been a real problem. The service lady said she would address it tomorrow. we have all the documentation from purchasing the vehicle but they refuse to address it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent and fast service!

By Jenison on 6/11/2019 at 1:24 PM.

We are happy with our trade! Thank you for being quick with the deal! We plan on doing business with you and thank you again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very cool experience

By Liketofish,123 on 6/8/2019 at 10:08 PM.

They were very helpful to work with and no pressure selling. They answered every question so I could understand . I will recommend this place to everyone that is looking for a car or truck

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Ended well.

By Terrorama on 6/8/2019 at 12:50 AM. Helped by Sally, Kasey.

Made an appointment and drove 90 minutes to see a specific vehicle that they had sold to someone else right before I arrived. Ended up purchasing a vehicle that had a few issues once I got it home. Of course, it was an "as is" vehicle. However, I believe Andrew and Kasey did their best to fix the situation and repair one of the issues. Sally at the service department went out of her way to get me a loaner vehicle while my car was being repaired, and they brought my vehicle back to me (1.5 hours away), mostly since they needed the loaner back earlier than I could return it, but it was a great convenience for me, as well. They fixed the AC and it's working thus far. I just wish that this issue had been addressed prior to the sale, since a working AC was advertised. I waited to post my review to see how the repair would go. I am happy with the service I received, as well as the communication I received from salesperson Andrew Maldonado. I realize I can be a difficult customer and they ultimately got me to a place where I can be content.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Dalgal on 4/18/2019 at 9:31 PM. Helped by A new employee she was good.

They did a Good job they were friendly and quick. I was in and out in no time at all. I have all my work done there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Chevy Traverse

By Elizabeth Taylor on 4/18/2019 at 10:20 PM.

This is our 6th car in 5 yrs from this dealership (3 new & 3 used). Joe our salesman and Ben Reynolds are why we keep coming back. After dealing with Jeff the new car salesman during this purchase, I would have gone elsewhere if it weren’t for our loyalty to Joe and Ben. I feel talked down to whenever dealing with Jeff and he was not 100% honest with me. He looked me in the eye and told me that they never used Kelly Blue Book when looking at trade values, while standing in front of a giant sign advertising their use of Kelly Bllue Book, even my 16 year old noticed this. Thank you for keeping people like Joe Moravec and Ben Reynolds, as long as they are there we will keep coming back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 f-350

By Aarons on 3/29/2019 at 2:03 PM.

First time dealing with City and had Jimmy and Omar worked with me on my purchase and it was the easiest truck I ever bought. Great Guys to deal with and will contact them before my next car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service with an extremely awesome salesman

By Carbuyes1&2 on 4/7/2019 at 12:31 AM. Helped by Omar and Alex.

We had a great experience at City Chevy today thanks to our awesome salesman. From the moment we got out of our vehicles we were greeted immediately and treated like we mattered. They make you feel extremely comfortable and took the time to make sure we got exactly what we wanted. They even fed us lunch!! Great group of guys to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very best car purchase in history!

By IVHAJ on 3/24/2019 at 12:28 AM.

I have to say I have never had a better dealership experience. Living nine hours away, the entire deal was done with phone calls texts and mail… Basically a handshake based on honesty and integrity. First, Ben went out of his way to get the deal started and Joe, for about a month, went so far and above what I would consider even very best practices to make this car purchase perfect!!! My son and I created an entire road trip around this and we are very grateful. We would definitely make the trip again !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Excellent & professional service!!

By New Equinox owners on 3/12/2019 at 6:00 PM.

Appreciate being treated with respect to our questions & concerns! Took time to go over multiple options with dollar numbers, etc. Very knowledgeable & helpful!!!! Overall, very pleased!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great car buying experience

By Happy camper on 3/1/2019 at 7:33 PM.

Attentive and very friendly sales staff. No pressure given to buy from them.Great experience. Picked me up because my wife does not drive and I had no trade in so they drive 20 miles to pick us up. Very happy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Corvette Purchase

By Mark Welz on 2/23/2019 at 1:49 PM.

It was great working with Jimmy. No pressure sales. He was very accommodating as I am 80 miles away. Bought the car over the phone on a Tuesday evening and picked it up on Saturday. Excellent service from all involved at City Chevrolet.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

So Happy and Thankful

By Happy Happy Happy on 2/22/2019 at 4:11 AM.

I am very happy with my experience at City Automall. Ben Reynolds was very helpful and easy to work with. I was in and out in no time.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Overall a great experience

By Oldsmobile Guy on 2/20/2019 at 11:04 PM. Helped by Jeff Franke,sp..

I dealt with Jimmy and Jeff and although I didn't receive as much as I wanted for my trade in I accepted the offer as the auto I wanted was an exceptional car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Oil change

By Carbuyer on 1/15/2019 at 10:56 AM.

Fast and on time got right on the job everyone was very friendly and helpful. Checked to make sure if you needed any assistance with anything else

I would recommend this dealer.