Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Paul M on 8/21/2019 at 1:18 PM. Helped by Haylie Edwards.

When I took my Cadillac to City Motors to have the battery replaced the work was completed quickly and I was back on the road in no time. I'm always impressed with the friendly staff and the neat orderly appearance of the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

re: Service

By S. Wedel on 6/27/2019 at 5:03 PM. Helped by Majoy Ellis.

When I took my car to City Motors for service, I found a friendly atmosphere, competent service and work completed when promised, plus I was given a free multi-point inspection and a free car wash. Without hesitation I recommend City Motors for vehicle service needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good deal on a great car!

By EOD Dave on 7/18/2018 at 7:20 PM. Helped by Tim Starkey.

No high pressure salesman. Tim Starkey worked with me and kept the dance of negotiation short and sweet. Good experience and a great car. Tim Starkey came in on his day off to make sure the protective coating process went well and gave me a loner rig to drive until it was done. Best guy to deal with!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

2nd great experience

By lynnsgf on 6/2/2018 at 2:19 PM. Helped by Buck Merriweather.

I just bought my second Toyota Prius from City Motors. Both times the salesman, Buck Merriwether, was extremely pleasant and helpful. Price was good, too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By sware on 5/3/2018 at 3:28 PM. Helped by Tamie O. & Devon W..

For the first time, purchasing a vehicle was actually stress-free. Tamie O and Devon W. were very helpful and very informative. They made the process smooth and friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy process

By Stacy E on 1/25/2018 at 6:46 PM. Helped by Ryan Smartt, Jim Starkey.

Had a great deal on the car I wanted and I was happy with the trade in value of my old car! Everything was taken care of and ready to go when I needed it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly service

By Karly on 10/4/2017 at 2:20 AM. Helped by Buck Merriweather.

We are very happy with our purchase and thankful for friendly, knowledgeable service! The buying process was quick and everything went smoothly. We would recommend City Toyota to anyone looking for a quality new or used vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

When you walk in and the price on the tag is the correct one

By Michael Kittrell on 9/14/2017 at 11:32 PM. Helped by Rachelle.

Do you love walking into your dealership and negotiating that $5,000 off the ridiculously no one should ever pay this sticker price? Well if you love that feeling of satisfaction when you successfully beat up your sales man over a grueling 4 hour death match negotiation, then go somewhere else. When you walk up to a car at City, its priced correctly. Supposedly its $250 over invoice (I guess they make all their money on the backend financing) or in practical terms ~$5,000 off of a "$38000 msrp" car. The sales person I worked with, Rachelle, was excellent and she really enjoyed working for City, a "family owned" business. I put it in quotes because I don't know if its true, but everything seemed legit especially the price of a new car that is one of the best selling vans in America.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buy experience ever, highly recomend!

By flyguide on 6/1/2017 at 1:42 PM. Helped by Buck Merriweather.

The excellent service I received from Buck Merriweather. He is by far the best salesperson I've ever dealt with. He didn't make any promises he couldn't keep and worked very hard to make the dream of owning a TRD PRO Tacoma a reality. I will share my experience with everyone I know:)

I would recommend this dealer.

Overall Rating

1.6  

2   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Not impressed. As someone who has bought quite a few...

By perry6462 on 5/26/2013 at 10:28 PM. Helped by Dennis (Sales Mgr?).

Not impressed. As someone who has bought quite a few vehicles around the country, this was by far the shadiest dealer I have ever had contact with. I was buying a used vehicle (the only one of its type around, and the exact vehicle I wanted, otherwise would not have done business with them. Was low-balled on trade-in, then worked trade in value to STILL 1K less than NADA and 2K less than KBB, then was told the vehicle price was in stone, since they had "worked so hard" to get me the trade in value. This was bad enough, but I get it- they have to make some money too... It wasn't until I was told "you're going to have to finance with us" to pick up vehicle that day that I was over the edge. As I stated, I have bought many vehicles from dealers of the years- I know where they make their money, and this dealership is just greedy. Once I said I was done- the financing was a dealbreaker, they "miraculously" were able to take a check from my financing bank. My family drives multiple Toyotas, and I assure you, next time I will be driving out of town to purchase.

I would not recommend this dealer.

Overall Rating

2.8  

2   Customer Service
5   Friendliness
2   Overall Experience
1   Price
4   Quality of Work

I was attempting to trade my car in for a new Toyota...

By blessedinmt on 1/2/2013 at 8:06 PM. Helped by I cant remember his name.

I was attempting to trade my car in for a new Toyota Prius but the dealership was only going to give me $150 in trade. Not only was that less than the $900 that I still owed on the loan but the Kelly blue book value was $6500 for the condition it was in. Also, I had just been rear-ended and insurance had approved $3,000 in repairs. I went to Bison Ford the next day and received $4,000 in trade without any need for negotiation. I will never go to city motors again.

I would not recommend this dealer.