Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent sales and service

By Pjv1210 on 12/12/2018 at 2:39 AM. Helped by Mark Fresard.

I recently purchased my 4th BMW from Classic BMW. My experience with them has always been exceptional. My salesman was Mark Fresard and he was truly outstanding from start to finish. He found the exact car I wanted and the purchase was truly seamless. This dealership has always been outstanding from sales to service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ron for Service!

By C1 on 12/12/2018 at 12:54 AM. Helped by Ron Williamson.

Ron Williamson was such a blessing to work with. He's an AMAZING Service Advisor. :) Extremely smooth, hassle free service experience which is so rare to find.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Department

By JT on 12/12/2018 at 12:47 AM. Helped by Ron Williamson.

Ron Williamson was such a blessing to work with. He's an AMAZING Service Advisor. :) Extremely smooth, hassle free service experience which is so rare to find.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Micheal Snyder was Awesome!!

By Gracie2 on 12/7/2018 at 9:55 PM. Helped by Micheal Snyder.

So excited with my first BMW. Great experience and all staff, especially Michael, had great patience with me. Micheal was very nice about setting up all the gadgets and gizmos in my new vehicle and explained and re-explained them to me until I felt comfortable. Thanks Micheal and Classic BMW pre-owned. Great trade-in price and loved the mo haggle pricing. No surprises.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Robin McCormick knocks it out of the park once again.

By J Farris on 12/7/2018 at 2:34 PM. Helped by Robin McCormick.

I continue to do business with Classic BMW not only because of the excellent product they offer but primarily because of Robin McCormick and the ease of doing business with him. Robin always goes the extra mile to make sure that I am satisfied personally with the experience. We have now been buying or leasing BMWs from Classic since 2001 and I won't go anywhere else. Right now we are a 4 BMW Family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Barry R on 12/1/2018 at 4:45 AM. Helped by Chip Koestler.

I have been a Classic customer for several years and have always been treated well. My advisor is Chip Koestler and he does an excellent job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Cowboys2322 on 11/30/2018 at 11:40 PM. Helped by Mike Snyder.

Mike Snyder did a great job making the sale of my husbands BMW M5 fantastic. Really ensured car was detailed to my husbands satisfaction when car was picked up!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service!!!

By A.TRAN on 11/29/2018 at 7:34 PM. Helped by Ron Williamson.

My family has had BMWs for a very long time, and we always get our service through Classic. Just wanted to point out that we received excellent service from Ron Williamson!

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

New X5!

By Dena Y. on 11/29/2018 at 7:44 PM. Helped by Pierre T..

Great service from my new Client Advisor, Pierre. I am a Classic BMW customer and just upgraded my 328i to an X5! This marks my 3rd vehicle I have purchased from Classic BMW. Pierre assured me I would drive an X5 home and I did! As always, I am satisfied with my experience. Thanks Pierre for guiding me through the process of obtaining the 2018 X5!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service experience!

By AaronBMWX5 on 11/29/2018 at 2:50 PM. Helped by Ron.

I had such a great service experience with Ronald Williamson. He was so quick to take care of me and was overall incredibly helpful. I highly recommend anybody using him for service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Advisor Ron Williamson

By rramos815 on 11/29/2018 at 1:54 AM. Helped by Ron Williamson.

Great service, super friendly staff! I recommend Ron Williamson he will take care of you and your vehicle without and stress or worries! Thanks Classic Bmw!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service ever.

By john1010 on 11/29/2018 at 3:31 AM. Helped by Michael.Snyder.

Lots of new and used cars inventory. Very kindly and makes me special. It was the first time to buying BMW. I got the new x5 2019. Thanks, Michael Snyder.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brought in vehicle to Mallory for service.

By Emilyt1 on 11/28/2018 at 2:23 PM. Helped by Mallory.

Had a great experience working with Mallory in the service department! She is professional and always great to work with. I would highly recommend Classic BMW and Mallory.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great Experience!!

By Iamkim34 on 11/25/2018 at 4:32 AM. Helped by Mark Fresard & Milaad Naderi.

Great experience from the salesman Mark Fresard to the finance manager, Milaad Naderi. Listened to what i wanted in a car & considered my budget. Picked out the perfect cat for me. Definitely would recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Jta90 on 11/22/2018 at 2:13 AM. Helped by Jaime Peralta.

Jaime is the definition of professional. I came into the dealership looking for a new vehicle and he made the process so fast and simple. I don't usually try to avoid dealerships at all cost due to the pushy salesman but Jaime was nothing like that. I appreciate his honesty and opinions. I will definitely recommend him to my friends and family whom are looking for a BMW/ new vehicle!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service.

By Christylbgh on 11/22/2018 at 1:52 AM. Helped by Jaime Peralta.

Jaime was very pleasant. He was patient, very informative and went out of his way to help me. Couldn’t have been a better experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Buying Experience

By swhillcpa on 11/21/2018 at 9:44 PM. Helped by Mark Fresard.

I have purchased several BMW's from Classic and have always received great service from their sales and service teams. I bought a preowned 440I from Classic last weekend and I can't say enough about the excellent service I received from Mark Fresard. This was by far the most enjoyable car buying experience I've ever had. There was no pressure and I feel like Mark was genuinely concerned with my satisfaction. If you are in the market for a BMW, I highly recommend that you go to Classic and ask for Mark.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jaime Peralta

By msisbarro on 11/21/2018 at 4:19 PM. Helped by Jaime Peralta.

He was responsive to all of our inquiries and provided beyond excellent customer services. He was awesome and can't thank him enough! Buy from Jaime,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellence

By K Still on 11/21/2018 at 11:33 AM. Helped by Joe Verhey.

As customers at Classic BMW for 25 years we have come to expect the best. Bob Cawthon has provided us with a level of customer service and satisfaction that is superior, even by by Classic BMW standards. Thank you, Bob!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales person

By Bridges on 11/20/2018 at 7:17 PM. Helped by John Brunson.

Great salesman in John Brunson. We enjoyed his knowledge and personable attitude towards our car purchase! We always will return to Classic BMW for sales and service!

I would recommend this dealer.