Dealer 2-Year Rating

Overall Rating

3.9 / 5
Customer Service
3  
Friendliness
4.5  
Overall Experience
3  
Price
4.5  
Quality of Work
4.5  

Dealer Reviews

Show:  

Overall Rating

2.8  

1   Customer Service
4   Friendliness
1   Overall Experience
4   Price
4   Quality of Work

No call

By No call on 9/12/2018 at 3:45 PM. Helped by Jonathan.

On 9/11/18 Jonathan the service advisor was to contact me to verify if my extended warranty would cover my brake work. I spoke to him at approx 9am that morning. He did not call me back. I called the next morning at approx 10:30pm, spoke with a female who stated that Jonathan was with a customer. I told her since Jonathan did not call me back yesterday, that i was taking me vehicle to have it service. Within 5 minutes of me hanging up Jonathan called and left a message. Jonathan should have kept his promise to call me back with an answer that same day.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Graciegirl on 4/28/2018 at 11:08 PM. Helped by Terry Ballias.

Terry Ballias was nice and very professional. He explained everything, showed us all of the car’s features, even helped me link my I-phone to the car. Above and beyond!

I would recommend this dealer.