Dealer 2-Year Rating

Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No A/C

By pugal on 5/30/2017 at 4:26 PM. Helped by Paul, Harvey.

Coming home from Mo, had no AC, Sunday. Took the PU in Monday and they got me right in.. Appreciated it. The PU is only 1year and 4months old, A Hose was loose and lost Freon.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They did a great job in a good timespan.

By Tom on 5/28/2017 at 5:47 PM. Helped by I don't know their names..

The people are supportive and help you get through the time you spend waiting for them to finish the work they are doing. I appreciate them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing used 2013 Tahoe

By Retired railroder on 5/27/2017 at 9:34 PM. Helped by John Anderson.

My wife and I and her seeing eye dog traveled to Granbury knowing we may make a purchase that day. We were greeted outside by a salesman. He was not aggressive to the point of running off business as I have seen others do at other lots in the past years. We went inside and we went over what my transportation needs were. Very soon, the vehicle of our needs was found. Low mileage,under 60,000, and only 4 years old. It has the features we need and none I won't use. The pricing was fair and the financing was easily done. My older van was used as trade in. I knew it wasn't worth much but they agreed it to. My overall experience was very good at this dealership. I would recommend this dealership to anyone for their transportation needs. I did research on the internet at other dealerships and this was the best price I found.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and Professional Service

By mikeics on 5/27/2017 at 4:18 PM. Helped by No one in particular everyone is very helpful.

Had the oil changed and tires rotated in less than 20 minutes. Great service and professional service representatives. I will keep going to them for my service needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car repair

By Andy 2 on 5/27/2017 at 12:06 AM. Helped by Ricky and Rodney.

We were very pleased with the way our service man took care of our issue for repair of our 2015 Suburban. He kept us updated on status of repair.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service!

By W5JAT on 5/12/2017 at 5:10 PM. Helped by Brandon is service..

Service on my Tahoe was handled quickly, correctly, and in professional manner. I was called as soon as the service on my vehicle was completed. I was totally satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Once Again Excellent Service Department

By crowleytexas on 4/27/2017 at 8:14 PM. Helped by Bob Dolan.

Bob has been my service representative since I bought my car from Classic Granbury in 2013. He does a good job keeping up with the service/maintenance that my car needs to have performed and he keeps me well informed.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price

Bob Doyal always provides friendly, excellent service.

By LeoZ on 4/27/2017 at 5:53 PM. Helped by Bob Doyal.

I can honestly say that I have been a Durant/Classic customer for 30 years. I am a GM/Chevy person. But, what has kept me at this dealership in the last 10 years plus is the service and attention my wife and I receive from Bob Doyal. He is top notch in my opinion.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change, Rotated Tires Tire pressure check and serviced.

By Grady34 on 3/23/2017 at 5:26 PM. Helped by Bob.

I called for a oil change and service appt early in the morning. I was told to come on in that Morning. After I arrived at the Classic Chev service dept with the vehicle, I was taken right on in and the job was finished in about one hour! I was very satisfied with the service I received! Thanks! Grady

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Place

By David on 3/2/2017 at 4:44 PM. Helped by Bob, Ricky,Ted.

Excellent Staff Great Job I have been working with Bob, Ricky,Pat and Ted for many years. Your Service Manager has done an excellent job of finding his staff Again Great Job start to finishing the paper work.. Thanks David Cantrell

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service

By Nemo on 2/23/2017 at 4:43 PM. Helped by quick lane service lane writer.

always get great service, friendly and professional plus they washed my vehicle took in for a oil change and tire rotation with No appointment and they preformed it while I waited in the waiting area which was very clean

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everything as great!

By nkelley on 2/19/2017 at 2:49 AM. Helped by Pat, Ricky and George.

Even though I have to drive to Granbury to have my car fixed, I love the way the service department in run. Pat is always wonderful. Calls me when a loaner is available and makes things run smooth. This time I also had the pleasure to have Ricky taking care of me and my car. He was great and took care of everything for me. It is great that you have wonderful people like this working in the service department. I also love to stop by when I am there and visit the best car salesman I have ever dealt with, George Singleton!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Judy1949 on 2/19/2017 at 12:53 AM. Helped by Bob doyle.

The time of arrival to the time that all was sad and done was painless. We were told where we could wait and drinks or eats were offered to us . We checked out in great time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone is fantastic.

By GEORGE SINGLETON on 2/17/2017 at 2:52 PM. Helped by Bob, Mike, Heather, Keith and Pat.

The total experience was very good. Everyone did a wonderful job helping me and fixing my truck. What a great team and great experience.Thanks for everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By cgeiser on 2/12/2017 at 5:51 PM. Helped by Service Manager.

They furnished a loaner vehicle and called me when the loaner was available so I didn't have to wait. Turn around was 2 days and very friendly service.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

1st oil change

By Santotx33 on 2/10/2017 at 4:57 PM. Helped by Troy Norwood.

This was my 1st experience with the service dept., our technician took really good care of us, went over what was going to be done to vehicle, and time to get done! will be back!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Kept us informed

By Butch on 1/28/2017 at 12:02 AM. Helped by Great guy.

The service coordinator kept us informed as the vehicle went from tire rotation to lube and then wash. Very nice and gave personnel attention. Service was taken care of quickly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Well received and prompt service.

By Granbury on 1/27/2017 at 4:51 PM. Helped by Don't know his name.

Good service provided. Work done timely and very professional. Would definitely recommend Classic Granbury. So glad we are getting good care for our new SUV.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Job

By David on 1/23/2017 at 7:28 PM. Helped by Bob.

Your service writers are the Best. Bob has worked with me for many years and has done an excellent job. When he is scheduled off Ricky and Pat fill in and also do an excellent job. Overall you have a Great Team. Please don't change it

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pre Key West driving trip service

By Buickdriver on 1/22/2017 at 4:27 PM. Helped by Pat Prine.

Pat Prine made sure the vehicle was completely inspected and serviced prior to the trip, looking at things like the battery, spare, wiper blades (recommended new ones) filters, etc. I start the trip knowing I need not worry about the vehicle.

I would recommend this dealer.