Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy process for purchasing a new vehicle

By redline cruze on 6/9/2018 at 2:56 PM. Helped by Stephen, Katic.

My salesman was informative without being pushy. The vehicle I drove was on the showroom floor. I knew that this was my car. Features of the vehicle were explained in simple terms. Also, it was made clear to me that if I had ANY questions concerning this car to please call and they would help me out. I have not purchased a new car for10 years, so some of the technology on the new vehicle is an educational process. My credit was approved in a prompt manner. I picked up the car the next day (per my request) and it had been detailed and waiting for me. Plus to top things off I got a super good deal on this car. Overall it was a relatively smooth experience, considering some of the negative stories and shady dealings you here about at different dealerships.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience

By Tonyweis0630 on 6/2/2018 at 2:01 PM. Helped by Jake and Mike.

Excellent experience at Classic Chevy. Jake was awesome, patient and never overbearing. He listened to what we wanted and worked to get us there. He definitely made the process less stressful and more enjoyable. THe sales manager Mike was a great help and also worked heard to get us the right financing options the fit our budget. We couldn’t be happier with our 2018 Suburban LT.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By chevy trax on 5/31/2018 at 11:36 PM. Helped by Sales representative Todd Woodruff.

Was in the market for a AWD vehicle and the trax fit the bill. As always at Classic Chevy in Mentor I am treated with respect, get a fair deal and great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love Classic Chevy

By emmaruf on 5/22/2018 at 4:07 PM. Helped by John, McCurdy.

The whole process was very easy from becoming pre-approved online before my visit to leaving the driveway in my brand new 2018 Chevy Trax! John, our sales guy was very helpful and made sure to show me every feature the vehicle had and had all the answers for my questions. He got my insurance set up for me and everything. The guy in financing was very friendly and made us feel at home. My husband and I appreciate all the help from them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!

By Jfield on 5/22/2018 at 2:29 PM. Helped by Branden Campbell, Matt Snyder.

Great service, all staff was very polite and helpful. Highly recommend Branden Campbell and Matt Snyder! They made the buying experience stress free and very enjoyable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellant

By tim123 on 5/18/2018 at 12:33 AM. Helped by Cory Woolard.

Cory was very helpful and took time to help and explain everything. I had a very good experience at the dealership and wood recommend the dealership and Cory.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick easy friendly and informative

By Sue on 5/17/2018 at 8:59 PM. Helped by John McCurdy.

I just purchased an 2018 Equinox. The dealership was great the salespeople were quick and no fuss. I would highly recommend buying a car at Classic Chevy. My last car was from classic Ford Classic auto campus is really a great place to buy cars. They stand behind their cars and I’ve always had excellent service. This purchase was so nice and easy they didn’t have the exact color and auto but they sure found it in minutes. They made sure I was totally happy and explained things on the Equinox until I had it figured out. What a happy and very easy transaction. I’d recommend them to all! A big Thank you to the salesman John McCurdy and the management team that made things so easy .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Eazy Peazy Lemon Squeezy

By Rich1963 on 5/16/2018 at 2:05 PM. Helped by Corey, Mark.

Corey Woolard at Classic Chevy in Mentor made the process easy and pleasant. I would not go anywhere else in the future. Also, the financing was easy and quick.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great All Around Experience

By nyanetta on 5/16/2018 at 12:12 PM. Helped by Rebekah Fielding.

Rebekah was extremely helpful with setting up a test drive the same day that I called about the car. She also helped answer questions I had about financing even though it was slightly past business hours. The paperwork to actually buy the car was easy to understand and clear about the associated costs. (No hidden fees when it came time to sign.)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A very satisfied senior citizen

By Judyb on 5/8/2018 at 1:58 AM. Helped by Oops. I'm sorry that I didn't get their cards. Everyone was so friendly..

Stephen Katic, my leasing specialist was so kind and patient as I knew what I wanted and was willing to wait for just the features on my leased car. Earlier I had chosen another but after Stephen showed it to me, I changed my mind. Classic Chevrolet in Mentor sent out to another location (90 miles away) for the color I wanted and I only had to wait 1-2 days for it to be delivered to me. There were no surprises on the price and leasing agreement. I'm a very satisfied customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Two thumbs up

By Msell on 5/8/2018 at 3:26 PM. Helped by Eric Ashmore.

This was my first car I bought by myself and Eric went above and beyond to get the exact car I wanted, even if the car was in a dealership 70+ miles away. He made the process very easy and understanding since this was all new to me! I have never been happier with my new car and the experience I had at Classic Chevrolet!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Traverse

By Mr Big on 5/2/2018 at 12:37 PM. Helped by Greg, Aubry, Jim.

Very enjoyable experience, all the way from Greg sales to Aubry mgr to Jim finance. Purchase could not have gone smoother. I will most definitely recommend Classic to all my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT

By barbie on 4/30/2018 at 11:42 PM. Helped by Eric.

Eric was my salesman he went above and beyond to find me the right car for my budget he was great Thank you keep up the great work Barb

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Service

By Baseball2517 on 4/25/2018 at 2:18 PM. Helped by Aubrey Anderson, Mike Reed.

The team at Classic Chevy did an amazing job helping us get into our new lease. Aubrey Anderson is fabulous and this is the 3rd car she has helped our family with. The team is as thorough as you want them to be, but also understood we had a 4 year old with us and didn't have all day to wait around. After working with other dealerships, we were relived by the friendly service we received at Classic.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

sales person was not aggressive to make a sale.

By 01newtruck on 4/21/2018 at 2:15 PM. Helped by Jeff.

was not pressured into a sale. Jeff took his time in explaining how everything worked in the truck or how to set up the radio to the phone ect.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service yet again!

By CJ33Lock on 4/10/2018 at 11:24 AM. Helped by Skip Lakia, Aubrey Anderson.

This is my second purchase in 5 months. Awesome service all around. The process was quick, easy and affordable. I will probably not lease or purchase from another dealer again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional experience with Rebekah at Classic Chevrolet

By Bree on 3/26/2018 at 11:21 AM. Helped by Rebekah Fielding.

After working with other dealerships to lease a new car, we were extremely pleased with Rebekah and Classic. They were willing to work with us on numbers and did not pressure us to buy. We visited Classic to comparison shop and left with two new vehicles. One of the most pleasurable experiences we have had. Thank you Rebekah and the entire Classic Team. We will be back again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience...

By Red Fred on 3/19/2018 at 5:43 PM. Helped by Rebeka Fielding(sales) and Eric Ashmore(finance).

Rebeka worked hard to earn my business from 700 miles away. I have bought several cars from as far as the left coast, but my experience with her and Classic Chevrolet was the best by far.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Equinox

By Carguy1111 on 3/5/2018 at 9:32 PM. Helped by Eric Ashmore.

Excellent service Excellent quality Eric Ashmore did above and beyond to make purchase a very professional and pleasurable experience. Make sure you ask for Eric!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Strongly Recommended

By P. Morris on 2/28/2018 at 3:24 PM. Helped by John McCurdy.

Great Service. The salesman I was working with took the time to deliberately work out my prices and cars for me. When I walked away from the first meeting there was nothing that I felt was absent; that I "should have asked." Great job guiding me through my first experience of car buying.

I would recommend this dealer.