Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great buying experience!

By John E. on 11/18/2017 at 9:27 PM. Helped by Todd Woodruff, Jim Valentino.

Bought a new Chevy Volt today and the experience with Todd Woodruff (salesperson) and Jim Valentino (finance person) was great! As usual, Todd was extremely helpful and willing to answer all of my questions. Classic Chevrolet is a great dealership because of the people they employee. The employees really care and seem to like working for a great dealership. I live on the West Side of Cleveland and gladly travel to the East Side of Cleveland for the Classic experience. I travel to purchase and even service my cars at Classic.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and courteous

By looper76 on 11/13/2017 at 9:05 PM. Helped by Brandon Campbell.

Professional, courteous, efficient and great teamwork from the entire staff. Brandon Campbell informed me of my best options and the best deals for my situation. Then helped me make a decision I would be happy with. He did a great job for me as always. (My 3rd vehicle through him)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Branden

By john on 11/1/2017 at 1:43 PM. Helped by Branden Campbell.

I thought I was in for a knock down drag out DAY. I couldn't have been farther from the truth. Thast was as painless as it can possibly be. I was amazed

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick easy great deal

By Chall165 on 10/31/2017 at 1:42 AM. Helped by Shannon.

Loved working with Shannon great deal fast easy great price he was able to make the sale and write up all the paper work so I only had to work with one person which was great and very fast love my malibu

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leased A new Chevy Trax from David Bruckman

By John Onusic on 10/17/2017 at 6:17 PM. Helped by Dave Bruckman.

First I want to say I spent over 40 years in the car business and it was always my goal not to sell a car but to help my guest acquire the car THEY wanted.I was fortunate enough to work with Dave Bruckman.My situation was unusual because of health issues and instead of looking at things as obstacles,Dave approached them as opportunities.When we spoke Dave listened to me to understand my concerns instead of listenining to have a reply.Dave made me feel like I was the only person on earth interested in a car.Not only did I get a perfect car for my needs but the payment is exactly where I needed it to be.I will always buy from Dave and send friends and family to him.He built a relationship with me that made me feel important.Classic is a large company but Dave made me feel like an old friend.Thank you to the classic organization and especially to Dave Bruckman,a man I am proud to now call a "true friemd"

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very caring and thoughful.

By RC on 9/26/2017 at 2:39 AM. Helped by Mike Snyder, John McCurdy, Mike Manning.

Great experience.Good people to work with. Had car well cleaned and ready to go. Sharp looking dealership. Easy access. Took time to teach all about the car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

2017 Sliverado

By Mgredence on 9/6/2017 at 7:37 PM. Helped by Todd Woodruff.

My Salesman Todd Woodruff did an excellent job of getting me in that Truck. this is my second lease from Classic and I couldn't be happier. Thanks Again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I like the car.

By milopr on 8/29/2017 at 11:08 PM. Helped by Aubrey Anderson.

My 3rd Malibu, a nice mid-range priced car. I've never had a problem. I've gone 150 miles and used a 1/2 half a tank? Gotta be a small tank?

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Joe G on 8/14/2017 at 1:34 AM. Helped by Corey Willard and finance gjy.

My salesman Corey Willard couldn't have made tho he easier and the finance guy was awesome well. My overall experience with Classic Chevrolet was a 5 out of 5

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By Angiembeck on 7/28/2017 at 11:18 AM. Helped by Todd Woodruff.

Very helpful and informative! Overall a great car buying experience. I would definitely recommend my family to buy a car from The dealership, specifically Todd.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

INFORMATIVE, QUICK, PLEASANT

By SPARKY on 7/28/2017 at 7:41 PM. Helped by ANTHONY AMBROSE, JOE MARINELLI.

I AM A RETIREE OF LOCAL 38 IBEW IN CLEVELAND. THE BROWN FAMILY ALWAYS USES UNION LABOR FOR THEIR PROJECTS. AS THEY SAY "ONE HAND WASHES THE OTHER". I WILL CONTINUE TO SUPPORT THEM. '

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Completelysatisfied on 7/28/2017 at 3:11 PM. Helped by Mike Reed.

We've bought our last 5 cars from Mike. He always goes out of his way to make sure we're satisfied. We love him and would recommend him to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ordering and Purchasing a new 2017 Chevy Express 2500

By Patrick McKenrick on 7/28/2017 at 1:05 PM. Helped by Sales Consultant Jesse DeJesus, Fleet Manager Joe Marinelli.

At the beginning of May 2017, I contacted Classic Chevy and spoke with one of their Sales Consultants, Jesse DeJesus. I explained my need for a 2017 Chevy Express 2500 12 passenger van. As the Project Administrator for the Lake County Educational Service Center, we were in need of this type of vehicle to transport students/clients to our programs that best fit their needs. I was informed that they did not have this type of vehicle in stock, but could order one. We worked within a 12 week window. The van was delivered in a very timely fashion and the communication between Classic Chevy and the Lake County ESC throughout the process was handled very well. It was a pleasure working with Jesse DeJesus and meeting Joe Marinelli, Fleet Manager who would assist me in meeting any of our future needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Silverado LTZ Purchase

By Mark2017Silverado on 7/17/2017 at 7:01 PM. Helped by Mark Kocin-Slaesman, Slaes Manager, Finance Manager.

Classic offered the best variety of competing manufacturers. Salesman Mark Kocin of Classic Chevy allowed us to drive various brands one-after-the-other to make an informed decision.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Classic fixed my truck

By William S Coleman on 7/15/2017 at 1:30 AM. Helped by Bob Willrich, Dave Braunlich.

Just days before leaving for an RV caravan trip in Canada, our 2012 Silverado Duramax 2500 HD went into "limp" mode. With thousands of dollars of prepaid Canadian excursions on the line, we had only a few days to get it fixed and get on the road. Bob Willrich and Dave Braunlich were able to work us into the shop schedule and a technician, who didn't introduce himself, repaired our vehicle. It was mostly covered by warranty as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great, fair price.

By Bill C. on 6/18/2017 at 2:44 PM. Helped by Mark Kocin, Jim Valentino.

Mark, was easy to work with and persistent. We started shopping around for a new lease in May. I explained we weren't ready just yet and he kept in touch and kept us in mind. After about a month we were ready to look again and went back to chevy because of overall price. He was fast and thorough as I was short on time.Thanks Again, Bill

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, courteous, excellent value

By Alexander Katsaras on 6/6/2017 at 9:26 PM. Helped by Shannon Hall, Corey Woolard, Mark Carrol.

I have always been impressed with the staff at Classic Chevrolet...both in sales, and in service. A professional environment combined with knowledge of what they sell combined with plain talk and courtesy rounds out the exceptional value offered. I believe it is a reflection of the standards and culture established by the owners.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Matt Insley on 5/25/2017 at 7:50 PM. Helped by Mike Reed.

Mike Reed was awesome! He was very helpful, communicative and patient. The entire process was pretty smooth and pain-free. Would definitely recommend Classic Chevy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

wonderful

By Judy Zavodny on 5/23/2017 at 5:06 AM. Helped by Brandon Cambell.

Foud my car online through available used cars. Exactly what I was looking for to replace a car that was recently totalled in an accident.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Classic Chevrolet Mentor

By 1234bbnn on 5/12/2017 at 11:07 PM. Helped by Mike Curtis, Shannon.

Mike Curtis was my salesperson. He did a great job with helping me find what I was looking for. He didn't mislead me and was honest. I strongly suggest to shop at Classic Chevrolet Mentor.

I would recommend this dealer.