Dealer 2-Year Rating

Customer Service
3  
Friendliness
3  
Overall Experience
3  
Price
3  
Quality of Work
3  
Service
1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Chevy Silverado 2500 HD

By darnell on 8/30/2017 at 9:06 PM. Helped by financial person.

I thank I got A good deal on my truck Dennis Adams was very professional and knowledgeable this is my second truck from this dealership I would recommend this dealership to anyone

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Unhappy

By Unhappy on 5/28/2017 at 3:43 PM. Helped by do not remember said he was sevice manger.

When I purchase the 2015 Spark I was told it had a two year or twenty thousand miles free oil charges included but when i went to get an oil change at 23800 miles and two weeks before warranty was to run out on oil changes they charged me $43 for this oil change. They said I only get four oil changes in two year but the sales person did not tell me this. I could have gotten the oil changed at Walmart for $31. I will never buy a car from them again.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience

Horrible customer service

By fmo40123 on 3/18/2016 at 2:56 PM. Helped by Richard Harriman.

Went to have vehicle serviced scheduled through internet as we have done in past. Advisor said we don't have internet scheduling. I said yes you do we have used it before and I pulled it up on my phone and he said we'll it doesn't work. I asked for a manager he pointed to a guy sitting next to him who ended up not being a manager. Took a while to find out no managers on site and reluctant to give me contacts. Went down street to another dealership and was in and out in 25 minutes for my warranty service. Rude and untruthful service advisor just cost them any future business. Pathetic.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Chevolet Classic Dealership-Kannapolis

By Chevy-girl#1 on 3/5/2016 at 4:25 PM. Helped by Julia Gray and the financial personel.

I was really impressed how the salesman knew all the right questions to ask. He understood what I was looking for and found it almost immediately. From the time I come in the lot until everything was completed took less time than most doctor visits. Will be referring them to everyone I know. Will be doing all my business there in the future.

I would recommend this dealer.

Overall Rating

2.4  

2   Customer Service
1   Friendliness
1   Overall Experience
3   Price
5   Quality of Work

Best friend during sale, hope you dont need any help after

By fmo40123 on 3/5/2016 at 3:48 PM. Helped by Finance Manager.

Bought 2015 vehicle there, they were so helpful. After sale when I needed assiatnce getting money they owed me back, not so helpful. Ignored emails, voicemails and then when fianlly able to get a response, they were very rude and condescending. Glad i saw this side og them before I returned and bought a 2nd vehicle this month as I have planned. Disappointed to say the least

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Customer Service

By Msuspartans11 on 3/2/2016 at 11:24 PM. Helped by Dennis Miller, Jimmy, Bill.

From the start to finish my experience buying a car with Classic Chevrolet in Kannapolis was superb! Dennis Miller is a great salesman and will definitely make sure you are completely satisfied. He walked me through step by step to ensure I was comfortable and familiar with the process. He introduced me to his service department team as well in case I ever had to come to repair. They were all so kind. Everyone at Classic is extremely pleasant and VERY professional and accommodating.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very happy

By PBunn on 2/28/2016 at 7:18 PM. Helped by Julian Gray.

Julian and the sales team at Classic Chevrolet did a great job of showing us all our options and allowing us to make the right decision. We love our new Silverado.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

Seamless Purchase

By jaymor on 1/21/2016 at 4:03 PM. Helped by Marcus Hayes and Jimmy Don't want to forget Finance guy he did a great job also.

The staff at Classic Chevrolet made my car buying experience enjoyable! I would recommend to anyone buying a car to give Classic a chance . Thanks Marcus Jimmy & Beth DeLargy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By adaiuto on 1/24/2016 at 5:14 PM. Helped by Jimmy Knox, Bill Erwine, Julian Gray.

I was satisfied that they had the car I wanted. Would have preferred a lower rate as they would not budge at all on the price. Overall got the car and am satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with dealership & salesman

By Pharmgirl02 on 1/22/2016 at 9:40 PM. Helped by Julian Gray.

I was very happy with my trade experience with Classic Chevrolet& the salesman Julian Gray. He was very attentive what I was looking for & informative throughout the whole trade. He walked me through the process & through delivery of new car. Great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Dennis Adams made car buying pleasant at Classic Chevrolet

By Bought SS on 1/20/2016 at 2:25 AM. Helped by Jimmy Knox, Bill Erwine.

Mr. Dennis Adams greeted me warmly, when I first arrived at Classic Chevy. Today, the norm is that folks in car sales rarely know their own products, and almost never know anything about the car that is being traded in. Mr. Adams was very knowledgeable of the 2015 Chevy SS, which is an uncommon car, with no corporate twins, and very few other cars like it. He also knew my 2007 Corvette, and was efficient in negotiating the trade. He was also above average, getting me acquainted with the high tech features of my new car. I would highly recommend friends or neighbors to buy their next car through him. All of the other team members at Classic were excellent, and they did not waste my time.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Go Classic Cheverolet!

By Wolf on 12/30/2015 at 5:10 AM. Helped by Dennis Adams, Lauren Early, Bill..

I'm purchasing a new 2016 Chevy Colorado and chose Classic Chevy to place my order because of their professional and experienced staff. Dennis Adams was more than helpful and friendly in assisting me. I've been utilizing Classic Chevy for years (and previously when they were Larry King Chevy) for my service and product needs, and have always been taken care of like a valued customer. I would recommend Classic Chevy Kannapolis to anyone looking to buy or get their vehicle repaired. Great experience!

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Don't Buy Used

By orbie on 12/21/2015 at 10:05 PM. Helped by Lauren Early.

I bought a used Cadillac DTS from this dealership. The car looked great only 53000 miles. Good price. I have owed the car for less than 2 1/2 years, car now has only 75000 miles. Already spent over $5000 in repairs....Leak in transmission, oil leak in engine, brake lines leaking, new routers on front, tire monitoring system doesn't work, now after $5000 worth of repairs service engine light back on and back in shop. This dealership claims they do a full inspection of their used vehicles. NOT SO. Mechanic doing repairs (at another dealership)... says the oil and transmission leak are old problems and should have been seen in any inspection that was done. Have contacted dealership (classic) and they refuse to take any responsibility. If you're buying used from this dealership RUN!!!!!!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

It was nice. All three of the men were very nice.

By Belvin on 12/5/2015 at 7:52 PM. Helped by Julian,Chuck and Bill.

It took longer than we expected. But we think we got a good deal. That is the way it is supposed to be, right, Thanks

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

THE SALESMAN WAS VERY VERY PUSHY

By CHRIS2016 on 12/2/2015 at 8:13 PM. Helped by IDNK.

I WASNT TREATED RIGHT BECAUSE ALL THE SALESPERSON WAS WORRIED ABOUT WAS ONLY GETTING THE SS NUMBERS OF MY CO SIGNERS THATS NOT GOOD....A

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Classic Chevy/ The place to go!

By Wolf on 11/30/2015 at 6:35 AM. Helped by Dennis Adams; Lauren Early.

Dennis Adams is an extremely courteous and professional salesman. He assisted me in purchasing exactly what I was looking for. Lauren Early was also a great help. I have also used the service shop at Classic and received very high quality treatment. Go Classic!

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
1   Friendliness
1   Overall Experience
5   Price
1   Quality of Work

You are just a sale!

By Minterma on 11/10/2015 at 11:55 PM. Helped by Kim Barnes, Dean, Bruce.

I would not recommend this dealership to anyone. After the sale the Sales Manager Dean let me know that I was just a sale and they truly could careless if I was satisfied. I learned an important lesson. Don't be sucked in by the prices.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My car buying experience was very easy,

By Santa216 on 11/7/2015 at 1:07 AM. Helped by Dennis Adams.

Dennis was very professional never once did you pressure me into making the decision it was totally up to me I would come to your dealership and buy any other vehicles I will need in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service-Compassionate Employees

By lacy2vehicles on 11/1/2015 at 3:32 AM. Helped by Bill and Lauren.

The level of service we received when we visited this dealership was outstanding starting with the salesman meeting with us on the car lot. All employees were very knowledgeable and patient. They were very concerned about our needs being met and provided great customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Very Accommodating"

By lacy2vehicles on 11/1/2015 at 3:49 AM. Helped by Dennis, William (Bill), and Lauren.

We were looking for a 4X4 truck and found what we were looking for right away with the help of Dennis Adams. We were very impressed with the professionalism that Dennis showed. He was very knowledgeable in all areas of concern. We also dealt with Lauren and William (Bill). They were both great! Bill is very detailed in his duties and very personable. He makes it easy to spend money without feeling the "pain". He is an awesome employee!

I would recommend this dealer.