Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful service!

By madmax on 8/6/2019 at 12:19 AM.

Amanda was awesome! Great service - explained everything very well and gave me options to help me make an informed decision. She was extremely friendly. And, she was running all over the place taking care of business - a great employee!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service and experience

By LADrs76 on 8/5/2019 at 11:47 PM.

We've just purchased a new Ascent and we're very happy with the service we received. The staff, Dave Lombardi in particular, were all very knowledgeable and always willing to help. Everyone was very clear particularly when going over all the finance details and car features. We highly recommend Clay Subaru!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience at Clay Subaru

By Susan and Paul on 8/3/2019 at 4:31 PM. Helped by David.

We enjoyed every minute of our experience leasing an Outback. Everyone we dealt with was helpful and friendly. The car is terrifc - we know because we drove one around Alaska. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By amit j on 7/30/2019 at 3:11 AM.

We had a great experience at Clay Subaru and especially with Mr. Joe Caporizzo in the sales department. He is amazing - very friendly, knowledgeable and straight-forward. There was no pressure to make a deal. He patiently answered the many questions we had and gave us very useful tips and honored the price we had agreed on via email with Allison. We got everything including RMV registration/ license plates/ communications with insurance companies, everything done in a timely fashion and without any hassles. Working with Mr. David Marcoux in the finance department was also very pleasant. Overall, we highly recommend Clay Subaru!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond customer service

By Lucy on 7/27/2019 at 6:59 PM.

My daughter and I had the best experience at clay Subaru with Wens and Eddie. They went above and beyond to make sure we were completely satisfied. Outstanding customer service, completely put us at ease and we are so grateful for the understanding, patience and kindness showed to us at clay Subaru. A truly superior dealership with people who care.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Incredible Customer Service

By kalenawang on 7/20/2019 at 6:08 PM.

I found Amanda and Clay Subaru Service team to be extremely friendly and very customer focused. I am generally cautious when it comes to car service. Oftentimes, it feels like I'm being up sold (recommended additional paid services that's not needed yet). In the case of Clay Subaru, it feels like the opposite. Amanda went out of her way to make sure that I was not wasting my time and money by answering many questions (and looking up information) over the phone before I decided to bring the car in. When I brought my car in, Amanda made sure I was well taken care of. I found the rest of the Clay staff to also work similarly. The service department at Clay Subaru was quite impressive. I will definitely be back.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very Friendly!

By Lelly on 7/6/2019 at 7:35 PM.

The salesmen were the best that I’ve ever felt with. They didn’t try to force a car on you but were helpful and kind. I went back to buy a car because I felt welcome and important.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Beat Subaru dealer in MA

By Subarulover on 7/3/2019 at 12:37 AM.

I had a wonderful experience at Clay Subaru. Laura is the BEST. She did a wonderful job and was incredibly friendly, knowledgeable, and helpful. Would highly recommend this place to anyone who is looking for a competitive deal and wonderful customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Pthogan on 6/27/2019 at 9:58 PM. Helped by David Marcoux.

Car buying made easy and Joe C is the best. Business manager is straightforward. Great service department too especially John M. Looking forward to driving this new car. It’s going to be a Subaru Summer.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Joe was great!

By Mrshlevine on 6/13/2019 at 2:10 PM.

Walked in knowing which car we hoped to buy and wasn’t disappointed! Joe helped us through every step of the process from the test drive to literally putting the finishing touches on himself (bumper guard, license plates, etc.). It was especially amazing to drive off with my car same-day and not even have to go to the DMV because everything was already done. Comfortable showroom and easy to find location - highly recommend! My only tip is to make sure you ask in advance how long the whole process will take: they will all work diligently, but with so many steps, be sure to allot several hours of time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A pleasant and easy experience

By brendonk1976 on 5/21/2019 at 8:00 PM.

A few days back my wife and I purchased our first Subaru at Clay Subaru, with Franco Cortina helping us out tremendously. The process was quick and painless with Franco answering any questions and worries we had with great information and a smile. I feel we got the car we wanted, for the price we wanted. The prices were better then other dealers in the area, and we also got a higher value for my trade in than was offered at other places. We would definitely return there someday for another purchase and would be pleased to work Franco again. Thanks Franco!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly staff and overall good first time leasing Experien.

By SarahE on 4/30/2019 at 7:01 PM.

For my first time leasing a car, the staff and sales representative Laura schiffer made it easy. Everything was explained to me in detail and they worked hard to give me the best deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, knowledgeable, down to earth

By Happy Camper on 4/29/2019 at 1:04 AM.

I have given this dealership a high rating because my sales person, Laura Schiffer, was a pleasure to do business with. She explained everything clearly and let me take my time making my decision.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I had a great experience at Clay Subaru

By LJPL on 4/22/2019 at 1:53 AM.

My experience was wonderful, Mike and Brian helped me buy my very first SUV, they made the whole process go smoothly. I love my Subaru, thank you.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Highly recommended

By loelw on 4/18/2019 at 6:53 PM. Helped by Amanda Saulnier.

From sales to service, I had a wonderful experience buying my car. The sales people were helpful, not push and accommodated my needs. This to me is refreshing. After the purchase they continue to treat me like a number one priority which is what will make me go back again. The service department is very professional too and for the first time, I plan to do all my future servicing with the dealership (Clay's).

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Marcella on 4/18/2019 at 1:57 AM.

Laura was helpful, patient, and made the buying process simple. I did not feel pressured to make a decision which made the experience positive. Would definitely recommend Clay Subaru.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great experience start to finish!

By JEFF491 on 4/15/2019 at 1:28 PM.

We chose Clay initially because their price for a 2019 Forester Sport started at $2400 less than any of the other dealers in the area for the build we were looking for. The experience from the time I made contact with Allison in the internet department, to meeting Laura in sales who guided us through the purchase and working with Brian to secure the financing was fast, easy and friendly. Could not be happier with our purchase and the choice to go with Clay Subaru.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

It I was easy!

By beachguytodd on 3/18/2019 at 9:56 PM.

I had a very pleasant experience purchasing my Legacy. The staff worked with me on finanacing & an extended warranty that fit my budget.They were friendly & professional through the whole process. I would recommend visiting Clay Subaru for your next car purchase .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best

By Freakgreek69 on 2/15/2019 at 11:37 PM.

I only deal with the best and that’s joe rizzo , and Joey is the man they both get 5 stars from me , I won’t shop any where else

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tony is the best!

By Mskennedy10 on 2/28/2019 at 3:35 AM.

Tony is awesome! He was so easy to work with. He didn't rush or pressure us to make a decision. Before we left, he made sure that we understood the car and all it's features. His attention to detail is remarkable! Would definitely return to do future business with him!

I would recommend this dealer.