Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New Owners at Quincy FL Jeep Ram Dealership

By Traffic Tom on 12/30/2018 at 4:44 PM. Helped by Johnny and Wayne.

I've been buying/trading cars since 1967. Johnny and Wayne made this the easiest, fastest best car buying experience I've ever had bar none. Got what I wanted at a price that we were very satisfied with in a short period of time. I liked the pervious owner but the new one I thing I'll like even more. Give them a try, it can't hurt and you just might be as happy as we are with our new Ram 1500. Thanks Johnny and Wayne. Tom P.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest and no nonsense

By Dennis N on 9/2/2017 at 4:38 PM. Helped by Guy Raynuk, Joe Pappadakis.

We have purchased 2 vehicles from Pappadakis. One of our purchases was a used Jeep and the other was a new Dodge truck. They were both listed on the internet. Their prices were lower than any dealer within 100 miles. Both vehicles were exactly as represented on the internet. I will always go to Pappadakis first.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unbelievable.

By Tigercoach on 2/17/2017 at 10:39 PM. Helped by Guy Raynak, Joe Pappadakis.

Honestly, we had apprehensions at first based on the reviews we read. We are so glad ignored the reviews and gave Pappadakis Dodge a chance. Joe and Guy were honest, upfront, and extremely helpful. The things they told and promised my wife before I came to look at the vehicle, were more than fulfilled when I came the next day with her. There was no doubletalk, pressured negotiations, or hidden fees. Not only were we pleased with the service and friendliness of the staff, we also walked away without feeling we had been taken through the ringer. We will definitely bring our service to them again in the future. This was the easiest and most stress free car buying experience either of us have ever had.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience

Will never do buisiness with Joe Pappadakis

By Disappointed on 1/21/2017 at 12:03 AM. Helped by Joe, Pappadakis.

After a short phone call with the owner Joe Pappadakis and encountering his arrogant rude personality I will in no shape or form ever do business with that dealership and suggest no one else does.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

I gave 1 star because I had to in order leave this review.

By Mother Earth on 1/1/2017 at 7:00 AM. Helped by Guy Raynak, Joe Pappadakis.

I DO NOT RECOMMEND THIS CRAPPY DEALERSHIP! Don't let them think for one second you know nothing about buying cars. They will take your weakness and rob the heck out of you for it! My ex has worked for a highly reputable car dealerships for over a decade all over the US and told me what to be aware of. Their job is to scam you. This dealership is the epitome of a scam artist. I called over the phone to find out the estimated amount for the vehicle i was interested in and Guy was off by $7k. That's a big difference for him to be a professional salesman. All of these hidden fees and taxes. So when I questioned him about each fee, he got really ugly & impatient. Joe suprised me. He was nice to deal with upfront but after my purchase I had questions. So I called and left messages and sent e-mails and he never to this day got back to me. I guess this company is so money hungry, once they get your hard earned money..your xxxx of the earth to them. ALWAYS CHECK YOUR CAR UNSIDE AND..UNDER THE SEATS..THE TRUNK...THE COMPARTMENTS. There were wires & cords missing or damaged and my car was missing the grill-which I wasn't aware of because the photos online didn't match the car when I purchased in at night. It's all good though...I believe this company won't succeed scamming people out of their money too much longer.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The ONLY place I will go!

By TiffanyMS on 10/8/2016 at 7:50 AM. Helped by Guy Raynak, Joe Pappadakis, pretty much everyone!.

My family has purchased vehicles from here for YEARS. Guy Raynak has been there for most of those sales and he's done his absolute best to make sure my family and I got what we needed with little hassle. Repeat customer here!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

This place is a rip off

By Lorenzo Tucker on 9/30/2016 at 4:40 PM. Helped by Service manager and the owner.

The owner is a pathetic little xxxxx. And they take advantage of people who knows nothing about a car.( My girlfriend). They charged her 600+ to fix a radiator problem, now the problem is back and they saying it not the radiator, it's this and that. So with that being said, why did y'all charge her $600+ to fix a radiator if the radiator wasn't the problem. They charged her $106 to diagnose her car( she gotta pay for them to check their work) and say they can fix it for $414.95. This place is a major rip off to unknown customers.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience

Typical Sleezy Car Dealers

By PAlee123 on 9/24/2016 at 8:48 PM. Helped by Joe, Guy.

My husband and I had been following a certain car on their website for a while. They dropped the price on the website twice, finally enough so that we could afford to buy the car with cash including taxes etc (we did not want to take out a loan). I called ahead, to see what the dealer fees were and to make sure that the car was still there (because we live about 40 minutes away). The person whom I spoke with said that he didn't know what their dealer fee was which I thought was odd. He said the car was there, however, so I informed him that my husband and I would be there in the next few hours. When we got there, someone came up to us. My husband said that we were looking to buy a car. The man said asked which and we told him. He said there was someone in that car currently (but we saw it when we walked in and there was not anyone in it or near it...) and then said, rudely, "well we operate by appointment here." I explained that I called ahead, and the man told us we could wait in their waiting room and they'd try to fit us in. After sitting there for about 15 minutes, a different man came in and told us that the people that were 'in' the car when we arrived had just decided to buy it. He took down our information in case they got anything else like it. As we left, we saw no one in the dealership and no one near the car we wanted. Again, we thought it was odd, but we left. Today, as I was browsing through car listings, I noticed that the car was still there but that they had edited the price to be $2,000 higher. I called again and asked if the car was still there. The person with whom I spoke with gave me an enthusiastic 'yes!' I was confused and flustered so I told them thanks and hung up. My husband called back to clarify the situation, apparently no one there had any idea what we were talking about and the only explanation that we got was that the person talking to us 'must have been confused' about something but he would try to get someone else to call us back to explain further. I know that there was no confusion there - the man who told us that the car was sold told us that he had spoken with the buyers himself. It was a blatant lie. I'm not sure if we looked 'poor' to them so they assumed that we wouldn't be able to afford the car...? I'm not sure what their excuse is going to be. We were obviously very displeased with their level of service and disrespect. Oh, and (surprise!) we never got a call back to explain.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience forreal

By Sutton Henson on 9/20/2016 at 12:01 AM. Helped by Guy.

My husband and i bought our first car together from Guy. He was The BEST, sooo friendly and had so much knowledge. We will never buy another car from another person again. Not only was Guy awesome the entire dealership had friendly staff and made our process effortless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I must say that this was my best car buying experience ever.

By Joe S on 9/15/2016 at 3:12 PM. Helped by Guy Raynak, Joe P.,.

Let me be honest, I only expected to test drive a Jeep Wrangler and a Ram 1500 at Pappadakis C.D.J.R. and then taking my business to Tallahassee. Within 5 min of talking to Guy Raynak I forgot all about Tallahassee. Guy talked with my wife and myself as a friend about all of the pros and cons of each vehicle. Although not completely sold on it I told him I was leaning towards the Ram 1500. This is when I expected him to go into salesman mode, but he never did. He told me about a specific truck on the lot and about the great special they we are having on it and then ask me which one I wanted to test drive first. Needless to say I never drove the Jeep. Once Guy walked us around the Ram 1500 and showed us all of the bells and whistles I was sold on the truck. Once we finished the test drive and went back inside I was then sold on the dealership. Joe Pappadakis came over and spoke with us like we were real people and not customers. I have bought 2 new vehicles from Tallahassee and I don’t plan on even visiting the lot again. Pappadakis C.D.J.R. is not just a car dealer, it is a showroom with a great group of people who want nothing more than to make people happy. I must say that this was my best car shopping/buying experience ever and I would recommend Pappadakis and Guy Raynak to anyone who is just looking or looking to buy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very simple purchase

By dodgebuyer6 on 9/4/2016 at 11:13 PM. Helped by Guy, Joe.

Found the vehicle we were looking for immediately, salesperson and owner very helpful and we concluded our business in a matter of hours. Very pleased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership in north Florida /South Georgia!

By Rebecca Moore on 8/30/2016 at 1:08 PM. Helped by Guy.

We purchased a van from this company a few months ago. They made the process so quick and simple. Guy our sales person did an awsome job getting our paper work together. We love this place so much we decided to go back yesterday and purchase a second van from them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Purchased a new truck

By JimH on 8/24/2016 at 11:31 PM. Helped by Guy.

Purchased a 2016 Ram truck from Pappadakis . Could not be happier with the service and price. Searched at Ram dealers in Panama City, Marianna, Starke, and Cairo. Compared prices with all the other dealers and received the best deal at Pappadakis.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Glad I found Pappadakis

By L.J. on 8/25/2016 at 12:49 AM. Helped by Guy Raynak; Jennifer.

I have been driving my 2014 Avenger for almost three months now and I couldn't be happier. Guy made the buying process "too easy" and followed up with me after the sale. He answered my questions graciously, no matter how simple. The entire team at Pappadakis is friendly and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great experience!

By negatize on 8/24/2016 at 5:57 PM. Helped by Guy Raynak.

I bought my 2015 Ram 1500 Crew Cab Hemi Big Horn from Guy and couldn't have had a better experience! The deal was excellent and lower than the TrueCar value of the model I wanted. I was in and out in less than a few hours. Couldn't have gone any smoother.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service on and off the lot

By EKrueger on 8/24/2016 at 3:43 PM. Helped by Guy Raynak.

I recently purchased a grand caravan from here and the sales team is amazing Guy Raynak was awesome, it is very rare to go to a dealership and receive "customer service" instead of sales tactics. Also I love that I still get follow ups for service reminders!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

WORST DEALERSHIP EVER!!!!

By Sierraam on 7/14/2016 at 12:02 AM. Helped by Joe Papadickis.

If I could rate them zero stars I would !! Joe Papadakis (the owner) is a complete JERK ! My car has been at his dealership since July 6th and they cannot figure out what is wrong with it . Mind you , I have a 2014 Charger with only 55,000 miles . Cars don't just stop working on their own, especially in the way mine has. My car has absolutely NO POWER ! I was told that a "Star Ticket" was being opened on my vehicle on July 11th and that would involve a master technician from Chryslers home office to help them diagnose the problem . Today, July 13th , I speak with Joe Papadakis and he tells me they will not be involving the home office and I need to come pay them $106 and move my car or my car will be taken to the impound lot tomorrow . Never in my life have I dealt with such a lying, worthless group of people ! Needless to say , IF YOU OWN A DODGE, CHRYSLER OR JEEP DONT HAVE IT SERVICED HERE, LET ALONE SPEND ANY MONEY WITH THEM ! I am being charged and still don't know what is wrong with my car. HOW CAN A DODGE DEALERSHIP NOT FIGURE OUT WHAT IS WRONG WITH ONE OF THEIR VEHICLES ????

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

Really pissed off and on!

By Debbie Saenz on 7/16/2016 at 1:25 AM. Helped by unsure..if owner or salesperson.

I went to this dealership to buy a van for my growing family. Since I live in town; I wanted to do business close to home. When my husband and I got on the lot and started looking at a van it took 30 mins for someone to come and even speak to us. This person was not at all helpful! He gave me and my spouse the "once over" and apparently found us unacceptable. He told me the van we were looking at was not what we wanted....I changed the subject and asked how much would he give me for my trade in. With a sneer he said I might give you 100.00. I told him I do not think so and left. I drove 22 miles to Tallahassee Dodge and was greeted with open arms and smiles. My requests were listened to with interest and I was shown vans that met my needs. What Pappadakis did not know was I went to him with CASH IN HAND and was insulted....I happily paid 19000.00 for a car where I was treated with respect! Note to the owner of Pappadakis Dodge.....you can not judge people by how they look! Oh by the way I got 1500.00 for my trade-in!

I would not recommend this dealer.

Overall Rating

2.2  

1   Customer Service
4   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

Disappointed

By lscott on 4/13/2016 at 1:00 PM. Helped by Service Manager.

Going to this place almost two years. All good. This time went for oil change and tire rotation. Oil change went ok. The rotation not so well. They couldn't get the wheel locks off (damaged one). They didn't tell me they didn't do the work and charged me for the completed job anyway. I caught it and got a partial refund. Called the management about the incident but they won't take the call or call back. Too bad.

I would not recommend this dealer.

Overall Rating

1.6  

1   Customer Service
2   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

POOR CUSTOMER SERVICE

By Unsatisfied Customer on 2/25/2016 at 6:50 PM. Helped by Guy, Allison.

My husband and I purchased a CERTIFIED PREOWNED vehicle on 02.08.16 and the headlights already went out after having the car for two weeks. Dealership refusing to fix. On top of that, the car didn't come with floor mats. We definitely REGRET going there. Please CHOOSE ANOTHER DEALER.

I would not recommend this dealer.