Dealer Reviews

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Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

would have given it a 5 rating but...

By John S. and Family on 6/23/2015 at 6:57 PM. Helped by Robert (sales) Brad Swindel (finance).

...you would have thought I was an employee. I have so-so credit (unavoidable bankruptcy now discharged... ugg) and really needed someone to give me a break buying a car for my 16 year old daughter. I really didn't expect much because typically when they hear "bad credit" they won't give you the time of day. NOT SO at Coastal! #`1 great experience, my salesman, ROBERT, was more than eager to listen and found, with the help of the sales manager whose name escapes me, (sorry, even though you were awesome...) got me not only approved but, got me the car I wanted at the payment I need to have with the down payment I could comfotably put down. Easy Stuff no problems! #2 great experience, the finance manager BRAD. He had My back. Period. Came in the next day to finalize my down payment and he says "good news, I got you a lower % rate and your payment dropped by $25 a month". That's not good news, thats GREAT news! I have bought many cars prior to this (I'm 56 years old) from various dealerships and have NEVER found an overall buying experience to beat the one I had at COASTAL (even when I had great credit). I needed a break, I GOT ONE! I NEVER write in about stuff like this but I feel that strongly about how this went! This felt more like a family group than a factory assembly line dealership. Cheers to you guys and I would not for a second hesitate to recommend Coastal to anybody. I'll be a repeat customer when I can buy something new. Book it!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

WORST DEALERSHIP!!! THEY WILL LIE TO YOU!!! I had a...

By VWwings07 on 10/29/2007 at 6:22 PM. Helped by Perry - Sales Manager.

WORST DEALERSHIP!!! THEY WILL LIE TO YOU!!! I had a horrible sales experience here. They lied about almost everything. They pressured me into buying when I didnt want to. They didnt explain anything to me and skipped over everything that would have been of importance. Its well worth your time and money to go to other mitsubishi dealerships. I recommend Sporty Mitshubishi in Orlando. They are willing to help you and explain things to you. Perry, the sales manager, will yell at you and get very deffensive if you question anything. He will NOT work with you on anything and as soon as they have your signature, they kick you out.

I would not recommend this dealer.