Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.8  
Service
3  

Dealer Reviews

Show:  

Overall Rating

2.0  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
4   Quality of Work

I have nothing kind to say.

By Dogmom on 7/25/2019 at 8:53 PM.

I have been with with dealership for 3 years and it has not been a positive experience. It is hard to make a appointment for repair. Calls are not returned. Sales experience was very poor.I had an appointment to look at a possible new car and the people i had and appointment with were not around.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience! Amazing Service!

By Jminchau314 on 5/12/2019 at 10:46 PM.

I recently purchased an QX80 from Alex at the South hills location. I have nothing but amazing things to say about the experience. I felt absolutely no pressure while on the lot evaluating the SUV. The dealership had a variety of makes and models available between their two locations. I want to thank Alex and his team for making it a great experience. I particularly want to thank the dealership for allowing valet service to Morgantown WV. I will be returning to Alex and his team for future purchases!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Long time customer

By Japesmd on 4/26/2019 at 5:49 PM.

I have been a long time customer of South Hills Infiniti because of the service I receive from folks like Greg and Alex. Always a great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service and great And knowledge staff

By Amybo on 4/4/2019 at 12:59 AM.

This is the second Infiniti that I have now purchased from Cochran.of South Hills. The reason I have remained a customer is their willingness to go the extra mile to help you. Their service department is the absolute best (Greg) ! And as far as the purchase of my newest vehicle I was in and out of the dealership no haggling no stress in less than and 1 hour. I advise anyone looking for a vehicle to go see these guys.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Pleasant experience.

By JimmyC on 2/28/2019 at 3:51 AM.

I have bought many high end cars in the last 35 years, sometimes, it became very stressful and frustrating but my experience with Alex was outstanding. Very informative and transparent. He got me exactly what I wanted. It might be the beginning of a great business relationship Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our best car buying experience!

By AngieL on 2/21/2019 at 12:19 AM.

Everyone complains about the car buying process...but this was totally different. Alex and Marty made the process seamless and painless. We were so pleased by the experience and have told anyone who will listen how easy and wonderful it was!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

professional attitude, customer service driven

By G McConaghy on 12/7/2018 at 9:02 PM.

Ive owned 2 infiniti automobiles since 2011. Greg Staab has always been my service advisor. He is professional. He and the service staff provide great customer service. Greg always works to make sure I am satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Service

By bwool on 12/6/2018 at 3:08 AM.

I recently worked with Alex to lease a 2019 QX50. The service Alex and South Hills Infiniti provided throughout the entire process was excellent. They let me test drive the QX50 overnight which really allowed me to make a well-informed decision. I'd recommend Alex and South Hills Infiniti to everyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceelent Experience

By sbolge on 11/8/2018 at 7:36 PM.

Alex did a wonderful job. Expediate and very professional. I would recommend him and Cochran Infiniti, South Hills to anyone looking for an Infiniti. My experience with Alan in Finance was equally satisfying.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 QX 70 AWD

By Kngcr9 on 11/8/2018 at 7:23 PM.

My experience was positive. Alex picked me up from the airport as I travel from Georgia to purchase this vehicle. I was nervous about such an endeavor, but he allayed all my fears, answered all my questions accurately whether big or small and made me feel comfortable with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest review

By Honestreview on 11/8/2018 at 5:35 PM.

As soon as I walked In the front doors of the south hills infinity dealership i felt completely comfortable. We met Alex Poarch. Alex was extremely patient and answered all of our questions he made buying a car relaxing and fun. He and the other members of the team are one of the many reasons I will continue to buy from 1 Cochran infinity of south hills.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 QX60 Purchase

By Roy452 on 11/8/2018 at 5:10 PM.

My salesman, Alex Poarch was awesome working with me to get me into the perfect vehicle! His perseverance and professionalism was outstanding and he genuinely cared about me during the entire process! Thanks again Alex for everything!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Happy Customer

By SHough on 10/16/2018 at 12:34 PM.

My experience with Alex was excellent. He was patient answering all my questions regarding my first trade-in and was incredibly helpful - I left feeling very confident in my purchase. Alex introduced me to everyone at the dealership and really made me feel taken care of. I look forward to doing business with him for years to come!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Very friendly, knowledgable, helpful

By Achen on 10/10/2018 at 4:29 PM.

Nice experience to buy used car, well explained, pronto appointment, and fix even small problem, Even different brand from dealership, follow up maintenance service and notify insurance agent.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Top Notch!

By cerobot on 10/10/2018 at 2:34 PM.

Alex P is exactly what you want when you are looking for a vehicle. Knowledgeable, quick to respond, and honest. We are return customers, and will come back again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Dealership

By Savtchouk on 10/10/2018 at 2:31 PM.

Very pleasant people to work with. These guys listen to the customer and go out their way to make sure that everything is perfect. Thanks.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Cochran Infiniti West Hills

By Slp on 10/1/2018 at 1:49 AM.

Alex and the team at Cochran have leased us 4 cars over the years. Alex went out of his way to make the experience a great one. I highly recommend working with Alex and the Cochran team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very nice salesman

By Trampdog on 9/23/2018 at 11:58 PM.

Our salesman was very knowledgeable about our vehicle. He explained a lot of the features on the vehicle when we took it for a test drive and reviewed more when we got back to the dealership. Very nice gentleman. Answered all of our questions.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

We bought 2 SUV's 2013 JX35 & 2015 QX80

By RIOTDADDY on 9/21/2018 at 2:16 AM.

Although there were a few stumbling blocks along the way, the Cochran team, especially John, Greg and Alan, were exceptional and very easy to work with. The customer service and courtesy John showed was second to none!! Me and my wife are very satisfied with our new vehicles. We definitely recommend buying a car at Cochran Infiniti South Hills . Go see John D!!! Thank you for everything!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Better & Better

By MMCars on 9/9/2018 at 6:38 PM.

Just got my third Infiniti. The sales experience and the cars have been great from the start, and still, both have gotten better and better. Great dealership, great cars, perfect combination!

I would recommend this dealer.