Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.5  
Friendliness
4.9  
Overall Experience
4.3  
Price
4.4  
Quality of Work
4.8  
Service
1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent experience

By Elaine Key West on 6/28/2019 at 9:56 PM. Helped by Craig Gillard.

I just purchased a 2018 Toyota 4 runner/ trade in from Coggin Acura. It was worth the 5 hour drive to get there ( drove from Key West). The car was as stated, clean, and the transaction was smooth. I dealt with Carlos Narcisse- the salesperson, Eric Bennett, and Craig Gillard- manager. Both made this a great experience, they answered multiple calls, texts, and emails, during the process. I would recommend this dealership and would do business with them again. They were very professional

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Outstanding service and follow up

By jeffsn on 6/25/2019 at 5:11 PM.

Philip was absolutely outstanding. I had recently had extensive medical treatments, and Philip drove the car to my home (45 mins away) for me to check it out, test drive etc. he was extremely courteous, knowledgeable and helpful. when i made the decision to purchase...he arranged for virtually all of the paperwork to be completed and ready in order to minimize my time in a crowded dealership (had low immune system at the time). His after sales service and assistance continues to be absolutely outstanding. Coggin Accura is extremely fortunate to have an employee like Philip.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceeded Expectations!

By Wildcat#1 on 6/10/2019 at 10:13 PM.

Worth the 3 hour drive. Philip is exceptional and would highly recommend him. Joe the Sales Manager and Craig the Finance were awesome. Everyone did exactly what they said they would do.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT EXPERIENCE!!!

By Unhappycustomers on 5/30/2019 at 6:00 PM. Helped by Doug and Dan from Coggin Mercedes and Paul from Coggin Acura.

We actually went through Coggin Mercedes Benz of Ft Pierce but they brought the car from Coggin Acura. Doug and Dan at Mercedes were nothing short of AWESOME!! Being disabled, car shopping is difficult but this dealership brought us inside and searched ALL of the Coggin Automotive dealerships to find us the right vehicle. They even went to Coggin Acura and brought it to us. They were not only kind and helpful but went out of their way to get everything done quickly. Thank you Mercedes Benz of Ft Pierce/Coggin Automotive!!! Great experience....we will definitely go there for another vehicle. Thanks again Doug and Dan!!! 👍🏼💯

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

A good experience

By ACURA MDX on 5/27/2019 at 3:31 PM.

A good experience . Appreciated the loaner car. Philip followed up on all the details. The car was detained with great care. Craig was knowledgeable in registering the car in South Dakota

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Honest, up-front experience - the way it should be!

By Livio Campod on 5/19/2019 at 5:18 PM.

My experience in purchasing a used 2017 RDX was very smooth and faultless. Both Salesmen Eric and Arturo were professional and up-front in all my contacts, dealings, and visits. No wasted time or concerns - full transparency! Thank you, Gentlemen - you both deserve five stars every day. Livio

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and pleasant

By Kweca on 4/30/2019 at 8:25 PM.

Philip Hayes made leasing my new Acura MDX easy and painless. His attention to every detail and knowledge of the dealership made this transaction completely painless and smooth.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience at Coggin Acura

By Cbnazeer on 4/25/2019 at 7:44 PM. Helped by Eric Dunn and Craig and Joe.

Everyone that I interacted with at Coggin Acura was very professional and proactive. I let Philip know that I was driving down from Melbourne and he actually was watching for me. Philip was very knowledgeable about the cars I was interested in and had three pulled up for me to consider. I was comparing the 2019 RDX to prior years and he clearly outlined for me the upgrades in the 2019 model. My visit to Acura that day was my first dealership visit in my comparison of the RDX to other SUVs. As I looked at other SUVs, I continued to come back to the Acura RDX. Philip, and others, were very helpful by answering my questions so that I could make an informed decision.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a used car

By Lamkazam on 4/24/2019 at 5:40 PM.

Phil has kept up with what we wanted in a used car. We are older and needed a dependable car so we don’t get in trouble on the side of the road. When the right car came in, Phil called us and we now have the right car for us. We can’t thank him enough for not trying to push us into a car that wasn’t what we wanted. We will be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superior salesmanship!

By KAndy1160 on 3/1/2019 at 12:51 AM.

Eric Bennett was wonderful. He listened to all my wants and needs and came through with the perfect selection. I now have a car that reflects my personality as well as one I enjoy driving. I commend him for his salesmanship, expertise and patience. My experience with Eric will lead me back to Coggin Acura in the future.

I would recommend this dealer.

Overall Rating

4.0  

5   Overall Experience
3   Price

The best car buying experience.

By Art/Madi Shinn on 2/9/2019 at 5:47 AM. Helped by Todd.

This car buying experience at Coggin Acura was the best that I have had..absolutely amazing!!. Philip was extremely knowledgeable about the 2019 Acura technology and a pleasure and professional representative of Coggin Acura. He is definitely the reason we decided to go ahead with the renewal of our lease. He is an asset to Coggin Acura. Todd in the finance dept was also extremely professional and pleasant to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional

By Mfry on 12/29/2018 at 4:17 AM.

My experience with Coggin Acura was amazing. Philip was very genuine, kind, and professional. He took the time to show us everything the RDX has to offer. The purchasing process was seamless and Angel was very knowledgeable, and super sweet. Would definitely recommend Coggin Acura!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dealership and sales rep were awesome

By zxjjjohn on 12/27/2018 at 7:47 PM. Helped by Dan and Angel.

I had stopped in to look at the new 2019 Acura's and realized after a test drive I couldn't afford a new car. Philip recommended other cars,but my wife had a certain color and interior in mind. I had visited the other Acura dealership in West Palm beach and wasted a lot of time and a 150 mile round trip, and I never got a chance to even drive the car my wife was looking at. I called Philip back the next day on another car and he had given me a price over the phone and the amount I wanted to pay with my trade in. When I got there he had the car washed and cleaned and we took a test drive. He thoroughly went thru the options, and I couldn't ask for better service. Philip was awesome and gave me the deal I wanted . Also Dan the manager and Angel the Finance manager were great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure by any Coggins staff

By rck on 12/21/2018 at 12:09 AM. Helped by James Slezak, Angel in Business Office.

Recently paid a visit to three Acura dealer to purchase a 2019 MDX. Decided to purchase at Coggins Acura. The main reason was Phillip Hayes our sales consultant. He was by far the most knowledgeable of the Acura product.. There was no pressure that we felt at the other dealerships. The atmosphere at Coggins was very relaxed compared to the competitors. The others seemed to follow the trend of the fast food industry, in and out quick'. Phillip introduced us to the General Manager James Slezak and they worked great as a team and made the sale painless. Just turned 70 and have made many auto purchases, some good some not so good. Phillip made this suprising easy and have already recommended Coggins to my neighbor because of Phillip .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

An A+ sales consultant

By Acura on 12/19/2018 at 2:55 PM.

Philip was such an awesome help in all areas, from finding the right car to answering all questions and guiding us through all the info in our new car, very welcoming and very nice to make a deal with if we are going to buy another car from Acura, we will definitely gonna look for him

I would recommend this dealer.

Overall Rating

2.0  

4   Customer Service
1   Overall Experience
1   Price

Do NOT PUT ANY MONEY DOWN

By Seriously? on 12/11/2018 at 9:54 PM. Helped by Angel.

Do not be duped!!!! The ALLEGED out-the-door price is NOT the purchase price!!!!!!We had agreed to $16,200 for the price to purchase our vehicle, then put money down to get monthly payment lowered....so they RAISED THE PRICE claiming the $4500 we put down just kept the OUT THE DOOR PRICE at $16,200. We went with resistal and onlybwanted the 7 year one for aproximately $800. was cahrged lifetime for almost $1200. My husband signed paperwork, being late after discussing monthly payments using the NUMBERS WE DISCUSSED....believing purchase price to be $16,200 ignorantly trusted finance manager was using the $16,200 as the PURCHASE PRICE.....found out they raised price so what we finaced AFTER POO UTTING DOWN THE $4500 just under $16,200!!!! DO not trust them!!!!!!!!!!! Do not think they are your friends!!!!!!!! We knew about the deal fees.......we hust didn't expect that they would raise the price BECAUSE we put cash down!!!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

I RECOMMEND THIS DEALER SHIP

By crivas on 12/9/2018 at 8:29 PM.

Philip gave me great customer service! He helped me get the car I wanted and made me, my family feel welcomed. He always had a great positive personality and was well informed with all my questions I had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phil is awesome!

By Betty on 12/4/2018 at 1:53 AM.

Phil was so helpful not only explaining, but guiding me through my first car buying experience. I searched at local dealerships all day and Phil was able to find me the beat car for the cheapest price. thanks Phil!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Purchase of a used Acura.

By Sandy32 on 12/1/2018 at 9:12 PM.

Phil was excellent answering all our needs and questions. He does and excellent job. Not too many people find their niche. Phil is spot on.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By Mmconcannon on 11/12/2018 at 11:28 PM.

I had a really great experience at Coggin Acura, specifically with Phil. He was kind and helpful from the start. He was never over pushy or making me feel like all he wanted was the sale. He answered every question I could have possibly had over the week or so it took me to purchase. I would go back to Coggin Acura just to deal with him.

I would recommend this dealer.