Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME DEALERSHIP

By todd on 6/23/2017 at 11:28 PM.

My review of Cogswell motors is as always, I give them 110 percent!!!! Daniel my salesman was so helpful in meeting our needs. He took the time to work over every detail from options to financing. The friendly staff makes you feel like your at your home. From the sales manager to the finance guy they will take care of you. thank you Ed Schwartz and Derrick Medlock. The service department is top notch!!! we had a minor issue with our Lincoln, Daniel lemus came and picked up our vehicle and left a loaner vehicle had it repaired. Not sure of the service guys name but it was fixed asap and done correctly. thank you Cogswell motors

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love these guys!

By Greg and Jonica Lynch on 6/21/2017 at 6:23 PM.

Always helpful and keeps customers' needs priority #1. KEITH HOLBROOK, you are the best brother! Thank you for all that you do! I recommend him to everyone I know that's looking to buy or trade.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience!

By M&KEpperson on 6/7/2017 at 3:00 AM.

Mike and I greatly appreciate the professionalism, knowledge, assistance and courtesy provided by our salesman, Daniel Lemus. Daniel answered all our questions and made our purchase a very positive experience. As a repeat customer to Cogswell Motors, these are traits you truly appreciate! Thanks so much, Daniel and Cogswell Motors!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very warm. They do not push

By happy owner cindy on 6/19/2017 at 12:53 PM.

I have had a rough patch with buying autos. They took me in, knew what I needed, worked my price range and monthly payment. Every member of the team was warm and let me take my time. I felt like they really cared about putting me in a car that I could afford and pay for. Best experience ever with a dealership. Steve Gist, Ed Schwarts and Keith took me thru every step smoothly and friendly. I will be a returning customer.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Enjoyable experience

By jimvickie 73 on 6/12/2017 at 2:56 PM.

This was probably the only time that I purchased a vehicle and felt grateful to the dealership. Everyone from our salesman to the finance manager made this an enjoyable experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By Geaterdotson on 6/12/2017 at 2:38 PM.

Was treated great, not pushy, and helped pick what we needed! I appreciate the dealership for the help. We will recommend them to family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The service here was amazing!

By mikebeezy on 6/11/2017 at 10:46 PM.

What can i say about the service here..exceptional is one word that comes to mind...my girlfriend came by here a week before to test drive some cars and she was greeted by the wonderful and kind Daniel..she said the service was so good she suggested i should come by and see what they had to offer...went and test drove a mustang. Fell in love instantly. Daniel was so kind and walked us through all the steps and never pressured me to by not one time! Even though i did not even plan to buy that day! I could write this review all day but my fingers are getting tired lol all i can say is to daniel and all the other people at cogwell motors..thank you for allowing for my dream to come true! From the bottom of my heart thank you!! Hands down the best sales person i worked with and best place to buy a car..come by and see these people! Especially daniel!!! You wont regret it!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly recommend

By Satisfied customers on 6/8/2017 at 1:00 PM.

Steve is so personable and caring. This is our second vehicle we bought from him. We have had friends and family but from him also and they all say the same thing

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Wonderful people to deal with.

By Jayco#2017 on 6/9/2017 at 1:44 PM.

I've always been treated fairly when purchasing my automobiles from Jerry Evans at Cogswell Motors and consider the staff my friends. The entire staff is always friendly and accommodating and I drive from Little Rock to Russellville just to have my vehicles serviced. I've always appreciated their thorough inspection of my vehicle during their service jobs and rely on them to keep my vehicle running properly and to insure that my vehicle is safe for my family. These are wonderful people to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding sales and service team

By legend on 6/8/2017 at 6:39 PM.

For over 30 years we have purchased vehicles and had them services. The staff is very accommodating and knowledgeable. They stand behind their brand and are customer friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a Great Experience

By JohnHickman on 6/8/2017 at 3:13 PM.

Great buying experience. Many thanks to Steve and Kathy. Both of them have always treated us very very Well. Thank you Derek in financing also. He has made the buying process more pleasant. They ALL go above and beyond. Its that Hometown difference that Cogswell Motors has that makes buying from them time after time Great!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellence!

By Connie on 5/27/2017 at 8:34 PM.

Professional assistance from the moment I entered the lot through the closing of the deal. It didn't end there, however, as Joe has checked with us from time to time to offer other services and see how satisfied we are with our purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By Buzan on 5/25/2017 at 4:22 PM.

We had such a great experience and they have gone above and beyond. We Will definitely be back for our next purchase. Joe was such a patient and friendly salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience!

By Denisetroy123 on 5/27/2017 at 5:42 PM.

Joe listened to my wants and delivered! Everything went perfectly and the purchasing process was a breeze! If you are looking for new ride... Look up Joe Alpe. I will definitely go to him with all my future purchases. Thank you Joe!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality Service and friendly attitude

By Ford150 on 5/26/2017 at 12:25 AM.

Daniel and the entire team delivered top quality service and responded to my questions and concerns fairly quickly. The vehicle I purchased appears to be in perfect condition and I am very satisfied with the entire experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thankful for Joe

By Robert8289 on 5/26/2017 at 4:20 PM.

Joe Alpe had helped my husband in the purchase of his truck and during the process of signing the papers I told him I wanted to upgrade to a newer used SUV. Joe listened to my wants and immediately found several possible vehicles in their inventory that matched my requests. Joe worked with my husband, who initially didn't like the idea of buying another car, and after finding the one I liked, worked out all the details and we were able to trade 3 cars in for the 2 we purchased and lowered our payments. I would and have recommended Joe to anyone I hear talking about buying a new or used car. I'll definitely be back to see Joe!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Won't buy anywhere else

By kd32 on 5/25/2017 at 3:53 PM.

I called joe and told him what I wanted. He found it quick and at a great price. I won't buy from any other dealership. He follows up often to make sure you are happy with your truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dealershop and salesman

By adefran on 5/25/2017 at 3:34 PM.

Joe Alpe was wonderful. He listened to what we wanted and was able to find it with no problem. He is currently looking for us another vehicle to purchase. He updates me at least once a week and is watching price drops on new vehicles incase we can afford a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Joe Alpe -Cogswell Motors

By Allan55g on 5/25/2017 at 2:46 AM. Helped by Tommy Porter.

Came back to the Cogswell Motors family due to the excellent buying excpeience with salesman Joe Alpe and I'll keep coming back because of his personal follow-up and follow through after the sale.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best dealership in the state of Arkansas!!

By red nick on 5/24/2017 at 6:09 PM.

Cogswell Motors has the best service and sale personnel in Arkansas. Mick Smith does all he can do for you to get the Ford you wont.

I would recommend this dealer.