Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 f250

By Tvantine on 8/23/2017 at 12:59 PM.

Was interested in the f250, and spoke with joe. He was professional and honest and he easiest car salesman to deal with. He went out of his way to accommodate me. I appreciate the business and my truck.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Daniel Lemus

By Kim on 8/18/2017 at 4:42 AM.

Daniel Lemus has done it again! He is so organized, informative, and gracious to his customers. Daniel provides service before, during, and after the sale! He is a true asset to Cogswell Motors and to my family. May God bless you, Daniel.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Cogswell Motors

By Donald Robinson on 8/14/2017 at 8:14 PM.

Excellent service from start to finish. Very friendly and professional. We were made to feel very comfortable while we waited and were impressed with the quality of the show room.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect car buying experience!

By Inxenu on 8/12/2017 at 8:13 PM.

From "Good morning" to "Thank you for your business". Everyone was wonderful. Helpful, friendly and determined to get us a good deal with no pressure!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New vehicle purchase

By Dduryea99 on 8/3/2017 at 4:40 PM.

Very friendly and competent staff. It was a great experience for us. We couldn't have asked for anything better. Everyone made sure we were taken care of and that we were pleased with everything.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great sales team

By Ruth Bagsby on 7/31/2017 at 8:00 PM.

Found exactly what i was looking for thanks to Joe Alexander. He Spent days making the experience easy for the customer. Would recommend to anyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By cbennett1201 on 7/31/2017 at 7:16 PM.

Had a wonderful experience at Cogswell. Bobby showed me several cars that fit my requirements. I test drove two and picked from them. Quick and had no issues with financing. Great service and good experience. Will be back next time we need a new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By RogerBurns on 7/30/2017 at 1:09 AM.

Excellent service from everyone, really friendly. No pressure from salesmen. They were all really helpful. Even salesmen that I wasn't dealing with would go out of there way to help, Would definitely buy there again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Love my new truck and appreciate the help along the way.

By luke reves on 7/29/2017 at 4:25 PM.

I came in looking at used or new, SUV or truck. Joe walked me around and we drove a few vehicles. I didn't see anything I liked. I went down the road to another dealership and was about to put my name down on a new title when Joe called me up and said he found something I needed to come look at. He was right. Joe went above and beyond and found me a new truck that was in my price range and got me a heck of a deal on my trade in as well. Very satisfied with Joe's effort and salesmanship. (That may not be a word) Then the financial team explained everything and answered all of my many questions about the in's and out's and got me a great interest rate. Highly recommend this team to anyone looking for a nice ride.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2016 F-150 Lariat

By Rayzorback on 7/28/2017 at 11:46 PM.

I've bought many Fords from Cogswell. Third vehicle I have bought from Joe. He values repeat business and has always come through for me. The people are the reason I keep my business at Cogswell. Just the latest great buying experience with these folks. Service after the sale is outstanding as well. Kudos to the Quick Lane crew, as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2016 silverado

By Stretch WSFFWS on 7/28/2017 at 10:15 PM.

My wife and I have been wanting to trade in her 2013 chevy traverse for a extended cab truck for a while now , she let Bobby wells know the type and color we wanted and within the hour he found us a 2016 extended cab Silverado and we went and picked it up same day, pleasure doing business with them , I recommend going and see Bobby wells at cogswell motors in Russellville ar , even though it's a ford Lincoln dealership if your wanting something different he'll find it 👍

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

New Vehicle Purchase from Bobby Wells at Cogswell Motors

By irishman on 7/28/2017 at 3:00 AM.

We just purchased a new vehicle from Bobby Wells at Cogswell Motors. Bobby found us the exact vehicle we were looking for. He was courteous and knowledgeable about the vehicle and helped us through the buying process. We would gladly recommend him to family and friends or anyone who is looking for a vehicle. (Shout out to Richard Roberts also)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hope to Buy my Next Car Here too!

By 1stJeep on 7/25/2017 at 5:43 PM.

Thanks for treating us like we were buying the most expensive car on the lot! My Jeep was a great deal, and even though it was a used car it was very clean.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Diesel repair F-250

By dwm on 7/20/2017 at 3:15 PM. Helped by Lisa Cook Anothy Sanchez/Mech..

Service center bent over backwards to get me repaired and on the road, they really stepped up service, since I didn't have a ride to leave dealership or to keep me from renting a car for just a couple of hours,thumbs up to Service center, when I need service again, ill come back to Cogswell...thanks again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By mommyof3 on 7/19/2017 at 10:35 PM.

Joe was such a big help to us on finding a vehicle to fit our needs and our finances! Joe made our buying experience very pleasant.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied Customer

By Stephanie Hubbard on 7/19/2017 at 9:55 PM.

I was very pleased with how easy it was to purchase a vehicle from this dealership. Everyone was very helpful and nice when it came to answering any questions I had. The Man Who Sold me the vehicle is Bobby Wells. He did a good job making sure he found the vehicle I wanted and help take care of the needs I had in the vehicle. He never once acted like the "salesman type" and be pushy and force me to purchase something I was not comfortable with. I normally get very nervous when it comes to spending a lot of money but they made me feel comfortable and knowing I made a good choice. I highly recommend if anyone is in the market for a new or used vehicle to go see Bobby Wells at Cogswell Motors in Russellville!!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Bobby Wells is the Man!

By beardman247 on 7/12/2017 at 12:49 AM.

Found the truck i was interested in online and messaged them for info. Within 24 hours i received an appointment for a Test Drive thanks to Tausha. The first man I met, I believe his name is Richard, couldn't get my name right after repeating it multiple times (Billy, not that hard) and that was annoying but he was nice enough. However, once I was hooked up with Bobby my experience was great. Aggravating at times due to paperwork errors while getting approved for financing. However, that wasn't his fault. I would recommend him to anyone I know that is looking for an honest and dependable car salesman. Was never pushy. Knew the truck inside and out. Was there to answer all the calls and questions that I had for him. Great overall experience and I hope this truck last as long as the last one I bought from Cogswell did.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Personalized service with a smile!

By jwill17 on 7/7/2017 at 11:10 PM.

Mike was excellent, very personable and sincere. Great experience! Got the vehicle we wanted at a reasonable price. Staff was friendly, paperwork was quick and easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful employees and service

By asitkowski on 6/28/2017 at 9:50 PM.

Mr. Smith worked with us extensively to narrow down our search for a new car. I am very pleased with Mr Smith, Cogswell Motors and especially my new CAR!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME DEALERSHIP

By todd on 6/23/2017 at 11:28 PM.

My review of Cogswell motors is as always, I give them 110 percent!!!! Daniel my salesman was so helpful in meeting our needs. He took the time to work over every detail from options to financing. The friendly staff makes you feel like your at your home. From the sales manager to the finance guy they will take care of you. thank you Ed Schwartz and Derrick Medlock. The service department is top notch!!! we had a minor issue with our Lincoln, Daniel lemus came and picked up our vehicle and left a loaner vehicle had it repaired. Not sure of the service guys name but it was fixed asap and done correctly. thank you Cogswell motors

I would recommend this dealer.