Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
2.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Refreshing Experience

By Donnae on 1/12/2019 at 5:10 PM. Helped by Mina.

Pete was amazing, he went above and beyond to make my car buying experience delightful. Everything was done very professionally and my time there was fun. Mina was great and efficient with getting my loan in order. All of the staff I ran into there were nice and pleasant. I would definitely recommend Pete at Coleman to my friends and family. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Kiabuyer on 1/14/2019 at 11:17 PM. Helped by Jimmy McCann, Al Lewis.

Got in contact with Coleman Kia through the internet and they were very accommodating in seeing up an appointment. Once there, Jimmy helped us get set up with the car, have us a great price and answered our questions. We were looking at another car at a different dealer at the same time, but the experience at Coleman Kia was miles better!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Scott is great!

By ls on 1/8/2019 at 9:17 PM. Helped by Mike ?? from the business deparment (on the Kia side).

Scott Bregman was super. He communicated throughout the process, which was a little longer than normal because I wanted a special order Crosstrek. When I saw on the "My Subaru" website that the car was going to be delayed by a few weeks, I immediately called Scott checked into it and correctly predicted its arrival on time and as expected. Since I haven't bought a new car in 15 years, I was nervous remembering the slimy, salesman from that time period. Scott allayed all of those concerns and was professional and there were none of those silly games.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Purchase

By Trina2018 on 1/7/2019 at 3:02 PM. Helped by Mike Bolden.

This is my second car purchase from Pete and Mike in finance. My second experience was even better than the first. These gentlemen had everything in order , and made this an easy process. Thank you Pete & Mike

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very different experience than 5 years ago

By Daniel on 1/5/2019 at 1:17 PM.

New management, added to a family business, has really improved this dealership. My salesperson, Scott Bregman, is terrific, down to earth, no bs, and caring. I've had 4 Subarus, including 3 straight Outback wagons. I've seen the improvements in each, and this 2019 version is just amazing...smoother transmission, easy technology, and the ride is comfortable. Sure, no speed deamon, but you don't get a wagon for speed. I once had a WRX-that I did for speed! All the new safety/technology improvements make a difference. I'm surprised, not being a real techy guy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Todd Garry

By Drudd7 on 1/3/2019 at 5:46 PM.

Angelica was very helpful and patient. Todd listened to our needs and got us the deal we needed. He was kind and understanding of the fact that we had a little one in tow. We would go back to Todd again. The finance guy (Mike?) was very efficient and super pleasant. All in all a great experience.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Positive Experience

By Paula M on 12/29/2018 at 7:01 PM.

Todd Garry is an excellent sales representative. He is professional, courteous, consciousness, knowledgeable, thorough and personable. Absolutely no sales pressure. Coleman is lucky to have him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Treated like royalty.

By 19custom75 on 12/29/2018 at 12:53 PM.

Everyone was helpful and friendly. Best experience we have ever had at a car dealership. Would recommend to anyone thinking about buying or leasing a Subaru.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Everybody pleasant and helpful.

By trusso on 12/22/2018 at 4:01 PM.

Scott was very helpful and willing to answer all questions. The service was good and he was available to speak to me at all times.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

No nonsense experience

By tony on 12/21/2018 at 5:44 PM.

Scott from Coleman was very friendly and willing to negotiate the best price possible to make the sale. He kept me informed throughout the sales and registration process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Refreshing service

By Ekicky on 11/24/2018 at 3:29 PM.

I have had some bad experiences at auto dealers in the past but not this time. Pete was friendly and didn’t try to upset me on anything. He did a great job at getting me the exact car that I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best new car

By NIASIA85 on 11/18/2018 at 2:49 PM.

I love my new Kia thanks to Todd He made my car buying experience wonderful..... everyone at Coleman are very nice glad I looked on their website for my new car... Thanks again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was awesome

By Look25 on 11/7/2018 at 3:16 AM.

Mr. Todd Gray. Make me feel comfortable about getting a car and he listened to what i wanted, and not what he think i should get from his decision.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Helpful, Hassel-free Sales

By New Ascent Buyer on 10/30/2018 at 5:52 PM.

I visited Coleman Subaru to test drive the new Ascent. Scott had me in an Ascent in a few minutes and after a review of the features I was off on a 20 minute test drive. I liked the vehicle and bought it. Scott was helpful at every step of the way. I never felt pressured in any way. It was a great experience and I will certainly return there next time I need a car.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Totally happy with my car

By KeithandDebbie on 11/3/2018 at 7:08 PM.

I found my Kia 2018 Sportage online after looking for about two weeks. I was having trouble with my existing car and although the timing was poor. I came to look at the car. I first had a salesman by the name of Ed Heffernan who was very nice and helpful and patient. I next thing I know Ed is not there anymore and Peter Duma was now helping me. The transition between salesmen was smooth and Peter could not have been more helpful. He was polite, energetic and was going to make sure that I was happy. The last time was buying a car it took me 4 hours and I made it clear that I could not go through that again. Although my husband and I did spend some time, it was well worth the time. There are a few more details that have to be worked out and I am sure that Peter will see to it that they are. Thank you again, Debbie and Keith

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great People, Great Cars, Great Prices

By Andrewjrisch on 10/30/2018 at 2:55 PM. Helped by The Financing Man.

Did not have to search very far, no dealers could be their price and the staff was very helpful in figuring out what needed to get done to help get out of there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleased

By Jak814 on 10/29/2018 at 5:25 PM.

My name John and sales person I had pleasure to take care of my car needs was Todd Garry. Right from the start I felt welcome and that he cared about not only my needs for a brand new car but also making my mom and dad welcome in fun new journey in my life of buying a car. We were able to come up with price that made everyone happy. I'm blessed to be part of passionate Subaru family and I highly recommend not only experience car buyers but inexperienced car buy to come in talk to Todd about there car needs. My experience went well. I felt like family throughout the process. Todd was very helpful and made everything easy comfortable for my family and I. I'm very pleased to be part of the Subaru family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Love Encore Experience with New Ascent

By New Ascent Owner on 10/22/2018 at 11:44 PM. Helped by Mark John.

We went for our Love Encore followup visit on October 19, 2018. Mark John was very knowledgeable, helpful and informative, anticipating many of our questions. When I mentioned that the right front fender on our new Ascent had been scuffed by a third party, he immediately offered to have someone take a look at it. When Mark returned with the vehicle a few minutes later, the scuff had been buffed out. Now that's service! Our thanks to Coleman Subaru and Mark John.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience for a first-time buyer of Subaru.

By Sandra K. on 10/13/2018 at 5:22 PM. Helped by Finance guy was very kind and helpful (forgot name).

Excellent experience. Sales people worked with you and you didn’t feel pressured. Every thing went very smoothly. Picked up car the next day, was greeted very warmly. Review of car very thorough, would highly recommend this dealership.

I would recommend this dealer.

Overall Rating

4.5  

5   Friendliness
4   Overall Experience

Buying my new Crosstrek

By Yaakov37 on 10/6/2018 at 9:25 PM. Helped by Mark John.

I give particular credit to my sales agent Tod Garry, who showed patience in the face of my indecision, and my néed to try two different models and drive the car I bought home twice before the deal was finalized. He also was very understanding of my wife's health issues when she came with me to the showroom.

I would recommend this dealer.