Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.6  
Quality of Work
4.8  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.0  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
3   Quality of Work

Low Pressure Deal

By Lori D on 9/9/2019 at 4:02 PM. Helped by Josh K..

This was a low pressure deal. The only reason not a 5 star is that we were there for 5 hours to completion. All Josh kept saying was they had a influx of people buying that day. Shouldn't have taken that long to purchase my SUV.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Found just what I needed

By Ray on 9/2/2019 at 12:31 PM. Helped by Joe, chad.

Joe was very helpful. Listened to my needs and made several suggestions. He answered all my questions and even a few that I forgot to ask. When I jokingly said “Can I take it home today ? He made it happen and even took my other vehicle that I wasn’t trading in home for me, so that I could drive the new one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure, easy to deal with

By kanedee on 8/20/2019 at 7:39 PM. Helped by Jim Ferguson, John Latsko.

Love my Mitsubishi Outlander Sport I purchased from Colonial! Everyone was very helpful and courteous and my salesman Jim Ferguson is truly the best of the best. No hassle, no haggle, no headache, no problem! Would recommend this dealership and will be a returning customer.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Good Service Department

By Bleiben on 8/18/2019 at 1:59 PM. Helped by Tom, Holly.

I have only good things to say about the service department. Friendly, considerate people who are a pleasure to deal with. I did not buy my car there, but would likely buy the next on from them. Service is what it's all about. After all, you can buy a car from anyone ;-)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

KW scheduled service Aug 2019

By KWOLBERT on 8/8/2019 at 4:19 PM. Helped by Holly.

I had my 2017 Mazda CX-5 in for 45,000 mile scheduled maintenance. Changed oil and put in new air filters. Service was great, employees were friendly, and I was in and out in under one hour. As always, I was very satisfied with my experience at Colonial.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Top Notch Customer Service

By gmb on 7/11/2019 at 1:28 PM. Helped by Chad.

Great customer service, not only when purchasing a vehicle, but AFTER the sale. The team is always friendly and accommodating! Chad goes above and beyond!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience

By Cre8tive1969 on 7/8/2019 at 5:43 PM. Helped by Stan, Kevin, Joe.

Contacted dealer, had a new car in a week!! Totally no hassle experience. Didn't feel pressured to buy anything. Thanks Colonial, will definitely be back!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Gina on 6/24/2019 at 1:06 PM. Helped by Tom.

The service department was great, they let me know what was going on with my car, everyone was friendly and answered all the questions I had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Positive Purchase Experience

By Kickstand on 5/29/2019 at 11:36 AM. Helped by Stan & Joe.

Clearly our best car purchase experience. Staff is committed to their customers & satisfaction. A benchmark for other dealerships to follow. We drove from out of state & it was well worth our time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change Made Easy!

By bfine on 5/20/2019 at 1:56 PM. Helped by Stan Petrigac, Holly.

Colonial did an outstanding job from start to finish with the recent oil change and routine maintenance that I had done on my car. From friendly staff greeting me in the service area to delivering my car back to me at my office I couldn't have asked for more!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Satisfied Buyer

By Harry on 4/15/2019 at 3:36 PM. Helped by Josh.

Very friendly. Not pushy. Josh did a nice job. He took a test drive in a MX5’ although he was too tall to fit in comfortably. I emailed him about the tire pressure light coming on during my ride home and he called me the next morning.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best buying experience ever!

By skooter75 on 3/23/2019 at 12:11 AM. Helped by Chris.

This by far was the best experience I have ever had in purchasing a new vehicle. Everyone was very helpful and inviting. Chris went beyond the call to help us with our purchase and explained everything about the car were interested in.. The Dealership was very festive with the current Saint Patty's day refreshments ,cookies ,hotdogs ,popcorn ,chips the works.... Highly recommend stopping by for some car shopping....

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Routine Service

By Nancy on 3/22/2019 at 12:51 PM. Helped by Holly.

Finding an appointment time that was good for me was easy. My car was serviced at the scheduled time and I was on my way home in an hour. Price comparable to other car service providers.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

New car Purchase

By Judy and Ron on 3/2/2019 at 4:29 PM. Helped by Jim Ferguson.

Jim Ferguson went the extra mile to make our buying experience pleasant from the test drive to the final goodbye. The staff at Colonial Motor Mart treated us with caring and respect while at the dealership. We purchased a 2019 Outlander Sport.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest, great people, easiest trade ever

By AshMe77 on 1/21/2019 at 6:55 PM. Helped by Trevor, Katie, Stan, John.

Colonial Mazda was great to do business with. It was the easiest trade ever and the whole deal (with a great price) was made through emails and phone calls since I lived 370 miles away. When I arrived to trade my car and pick up the new car, all the paperwork was done. All I had to do was sign, learn about my new car, and drive home. The people were kind and honest. I would recommend them to anyone!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Mitsubishi sucks

By terry shields on 4/18/2017 at 1:10 AM. Helped by charlie.

If anyone is thinking about purchasing a vehicle from colonial motors, especially because they offer a “lifetime warranty”, BEWARE, it is a scam. run the other way and try another dealer that has higher moral standards. I bought a Mitsubishi from these people with a lifetime warranty and was told by the dealer in front of other family members mainly my father,who like myself is a member of the local Masonic Lodge, That all that was required of me for the lifetime warranty was that I get all synthetic oil when I get my oil change and that oil had to be changed by an ASE certified garage all I had to do was keep all the receipts. That is exactly what I did. Every oil change I had done to this vehicle I have a receipt for from Monroe. Well The salesman out right lied to me right to my face with a big big smile. buried very, very, deep within the extreme fine print of this warranty it says I have to take my vehicle only to colonial motors for any and all service including stupid things like buying my tires. if I didn’t have it done by them, I had to call this warranty company get written permission from them to take it somewhere else. if this post only saves one person from getting screwed like I got it screwed, it was worth it. Don’t fall for the scam.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

December purchase

By Shields1823 on 1/2/2019 at 10:31 PM. Helped by Chad.

Chad was the salesperson and he went above and beyond what he had to do great guy great people also bought my car here because of the service manager time he is great also

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By sparky10 on 12/12/2018 at 3:07 PM. Helped by Tom Moss.

Our vehicle needed a new transmission and fortunately for us was still under manufacturer warranty. We were told it would take 2 weeks to weeks to fix. They made arrangements for us to receive a rental vehicle which Mitsubishi paid for. Our vehicle was ready before the estimated date. In addition, there were 2 recalls that we were unaware of and they were fixed as well. I'd like to add that we did not purchase this vehicle at Colonial but we were treated as if we had dealt with them for years. There is no question that future vehicle purchases and repairs will be done here.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very satisfied!!!

By Deadeye6 on 12/1/2018 at 7:17 PM. Helped by Jim Ferguson.

Our experience at Colonial Mazda was very satisfying. From the time we were greeted at the door until we signed The final papers,service was exemplary.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent and Timely Service

By ElFudd66 on 11/30/2018 at 2:45 PM. Helped by Tom Moss, Brad.

Excellent service as expected. Friendly and professional people. Trusted mechanic. Picked up my vehicle and dropped it off again in my allotted time frame. Excellent service group.

I would recommend this dealer.