Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Genesis purchase

By psettipa on 12/12/2017 at 5:40 PM. Helped by Julio Abanto.

Highly recommend working with them! They made the experience pain free and enjoyable. Julio was very good to work with and had all the paperwork ready to go prior to me arriving there. Highly recommend purchasing from them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic job

By alfoldys on 12/10/2017 at 5:21 PM. Helped by Julio Abanto.

Julio was a fantastic salesman who got the sale because he did a follow up call from a previous inquiry of ours. I was especially impressed with the amount of time he took with my wife to explain and show how all the options on the car worked. I expect to see Julio down the road again at some point in time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our Hyundai

By tmcarl on 12/9/2017 at 5:19 PM.

Everything was excellent.Sales associate was very helpful. We still have a lot to learn about all the apps contained in this car.we may encounter a few snags that we need some extra help with.We will contact dealer if help is needed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By maddsy101 on 12/1/2017 at 5:21 PM. Helped by Ken.

Great place to finance or lease. Will definitely be coming back once I am in need of a new car. Thank you so much Ken!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Columbia was awesome

By sarahbunt on 12/1/2017 at 5:16 PM. Helped by Tom Martin.

I was greeted by Jon McFarland and introduced to Tom Martin and they were both awesome. They were able to find the exact car I wanted and worked out a deal that I was very happy with. I will certainly come back for my next car purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic 10

By anitaglaser513 on 11/29/2017 at 5:26 PM. Helped by Joe Owens.

Would recommend it highly and my salesman very professional and I would highly recommend him will go there for maintenance Love my car extremely satisfied

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional

By flynnstone_68 on 11/29/2017 at 5:21 PM. Helped by Keith and Robbin.

Keith our salesman was very helpful and knowledgeable on all the Ioniq functions. No pressure sales and easy to work with! I will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Coumbia Hyundai, Montgomery, OH

By charmar72 on 11/24/2017 at 5:22 PM. Helped by Both Keith's were great..

Excellent timely service, fantastic car. My last car was a Hyundai, and I loved it. It was wrecked, and I knew I wanted another. Fantastic value for money, has everything I wanted.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Very happy

By bev.boggano on 11/23/2017 at 5:26 PM.

As soon as I pulled in the parking lot I was greeted by a very nice salesman. Told him what I needed and we got right down to business. Not sure how long I was there, but I was pulling out of car lot a lot quicker than I thought it would be. I was dreading going car shopping as it takes forever, but this was not the case. Very easy and everyone was very friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Returning customer, always a great experience

By whitehdj on 11/23/2017 at 5:19 PM. Helped by Keith and Joe.

Will be back for our next Hyundai! Have bought multiple cars from the dealership and have always had a great experience. Staff and management know how to take care of their customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By janaleahenry on 11/17/2017 at 5:21 PM. Helped by Robin and Keith.

We had an excellent experience with Columbia Hyundai. Robin and Keith were very attentive and accommodating when dealing with our time crunch in getting our old lease and new lease scheduled. They were very pleasant and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By efischer9 on 11/15/2017 at 5:21 PM. Helped by Tom martin.

I was provided with a vehicle when I needed one customer service was great everybody's friendly and overall just happy with everything I would recommend this dealership told my friends if they're interested in buying a new vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mustards

By blmustard on 11/15/2017 at 5:15 PM. Helped by Initially, Keith Norris then Tom Martin.

Outstanding purchase experience with little or no anxiety from start to finish. Timely communications and available hours to conduct the purchase were more than adequate. My wife rates this car purchase as best ever.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Genesis experience

By slowmeltpops on 11/11/2017 at 5:21 PM. Helped by Ken Ogden.

Very pleasant. I enjoy the accommodations that come with being a Genesis owner. I look forward to my vehicle maintenance experience. My experiences with Hyundai have been awesome, what I received with the purchase of the Genesis G80 was at least 2 shades better.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Nice experience

By cacomer on 11/10/2017 at 5:36 PM. Helped by Ken ogden.

The buying experience was great - got what I wanted with no hassle. The salesman was knowledgeable and friendly. He answered all my questions and without any pressure.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Poor Trade-In Value

By dar45069 on 11/10/2017 at 5:22 PM. Helped by I think Josh is the guy who handled trade-in.

See my comments in the previous section. This dealership consistently offers lower trade-in and does not take into consideration those characteristics that would warrant a higher trade-in value.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best buying experience ever!

By debjpat on 11/10/2017 at 5:19 PM. Helped by Julio Abanto.

Refer to my previous comments about Julio. This was my first new car purchase and you guys made it a fun, relaxing, stress free experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leased Sante Fe Sport

By robertilang15 on 11/10/2017 at 5:19 PM. Helped by Eric.

Every person I spoke with at Columbia treated me professionally and with respect. I'm very happy with my lease. I highly recommend Columbia to anyone interested in any of the vehicles they sell or lease.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Completely Satisfied Customer

By cwdad101 on 11/9/2017 at 5:47 PM. Helped by Ken Ogden.

I owned a 2011 Elantra, that has been serviced at this dealer on a couple of occasions. I originally went there because of location. When I decided the need to purchase a new Hyundai, I looked online and used the chat feature on the dealer website. This allowed me to schedule a convenient time to go in and speak with the Sales Team. I received an email the following morning confirming the appointment. I called and spoke with Ken Ogden. I was specific with the details of my finances and Ken put together a great deal for me. When I arrived at the dealership, I test drove the new car and informed Ken I would be happy to accept his offer. This was on a Sunday. I returned Monday evening to complete the paperwork and pick up my new Elantra. In my opinion, several factors went into making this the smoothest vehicle purchase I have ever had. Let's start with the obvious, Hyundai makes great products. That said, I did A LOT of online research (Great web tools from manufacturer and dealer). The end of the year incentives pushed me toward the deal. Ken Ogden took the time to hear what I needed and reached into the abundant dealer inventory to pull out the perfect deal for me. The seamless service extended with my time in the finance department. Thank you Gentlemen for a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simply The Best

By brian@jarrellsagency.com on 11/9/2017 at 5:29 PM. Helped by Ken Ogden.

I have bought multiple vehicles through Columbia Hyundai. They have always treated me fairly and I will not go anywhere else. I have recommended them to all my friends and family.

I would recommend this dealer.