Dealer 2-Year Rating

Overall Rating

1 / 5
Customer Service
1  
Friendliness
1  
Overall Experience
1  
Price
1  
Quality of Work
1  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Dis-honest incompetent sales and service

By Robert Salo on 1/11/2019 at 6:26 PM. Helped by Mark Bachman, owner.

Bought $120,000 2019 M850i - multiple defects discovered on the drive home from the dealership. Car now is 1 week old - been at the dealership 4 times. Dealership totally unable to fix car - vehicle is unsafe to drive due to issues with steering , brakes and more. Contacted dealership owner. After listening to owners explanation went to BMW website only to find owner had lied about everything. And it just goes downhill from there. Dealership is forcing us to get legal representation -hows that for great service??.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Disaster all around, with in-experienced green employees

By SMV805 on 7/2/2018 at 12:07 AM. Helped by Eli, Ali.

Too bad to even write. Unbelievable they’re in business still with their practices. Poor training and lack of management led to a very bad situation.

I would not recommend this dealer.