Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.7  
Service
1  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love this Dealer

By Searleps on 10/20/2018 at 9:09 PM. Helped by Eric Robbins, Alan Shoup, Eric Purdum.

I just had the best new car buying experience of my life. I wanted to purchase the new 2019 Forester, simply a base model. This team went out of their way to ensure that I got exactly what I wanted at the best price. No one tried to talk me into a different model or more things that I didn't want or need. I was treated with the greatest respect. No one talked down to me as they did at a previous dealer and as an older woman I certainly appreciated the respect and attention. You cannot go wrong dealing with this team which included Eric Robbins as my lead sales and Alan and Eric (internet team) who got me in the front door. During the buying process I worked with the service area, finance, the head manager and the delivery assurance guy who made sure I knew how to work all the new technologies. Thanks so much to the Conley Subaru team. That was a great experience and I love my new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

An exceptional experience

By jwandmb on 9/1/2018 at 3:46 PM. Helped by Eric Purdum.

I called 8 dealerships in Florida who had a 2018 Outback 3.6R in the color that I wanted as listed by True Car. I spoke with Eric Purdum who informed me they had no more in their inventory. He then quoted a price for a 2019 model that was lower than some of the quotes I had received on the 2018 trims! In the end I could get better financing on the 2018 because of the end of year model financing incentives offered by the manufacturer. Not only did Eric quote an exceptional price but he also explained a lot of misconceptions I had about the car buying experience. I honestly don’t know how you can do any better than to be treated as fairly as I was treated. I need to add that for a woman the car buying experience is different. The reader will have to trust me on that!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of a new 2018 Subaru

By dmlabenz on 6/21/2018 at 9:40 AM. Helped by Christian McCain.

Christian McCain was an excellent salesperson. He was knowledgeable and low key. We purchased a Subaru and are very pleased with the Forester and with the way Christian conducted himself. We have already recommended Conley Subaru and Christian to a family member.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Love my Legacy!

By Grandma on 6/6/2018 at 8:30 PM. Helped by Howard, David, Tom.

Shopping at Conley Subaru was my first low-keyed auto dealership experience ever. There was no pressure and I was offered a fair price so there was no need to haggle. Howard, my salesperson, made me feel like part of the Subaru family, David, the financial person, showed me my options and used no pressure. Tom the instructor of all the new electronics was patient and used language I understood. The Conley Subaru lot is small which limits the inventory from which to choose. I was able to test drive the model I wanted and Howard was able to get whatever color with the options I wanted from nearby. The Conley Subaru team works with their customers so you want to come back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By MU SCC on 6/4/2018 at 12:18 AM. Helped by Eric Robbins, Moses.

Testing and buying the Subaru Forster was easy and pleasant, thanks to the wonderful salesman, Eric Robbins. Moses in the service department was very helpful in arranging appointments for window tinting and paint protection. All employees I dealt with were very helpful and nice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my new Outback .Please buy my 2013 Outback great car !

By ROSIE on 5/20/2018 at 12:34 PM. Helped by Howard Brooks.

I have just purchased my third Subaru from Conley Subaru .Howard Brooks has always been my go to guy .He is very professional and accommodating providing excellent customer service . Hence, he sold me all three of my cars .The most important aspect is how friendly everyone is at the dealership .Howard Brooks receives A + so ask for him .Conley Subaru receives A+ for customer service. Thank You Howard , Annamarie Brown A Loyal Subaru Owner

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A pleasant car buying experience!

By LovemyOutback on 5/15/2018 at 3:18 PM. Helped by Eric Robbins.

I purchased a 2018 Outback at Conley Subaru and couldn't be happier about what is usually an unpleasant experience. From the first minute I contacted them, I was treated with respect and really listened to, which for a single woman, entering this type of business, was a first. I had been to 2 other Subaru dealerships during my search and left feeling talked down to, not taken seriously about my questions, guided to a different model that THEY thought would suit me better and the feeling that I wasted their precious time. In reality, they wasted MY time with their pressure tactics and attitude of superiority. ERIC ROBBINS is a great salesman and the way he shows, teaches, instructs and his way of getting to know me so he could understand why certain things were important to me was refreshingly calming and I never felt any of my questions was silly or "wasting his time." I never felt rushed and every answer was explained fully to my satisfaction. Eric's knowledge and attitude made me feel I was making an informed decision about my purchase, and my meeting, with Tom Redmond, to fully understand all controls and features, was equally satisfying. I highly recommend Conley Subaru for a good car buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Subaru Forester Lease Experience

By LoveMySubaru on 5/15/2018 at 12:15 AM. Helped by Gary Cooper.

Just leased my 2nd Forester from this dealership and I couldn’t be happier. My sales associate Gary Cooper was very patient and helpful while I selected the perfect vehicle for me. During the past 3 years I have found all team members at this dealership provided a great customer experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everything I was looking for and GREAT customer service!

By Victor W. on 5/14/2018 at 10:31 PM. Helped by Gary Cooper.

I already had an idea what I was looking for prior to meeting Gary Cooper at Conley Subaru. The funny thing is I really did not have a clue how much I did not know. He was very knowledgeable about the vehicles and had a great personality. After spending about 45 minutes with Gary I decided to leave but I mentioned to Gary that I would probably be back. Over the next 2 days I went to several other dealers and I have to say it was an easy decision to go back to Conley Subaru and close the deal with Gary and his team. I am currently the proud owner of a 2018 Subaru Outback. Thank you Gary, I will send as many people there as I can,,,,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent dealership

By siamese1974 on 5/10/2018 at 1:21 PM. Helped by Eric Robbins.

I purchased a certified used vehicle from Conley Subaru. The entire experience was fantastic from start to finish. No high pressure sales and they were completely honest and transparent. No games were played and the sales team of Eric Robbins, Eric Purdum, and Robert Mulroy was awesome. If you are looking to for a new or used vehicle, I highly recommended this dealership. Their slogan is where you are treated like family but it’s honestly not just a phrase it’s true. Eric Robbins Treated me just like my brother and went over and beyond his job title to make my wife and I happy and made sure everything went smooth.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever!!!

By Nancy V on 5/1/2018 at 6:50 PM. Helped by Gary Staples.

This was the easiest car buying experience I've ever had. If you're looking for hassle free shopping and a sales rep who listens to what you want see Gary Staples.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest and easy!

By LoveBoat on 5/1/2018 at 5:39 PM. Helped by Eric Robbins and Eric ??.

I had the pleasure of finding my Ford Flex online and dealing with two "Erics" at Conley. One was Eric Robbins and I'm sorry to say I don't know the other Eric's last name. At any rate, they were honest, trusting, pulled absolutely no shanannigans and delivered exactly what they said they would. They were an absolute pleasure to deal with. I live on Sanibel, closest to dealerships in Fort Myers but I drove over two hours to buy from them. Need I say more? Thank you guys! You were awesome and I LOVE MY CAR! My girls and I say it's not a car, it's a cruise ship. It now has a name; "The Love Boat." We love it! Amy Sbarra

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly and professional staff

By D.Keglavich on 4/25/2018 at 2:36 PM. Helped by Gary Cooper, Al Golabek.

The experience at Conley Subaru was excellent. The staff was very friendly and willing to work to try and help you find a good car at a price you can afford. Our sales associate, Gary Cooper, provided excellent assistance throughout the whole process. Additionally, we worked with Al Golabek who was also very friendly and helpful throughout the whole process. All in all, I would definitely recommend them if you are looking for new or used Subarus.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Conley made the purchase so easy.

By Schwalbe on 4/13/2018 at 8:53 PM. Helped by Eric, Gary, Tom.

Everyone we met was friendly and accommodating. Eric Robbins, our Sales Rep., explained everything and answered all our questions. He was friendly and knowledgeable about the car and went out off his way to present the information to allow us to make our decision. A big change from our prior experience with auto dealers. Gary was helpful in explaining additional protections that are available, and the financing. He was very personable and we appreciated the info. Tom met with us to explain all the pluses that are included in our auto. Covered everything in language we could understand and advised us to call him with any questions at any time. Already had a problem and called. He fix it in seconds. Would recommend friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

Very laid back and easy

By Serena on 4/12/2018 at 6:30 PM. Helped by Al Golabek..

I just followed Consumer Reports recommendation for high visibility. Al was very easy to work with. Tom Redmond was amazing and patient as the delivery specialist.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Helpful and friendly salesman

By Eddie on 4/9/2018 at 6:22 PM. Helped by Gary cooper.

We recently bought a Subaru Crosstrek from your dealership. The sales person who assisted us was Gary Cooper who we found to be knowledgeable about the car and allowed us each to test drive the car. He was friendly and courteous and i would recommend him to my friends without hesitation. Edward Davies

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Professional; personable; efficient

By Vicki on 4/7/2018 at 12:49 PM. Helped by Golabek, Al.

We were visiting from New York and after 12 years our Subaru broke down for good. We were debating whether to purchase another vehicle since we were both retired and decided to at least look. We have driven a subaru for years; and with upstate NY winters ; found they are always reliable. Al Golabek greeted us and since we had done some research ; directed us to the vehicle we had seen online. He did not try to pressure us or persuade us to upgrade; was very efficient and helpful; and we drove away in less than 5 hours with the car of our choice! Vicki

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

First experience with Conley Subaru

By davescc on 4/6/2018 at 4:37 PM. Helped by Christian, Robert, David, and Tom.

Christian McCain was my sales associate and it was a pleasure from start to past finish. Initially sought information about buying but later asked for data in buying and leasing the Subaru Forester. He was straightforward in his presentation. I believe him to be perfectly honest and with no pressure. Met Robert Mulroy, Sales Manager, early in the process and this helped me make an early decision. The session with David for finance went smoothly and no pressure for add-ons. Just suggestions. Met Mr. Conley, Owner. Where else would a prospective customer meet the dealership owner? A visit with Tom Redmon was a nice touch and he made sure I left with a good understanding about using the car's features. I look forward to the follow-up visit with him. Did lease the car. No service yet but I expect it to be first class.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Outback purchase

By Gmc on 3/9/2018 at 12:30 AM. Helped by Al, David, Tom and Robert.

We purchased a new Subaru Outback our dealer was Al Golabek who was extremely helpful and patient with our questions and selection. Thanks again Al. Gail & Neil

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Five Star Performance

By DANDI on 2/13/2018 at 12:45 PM. Helped by We've worked with them all- entire crew outstanding.

Over the years my wife and I have purchased 20 new Subaru vehicles from Conley Subaru. My #1 salesperson Howard Brooks has always given me the best service, price and treated us like family. We love our 5 star Subaru's. Our sale manager Robert Mulroy is top of the line along with all of his associates. The entire crew: Alan, Ryan, Moses, Willie are outstanding workers- you can't do any better than Conley Subaru. I have never had a problem that couldn't be resolved in all these years. So when you finally decide to buy that 5 star Subaru call Howard Brooks and tell him Daniel sent you.

I would recommend this dealer.