Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.5  
Price
4.7  
Quality of Work
4.8  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Great Dealership

By RobGraham on 7/17/2018 at 1:49 PM.

Had a great experience at Copeland Chevrolet. Robert Fuller was really great and knowledgeable. We had a little confusion at first, but everything worked out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat Customer

By Chevy2 on 7/16/2018 at 11:26 PM.

Courteous, helpful, and understanding. The sales person's patient, no pressure approach allowed me to make a stress free informed decision on my new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

That's the way car sales should go

By Belgium on 7/14/2018 at 6:02 PM. Helped by Nicholas Bokavich.

From everyone involved, especially Andrew McCormick, I received an excellent and great service. No one was pushing me, everyone was concerned about me getting the best possible solution. And I did. Showing a lot of empathy. A great if not the best car sales experience ever. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great sales experience

By jm on 7/14/2018 at 1:01 PM.

Robert treated me well. I went in looking for a new Silverado 1500 WT and wasn't given a hard-sell to get into a higher trim model. Also I was pleased by the lack of high-pressure sales tactics both on the lot and by the time I signed papers. Very knowledgeable about the current and upcoming lineup and honestly enthusiastic about sales.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely professional and enjoyable car buying experience.

By Chevy23 on 7/6/2018 at 7:02 PM.

A+ Purchase. Excellent buying experience from start to finish. All are a pleasure to work with. I am and will continue to be a returning customer. Thank you Robert and all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Dealership

By Gio042 on 7/3/2018 at 4:40 PM.

Great customer service! Helped me get what i wanted for a great price. Defintily will get another vehicle from this dealership in the future. Satisfied!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience. A pleasure to purchase my vehicle from.

By FlexBigA15 on 7/1/2018 at 6:25 PM.

I purchased my vehicle at Copeland Chevrolet not only because they had the vehicle I wanted, but they were willing to take my dream truck on paper and turn it into a reality. This was my first time buying a brand new vehicle and they made the process easy, effortless and worry-free. My entire family has bought a vehicle from Copeland Toyota and now I have purchased from Copeland Chevrolet. The Copeland brand puts the customer first and their commitment to service is above all. If there is a problem or your car just need some service they are willing to helping resolve the problem. Also, the sales team at Copeland Chevrolet knows what they're talking about when it comes to adding accessories and parts for your truck and or other vehicle. I would absolutely recommend this dealership to anyone looking for a new and or lightly used vehicle and a great deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best

By Seanrafferty707 on 6/22/2018 at 11:25 PM.

I recently purchased my 3rd vehicle from Copeland and once again, I can not say enough about the professionalism. Andrew McCormick, Scott Ratey and the rest of the team are 2nd to none. They know how to get a deal done! I shop and I shop but always end up at Copeland!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Dealer and Best in everything

By spidermom65 on 6/21/2018 at 4:49 PM.

I recently purchased a new 2018 Chevrolet Equinox at Copeland Chevrolet in Brockton, Mass. I love my new car.,! I would recommend people to go there when need to buy car. The minute I entered the showroom, they greeted me with smiles and warmth welcome. I’m sure all the Salesmans there are good, but Andrew McCormick the one who helped me with my purchase. He is great salesman. Thanks Andrew.!! Sincerely, Reni Polito-MacKeen

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stress free process

By Mparris1993 on 6/14/2018 at 6:22 PM.

I would highly recommend everyone in the market for any type of Chevy vehicle to come down to Copeland! I bought a Colorado and couldn’t be happier with my truck and the service I got from Andrew McCormick was amazing. He helped me through the whole process and he made everything stress free and easy. Best experience I’ve had at a dealership! Thank you to them and thank you to Andrew

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Purchase

By poolecue on 5/25/2018 at 11:15 PM.

Andrew is a great salesmen. Explained everything clearly. I got a great deal and very happy with my purchase. I will order my corvette from Andrew. Ill let people know what a great deal I got.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership

By Eddy1208 on 5/19/2018 at 12:13 AM.

This is the best dealerships I've gone to by far. I guarantee you won't walk away from here unhappy or dissatisfied. If you want fantastic service that makes you feel like your part of something special. They also make sure you're their number one priority then this is the dealership for you!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Professional and Very helpful dealership

By RKnight36 on 5/12/2018 at 8:48 PM.

I very dedicated and professional group of professionals that go over the top to help the customer. Andrew McCormick is first class, keep it up!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience!!

By Jo234 on 5/8/2018 at 5:28 PM.

After talking to other car salesmen at other dealerships, I knew I found my guy when I met Rob. He was very friendly and clearly new a lot about my car, the Chevy Bolt. He struck me as being very honest, something I don’t expect from car salesmen nor have I experienced before. He made the paperwork a piece of cake and made the deal I wanted to happen. Rob has been available even after I drove my car off the lot. I had a question about the Apple CarPlay. When he had some down time at the dealership he took a Bolt out with his iPhone to see if he could replicate the problem. I got a call back as soon as he had a possible solution for me. I would definitely recommend Rob to anyone looking for a Chevy. The dealership is a little out of the way for me but I’m glad I took the drive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Proud owner of the 2018 Chevy Equinox!!

By ChevyLady81 on 5/1/2018 at 2:22 AM. Helped by Lauren in finance.

I thought the process of buying a car would be a horrible experience, but I can honestly say that it was very easy! I walked out of there feeling happy about the purchase I made. My salesmen Andrew was really awesome he wasn't pushy at all which made me feel so much better because I went in there thinking all car salesmen are shady, but he was very relatable and such a cool guy. My dad met me there and after meeting Andrew he felt comfortable enough to leave because I was in good hands! Bill was very helpful and nice when I inquired about the equinox and I fell in love with Lauren in finance, she was really great! Everyone at Copeland is very nice and there to help you, thank you guys so much I love my new car!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By Joey h on 4/23/2018 at 7:15 PM.

I had a great experience at Copeland. I highly recommend anc would definitely go back for future vehicles. The sale process was quick, efficient and friendly.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Extremely pleasant experience!

By CB on 4/18/2018 at 2:38 PM.

I truly hate the car buying process but Dee and other staff at Copeland were very kind and helped me through the process with no hassle or lying. Completely different experience than the horrible service I received at Bourne’s Auto Center. I was lied to at Bourne’s and was told they could get me at the payment I wanted but came back at $80 higher. Copeland was able to get me at the payment I wanted and with a newer vehicle. The customer service at Copeland is impeccable and I’m glad I was referred to them to purchase a newer vehicle. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service, thanks! Dee Smith!

By Ltabb on 4/14/2018 at 8:40 PM.

Dee Smith, professional, friendly, and knowledgeable. She answered all questions asked. Ms. Smith is honest and worked extremely hard getting a deal that I can afford. I highly recommend her as a dealer you trust!

I would recommend this dealer.

Overall Rating

1.3  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Quality of Work

Miserable service, nothing but delays and lies

By your service sucks on 4/8/2018 at 4:25 PM.

I first went to Copeland Chevrolet about six months ago to have service done on my 2009 Silverado. The service rep., . Doug advised me that the work would be done in a day. Well, one day went into another, and another, and when I called Doug to give me the status on the repairs he was evasive, giving me one excuse after another: waiting for parts, checking on my extended warranty. He couldn't say why when the tech working on my vehicle had the next day off, another tech wasn't assigned to complete the work in a timely fashion. I explained to Doug that my time was as valuable to me as his was to him, and that I wanted a loaner car, which he reluctantly gave me for a day at which time I got my Silverado back. Now, fast forward about six months. I arraigned with Doug (again) to have some work done on my Silverado: a check engine light, ball joint replacement, and to repair my dealership (Best Chev.) installed sliding rear window. I brought the vehicle in on Thursday morning at 9AM. At that time Doug asked me if I was going to wait for my vehicle, which I felt was confirmation that the work would be done fairly quickly. I was wrong again. My Silverado sat in the garage 3 days this time. When I made several phone calls to Doug and others about what this delay was caused by, I couldn't get a straight answer. It was another miserable day waiting on hold for Doug (or anyone) to give me an honest answer which I never got. Finally, I was informed Saturday at about 10AM that the vehicle was having a front end alignment, and that one issue (sliding rear window) was corrected and working again. (I was told that inadvertantly had the window lock button activated making the sliding rear window inoperable. I didn't buy that excuse, and was correct in doing so because as soon as the vehicle magically appeared for me to pick up, I checked the sliding rear window...NOPE, not working. I had to get out of there, so I paid $1272, and spoke briefly with Mr. Pappas who, among other things asked me if I ever made a mistake or thought of my self as perfect. I informed Mr, Pappas that I was far from perfect, but the "I don't give xxxx" attitude from Doug, and others was much more than a mistake. I hope Todd Copeland. the guy in the commercials for his dealership reads this. We'll see.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Awesome customer service!!

By Kevin on 3/20/2018 at 5:29 PM.

I was at Copeland Chevrolet looking for an affordable car and as soon as I entered the building Dee met me with a big smile and took me to her office, she was very professional and explained everything to me. At the end i wasnt able to take the car that day but i will definitely be back to make business with copeland because of this women. Keep up the good service!!

I would recommend this dealer.