Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.4  
Price
4.6  
Quality of Work
4.8  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New customer

By Mkenn39369 on 12/11/2017 at 3:37 PM. Helped by Dan Brand.

As a new "Chevy" customer, I was nervous about switching car brands but they made it a great experience. Love my new Equinox! Sales associate Dan Brand was so attentive, had or got answers to all my questions, and even sat in my new car and set up everything to do with Onstar, radio stations, blue tooth, wifi, etc. Great customer service and rapport.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic deal on a beautiful new Colorado

By rwhammer on 11/28/2017 at 2:49 PM. Helped by Max Reed , Andrew McCormick.

I purchased my second new vehicle from Copeland this year. I was so happy with my new Equinox I purchased for the wife That I went down and got myself a new Colorado. Robert Fuller is a great salesman. He had me in and out in no time. It is always a blast to shop for a new vehicle and I can't think of a better place to do it. Go see Rob for your next vehicle. You won't be sorry. Also the service Dept. is quick and on the ball. In and out fast. Parts is also helpful and knowledgeable. Get all your GM parts here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By Ion Leanco on 11/23/2017 at 1:11 AM. Helped by Dee.

We recently bought the car from Copeland Chevrolet and we are very happy with the service we got ! Dee was wonderful ! She explain everything very easy to undertsand and she answer all our questions. Everybody was very nice and worked together so we get the car as soon as posible. If you need a good car at great price, best customer service this is THE PLACE... Dont forget to ask about DEE!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

The Best of 6!

By Silverado15 on 11/14/2017 at 1:05 AM.

I'm on my 6th Silverado since 2011, and this dealership had the most knowledge of Chevy products! The staff was very friendly and really know how to treat customers. The new facility is state of the art and the pride in which the staff have for it shows. My salesman had a full understanding of the truck; it was as if he had just come from an intensive training or had actually made the truck himself! Great overall experience and I highly recommend Copeland Chevrolet! Robert Plante

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service with no pressure

By ESW on 10/22/2017 at 9:59 PM.

Robert Fuller has help us twice to find a car that fit our budget. He was courteous, proffessional and understanding and listened to our needs. The rest if the staff is is exactly the same. The new location is state if the art as well. We would defiantly recommend Copeland Chevrolet and make sure that they ask for Robert.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Used vehicle

By bbagtaz on 10/21/2017 at 12:47 AM.

Rob was awesome to deal with I usually don't like car salespeople but rob was great I would recommend rob to my friends for future purchases

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lease trade in

By Nascar on 10/19/2017 at 9:08 PM.

Very helpful and knowledgeable Easy to talk to Called after sales to make sure I was comfortable with any new features that weren't in my previous model

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honestly Rob get's an A+

By Richard on 10/19/2017 at 12:37 AM.

Rob, He’s my Heavy Metal Sales Pro. He does his homework, so you don’t have to waste any of your time. He put me in the most stunning 2017 Mosaic Black Malibu Sport with smoking black and chrome rims. Lovin it!!! The whole experience was great. I”LL BE BACK

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Sales Guy

By john6246 on 10/12/2017 at 4:30 PM.

I had the opportunity to work with Robert Fuller. He went out of his way to help me and even took the time to bring me my Truck all the way to New Bedford, Ma and took the time to go over the Vehicle and explain all the Technology. I would highly recomend Robert to anyone he wasn't one of the typical "Car Salesman" just a regular guy!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simple, Easy & Satisfied

By SilveradotoTahoe on 10/11/2017 at 1:44 PM.

Have purchased a number of vehicles from the Copeland Dealerships. Most recently had the opportunity to work with Robert who made the entire process simple and easy. He listened to what I wanted and delivered. Would highly recommend him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Robert was very pleasant and not pushy.

By Rizxi, donna1954 on 10/9/2017 at 9:00 PM.

He fully explained everything about the vehicle both before and after the sale. He is pleasant and has knowledge of the vehicles. I actually referred a friend to him and she bought a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rob was very professional and patient

By Dunbarkathy123 on 10/9/2017 at 6:12 PM.

We weren't the easiest sale and Rob handled everything perfectly he got us exactly what we wanted and needed he has the patience of a saint 😇 And also very helpful making sure computer in car was set up ty Rob !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Effortless and stress free

By kyliej730 on 9/26/2017 at 1:52 PM.

Rob made buying my first car a stress free experience. He helped me with everything, from staying in my price range to setting up everything my car needed before I left. Thank you Rob for helping me pick out the perfect first car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By patgmcacadia on 9/13/2017 at 5:07 PM. Helped by Ashley Kozlowsky.

That sums up my experience at Copeland Chevrolet. I first emailed with Ashley, who was great about following up and made sure the vehicle I was interested in was available. Then, while at the dealership, Rob did a great job by making me feel that I was at the right place. I live an hour away and Rob made sure that he could arrange things to meet with my schedule.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Experience

By librarylady52 on 9/2/2017 at 7:59 PM. Helped by Matthew Schiller.

My daughter and I could not be more thrilled with our 2018 Chevy Equinox — and the incredible service shown to us by the entire staff at Copeland Chevrolet in Brockton. A huge thank you to the General Manager, Jason for all of his assistance and our wonderful salesperson, Matt who answered all of our questions (even the 'silly' ones) and took his time with us. No one was pushy or tried to give us the big "salesperson sell"! And a big shout-out to the entire staff for their welcoming nature and kindness! It is a beautiful new facility on Pearl St. We most definitely recommend if you are in the market for a new car - go check out Copeland Chevy. They have some absolutely beautiful cars on the lot!! Plus, Billy Costa was there and did a TV ad!!!

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
2   Quality of Work

no wiggle room

By bryan m maker on 8/2/2017 at 11:31 PM. Helped by mario great guy, money guys not so much.

Went in to look at 2016 gmc pickup which was online for 42700.00, took it out nice looking truck and went back to talk price. I offered 38000 which I thought they would counter but I was shocked when they didn't come down not ONE dollar. I was willing to work with them if they offered me a counter offer but nothing. I will let people know their price is their with no wiggle room. I think they should mention that when they price a motor vehicle.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic experience

By DottieO on 8/1/2017 at 9:05 PM.

Rob was very kind, knowledgeable and patient. It was the first time in a long time I felt 100% comfortable buying a car. I had lots of questions and he answered them all very clearly. I am very happy with my purchase and I would recommend everyone come see Rob Fuller.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Rob made buying a car easy....

By Stacey L. on 7/28/2017 at 3:08 PM.

I spoke to Rob before I arrived to look at potential new cars. Rob had asked beforehand what I thought I might like and he had hand picked a few models for me before I ever arrived. Rob answered every question I had about each model I looked at without hesitation, my husband and I were very impressed with his extensive knowledge. We ended up purchasing a Chevy Equinox that day. Not once did I feel the typical "hard sell" you associates with car sales people. He was professional, knowledgeable and understanding of our tight time frame to be out of the dealership. I would HIGHLY recommend Rob Fuller at Copeland Chevrolet.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

follow up to my 11/3/16 post

By mbj on 3/23/2017 at 1:47 PM.

i'm disappointed that there was no follow up from management on my 11/3/16 post...positive reviews were followed up on by management....it is my experience that it is more beneficial to follow up on criticism if your goal is to improve the customer experience....i can only surmise that this deceitful advertising continues, and the financial benefits outweigh the negative publicity....ie: the # of customers that the dealership bait-and-switches outweighs the # of pissed off customers....pls. stay away and don't reward this type of behavior....

I would not recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond service

By Mikeb on 3/18/2017 at 9:22 PM.

I recently brought my truck in for routine maintenance, they serviced my truck quickly and answered questions I had regarding some features. Rich Grondell , The service manager, even had my truck washed for me. I would absolutely recommend this dealership to anyone.

I would recommend this dealer.