Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Customer Experience

By Cadillac2018 on 12/9/2018 at 9:57 PM. Helped by Tony Cartagena.

Very professional, helpful, excellent customer experience. I would recommend these guys without a doubt. Me Farreri, and Tony Cartagena went out of their way to work with me and make the deal happen. I drove out with exactly what I wanted . Thank you for working with me!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Scott Lynton

By Stan on 11/21/2018 at 2:31 PM.

Caring, integrity and honesty make him the best car salesmen I’ve ever met. His word is his bond. This is the second car I have purchased from him and have never been disappointed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

INTEGRITY RESPECT EXCEPTIONAL SALES SERVICE

By Pamela on 11/14/2018 at 10:43 AM. Helped by Bill Curran.

Casio was fantastic - pleasure to work with . Very knowledgeable & polite . An asset to the sales team !!! No pressures ! Not pushy ! Kirk - no gimmicks with pricing

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Impressive

By Amenar_5 on 11/14/2018 at 12:07 AM.

The minute I walked in I felt welcome and the people working there are very friendly and I would like to say that I love the way they treat their customers,I’m also very impressed on how they try to help you the best way they can and don’t give up. Over all I am very satisfied with this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

There're Great!!!!!

By Jewdah213 on 11/11/2018 at 9:09 PM.

My Experience was great. They made things very simple and easy not to mention the customer service was to die for. I bought a couple of cars in my time but this was by far the best Experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My best car-buying experince yet!

By Karly on 11/10/2018 at 5:59 PM.

Mark is a true professional. He worked with the team to get me the best deal possible. I brought the XT4 back the next day for more "lessons" on all the new technology. He was patient and very knowledgable. A great all-around experience at Sheehan Cadillac

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The best beautiful Dealer. Good sales, good people.

By Omy18 on 11/7/2018 at 7:06 PM.

I was attended by a Sales person Mark Ferrari. He was very helpful, intelligent and professional. Mark is amazing, he is a real professional Sale person. I will recommend to others this Dealer and and Mr. Ferrari. I love my car. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Was the most amazing experience we ever have .

By Crown2019 on 10/31/2018 at 10:57 PM.

Excellent services and very professional , friendly environment, we was very overwhelmed with the help us to purchase our new vehicle, they did a marvelous job .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

MANY THANKS

By VIVI on 10/24/2018 at 6:46 PM.

MY MANY THANKS TO MARK FERRARI FOR ALL HIS ASSISTANCE WITH MY SECOND CADILLAC PURCHASE. SO HELPFUL,SO INFORMATIVE SO WONDERFUL!!! HOPEFULLY WE WILL CONTINUE OUR GOOD RELATIONSHIP INTO THE THIRD OR FOURTH VEHICLE .

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Mark is the best!

By XT4NamedLayla on 10/19/2018 at 12:40 AM.

My car buying experience was proficient, professional, and Mark took great care of me with the purchase of my new XT4! I highly recommend this dealership as they understand the value of customer service. Thanks again Mark.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Service is worth the drive

By cary302 on 10/18/2018 at 11:39 PM.

I had been shopping for a fair deal on a used Yukon for a few weeks. I went to a few places in Miami and was dissatisfied with the attention and and the amount of money they were asking. I found the vehicle, I contacted Sheehan and their salesman Casio called me first thing the following morning. He gave me the carfax information and I drove up from Kendall that evening. I arrived and he had all the documents ready, my car detailed. I was out of the dealer in under 1 hour.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience

By My new truck on 10/18/2018 at 10:58 PM.

I must say mark was a great sales guy. Not pushy and works very hard to make it fantastic for you and your new car . From start to finish the complete team and mark i have to give 10 stars . Thanks again mark Already recomended people to the dealership

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Above and beyond

By tosh30 on 10/15/2018 at 12:36 PM.

I bought a used car from Casio at Sheehan. The car was in really good condition, but I knew I was buying a used car. Two days after the transaction, there was an issue with the car. I've never had a used car dealer assist with the issue, whether it was emotional support or otherwise. Casio was there with the communication (post-sale) and his sales manager, Kirk, helped Sheehan step up to the plate and hit it out of the park. Kudos to them for their commitment to customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AWESOME EXPIERIENCE

By wallball on 10/10/2018 at 2:51 AM. Helped by tony, mike kelly, moe.

Mark Ferrari is a true professional. Sheehan cadillac made my buying experience easy and painless. Mark bent over backwards to get the deal done. Highly recommend this dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What a great experience!

By Rick Lovell on 9/29/2018 at 11:36 PM.

I am so pleased to write this review of Sheehan Cadillac and especially Luis Nieves Santos. He is a consummate professional who made the usually arduous task of purchasing a vehicle a pleasure. Sheehan Cadillac has got one great salesman in Luis and I fully intend to recommend him to my friends (and anyone who is looking for a great car buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying at sheehan cadillac

By pcpc on 9/27/2018 at 5:05 PM.

I bought a 2018 cadillac xt5 from mark ferrari at sheehan cadillac. His customer service was excellent. I was able to buy a car without being pressured. He also took the time to explain the functions of the vehicle. I have walked away from other dealers in the past due to the aggressive sales. I highly recomand you give a sheehan cadillac a chance if you are in the market for a cadillac.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!

By Galuppo on 8/23/2018 at 2:19 PM. Helped by Bill Curran - Five Stars.

I met with Mark Ferrari, Kirk Rowden and Bill Curran. They all provided superior service and are highly recommended for anyone looking to buy a Cadillac. I give them Five stars and they are top class individuals.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing car buying experience all around

By MikeSchett1 on 8/5/2018 at 8:51 PM.

The only dealership I will ever need again. Great products at great prices and the right staff to accommodate and make each experience as good as it gets.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love this place

By Tonystarr on 8/5/2018 at 5:11 PM.

The customer service at this dealership is top notch they go above and beyond to help you get your dream car would definitely send everybody I know to this dealer Kirk and Luis are amazing ....

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service!

By Gonz,diana0105 on 8/5/2018 at 3:49 PM.

I am more than happy not only with my new car, but the great service i have received. I felt like home and very comfortable. You guys definitely rock and i will recomend Sheehan Cadillac to everyone because this is the place to go! Thank you!

I would recommend this dealer.