Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.0  

4   Overall Experience

Good Service

By hfbassily on 9/15/2019 at 11:57 PM.

This service center and their staff know exactly what is needed to be done. They did the work with no extra recommendations. Very efficent and trustworthy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Met 2 new Mazdas for 1st time! Fell in love! Both Red!

By NCMOUNTAINDAWG on 9/15/2019 at 8:59 PM. Helped by Sam in Financing, Beth Campbell in Customer Relations, Samantha Ault in Financing.

Truly an exceptional experience at this dealership. Thank you Cory Fairbanks Mazda for making the purchase of our two beautiful Mazdas such a pleasurable experience. Thank you Karlis Vice for treating my wife and I with dignity and respect. You are truly an exceptional sales person. Cory Fairbanks Mazda should be proud to have you representing them. Thank you Beth for taking the time to show us all the bells and whistles on our vehicles and how to work them. Above and beyond the Call of Duty!.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a positive experience.

By Zeppo T. Chaucer on 9/15/2019 at 5:40 PM. Helped by Jay and Ashley.

My service advisor Jay and Ashley in the Service Center ate always front and center to help me. Another really good experience. They always manage to be helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By BREANNA_HERBURT on 9/13/2019 at 5:50 PM. Helped by Jay.

These guys are great. They really take care of you and make sure you understand what's going on with your vehicle. Quick and prompt service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my new Mazda3

By Happymazdawife on 9/13/2019 at 12:56 AM. Helped by Samantha Ault Willy Moriera Mike Albrecht.

Love my new Mazda 3. It's amazing! I have wanted the 19 Mazda 3 since it came out. The redesign is unbelievable compared to my 17 Mazda 3. Thank you Samantha Ault Willy M and Mike Albrecht for making it happen!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2 new customers, 2 new cars....

By ncmountainchic on 9/13/2019 at 12:23 AM. Helped by Beth (customer relations), Sam (financing).

We are absolutely thrilled with CORY FAIRBANKS MAZDA...from beginning to end we were treated with kindness & respect. The entire process was a piece of cake.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another Great Job!!!!

By Faja on 9/12/2019 at 5:43 PM. Helped by Lloyd, my Mechanic.

I want to thank Brian and Lloyd for doing a great job in troubleshooting my AC problem, quickly, then performing the repairs in an outstanding manner. I have relied on them since 2006 and have always had the same great results.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and fast

By ASHLEEDINSMORE21 on 9/12/2019 at 5:33 PM.

We have been using this dealership for years and it’s gotten better has they have matured! Thank you for always putting the customer first and ensuring we are happy before we leave.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Noise under the car

By DUDS0511 on 9/12/2019 at 1:53 AM.

I took my car in for a noise I heard under my car when I was driving on the interstate. At first the service dept told me they couldn't find anything so I again told them it was driving in the interstate and he went back to look again. They looked under the splash guard and rocks fell out they emptied the rocks and problem solved. Every one was super friendly and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love this place

By EARLEENGIBBONS4 on 9/11/2019 at 6:30 PM. Helped by Dot know their name alway friendly.

Always have a great experience when I’m there. My kids do homework while we wait. Could have more than coffe and water to drink

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service!

By Tracy M on 9/8/2019 at 7:11 PM. Helped by Jiariel Hernandez.

Excellent customer service! Everyone was very courteous. I was kept informed of recommended repairs. Highly recommend! And I appreciated the hand wash car wash. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stress Free Car Buying Experience

By NC44RICHARD on 9/6/2019 at 5:38 PM. Helped by Willie Moreira, Zack Crotty.

Willie Moreira and Zack Crotty worked to provide us with a good car buying experience. Will definitely check with them the next time I am car shopping

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change and tire rotation excellence!

By MOONLIT20M on 9/6/2019 at 5:38 PM.

As always, your team provided the best customer service around! Thank you for always providing consistent, quality service! Corey Fairbanks is THE place to go for premium service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Karlis vice was amazing

By Kayla Carlson on 9/5/2019 at 2:38 PM. Helped by Daniel.

Karlis vice was very helpful and informative and helped me get into my dream car. He made sure to dumb down all the fancy talk so I could understand. He made buying a new car fun and enjoyable and super easy. Thank u so much karlis

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Maintenance

By COPPOLA1718 on 9/4/2019 at 5:54 PM.

Brian, waited on me quickly. He explained all services required. I gave him all my cory mazda coupons which he helped me select. Great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

a great service experience.

By Nanner on 9/4/2019 at 5:38 PM.

They are very friendly fast affordable. They explained everything to me and answered all my questions in a manner that I can understand I would definitely recommend someone else to do business there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice touch

By CHRIS.ARCE on 9/3/2019 at 6:24 PM.

Fantastic sales team Helpful dependable know the information pertaining to the vehicle. car buy in from easy a pleasurable experience. That's why I keep coming back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Complete suspension repairs

By amalgam2 on 9/3/2019 at 5:44 PM. Helped by Jay.

Jay took the time to work with me in diagnosing and addressing all my vehicles suspension issues. He was very helpful and patient and in the end, I feel like I have a brand new car. Thanks!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional

By Trailblazer on 9/1/2019 at 5:28 PM. Helped by Jay and Jose.

I took my other then Mazada to jave work done. Jay and Jose were complete professionals with the diagnosis and work. Those two are a great team!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My new 2019 CX5 Touring

By THESECRET on 8/29/2019 at 8:34 PM.

My visit to Cory Fairbanks was very good. I was first assigned Antonio, a rather new salesperson on the job. He eventually turned me over to K. Vice for more experience. I choose to lease rather than buy. I absolutely enjoy and love my new vehicle. Josh was so helpful too! Explaining Android App. and other interior features. I was so comfortable with them all. Sam in finance too, he knows his business, was knowledgeable and expedient with his part in obtaining my new vehicle. S how room was just that a SHOWROOM! visually clean and inviting. The wait area was pleasantly quiet, Good entertainment on large screen tv's, charging stations and well stocked with snacks and drinks for costumers choice. Was invited to help myself to whatever. Jan at front desk was also a very pleasant welcome. Thank you all for making my new car experience so very positive!!

I would recommend this dealer.