Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.7  
Service
1  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience!

By lela221 on 12/11/2017 at 9:21 PM. Helped by Dan Boardman, Brad in finance.

Dan Boardman was very knowledgeable, friendly, courteous, no high pressure. He gave us time alone to look at vehicle and discuss our decision. He was very professional, too. Brad in finance was very knowledgeable and efficient.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent vehicle purchase experiance!

By Tom H on 11/15/2017 at 11:42 AM. Helped by Bill, Brad, Tim.

Best dealership I have ever done business with. They worked hard to make this happen and did it in a professional manner. I would recommend Coulter to anyone looking to buy a vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

I will always buy from Coulter!

By Fletch on 11/9/2017 at 12:35 PM. Helped by Jay, Brad.

There was absolutely no hassle both times I have purchased a vehicle from Coulter Tempe, the deal was made quickly and very professionally. My salesman Jay was extremely the best I have dealt with in terms of providing Outstanding Customer Service he always had a smile and kind words. I researched the vehicles I was interested in before arriving at the dealership and I must say I was impressed with the comparison of my research and what the Dealer offered. To Jay (Salesman) and Brad (Finance Manager) thank you for a very pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant staff and knowledgeable about vehicle .

By Bpeterson on 10/31/2017 at 11:08 PM. Helped by Eric, Boyd and Brad Burnmeister in finance..

Very pleasant and knowledgeable sales staff. Brad in finance was excellent. Boyd and Eric in sales. Brad Burmeister in finance. Was quick and pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my ATS V Sedan !!!

By Jim Lamparski on 10/20/2017 at 10:54 PM. Helped by Nicole Fort, Ken Bowers, Derrick Irions, Brad Burmeister, John Spindt.

My wife and I had a great buying experience at the Coulter Cadillac Dealership in Tempe. Nicole Fort, the BDC Director, connected us with Ken Bowers and the Cadillac Sales Team to ensure we had a positive buying experience at Coulter. Ken Bowers and Derrick Irions were our sales consultants and did an outstanding job taking us through the sales process and delivering our 2018 ATS V Sedan. They had everything prepared for our new car delivery and walked us through the all the car's features. Brad Burmeister was our finance manager and made the purchase process easy to understand and efficient. John Spindt, the Cadillac Sales Manager also engaged to make sure everything went smoothly and that we were happy with our buying experience. We are repeat buyers at Coulter and by far the team at the Tempe dealership beats the competition in all categories, just a pleasant buying experience!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic in every way.

By JeffS on 10/20/2017 at 4:25 PM. Helped by David.

David my sales professional was vert knowledgeable, friendly, and listened to my wants and needs. My payment terms and vehicle requested were met in every way. No hassles, no pushy sales techniques and most importantly no games. I got exactly what I wanted and I would highly recommend this dealership to others. This is my first review of any dealer and I purchase a great deal of cars which is why I say that there is not a better that I have personally dealt with. Visit Coulter Tempe, you will not be disappointed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cadillac XT5 Love Love Love it!

By DeAnne H on 10/10/2017 at 5:08 PM. Helped by Derrick, Morris and Randy & Brad.

I was pleased with emailing Morris about my needs & getting the lowest price for my Cadillac XT5. I had been to other Cadillac dealers but the price was not negotiable. I visited the Coulter Cadillac dealership in Tempe on a Sunday & was immediately welcomed by Derrick who informed me Morris was off for the day. (A Cowboys fan) I said I wouldn't hold that against him LOL! Derrick had 2 options for me 1 had sold right away. He found one with higher miles a luxury addition. Randy helped get my price to exactly what I wanted. Coming in the next day I met Morris & Brad finalized my paperwork! I love my XT5 the entire crew there is amazing - highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By wdm1 on 10/3/2017 at 12:57 PM. Helped by John Skoko.

Great company, and people. I have enjoyed working with John Skoko for many years. He helped in getting me into my first Denali, in 2003. Since then, a 2007 Escalade, 2014 XTS, and now, a 2017 CT6. Love the car, and especially enjoy the friendly and professional ways of John.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Truly Professional Sales

By Shermtk on 10/4/2017 at 4:29 AM. Helped by Isaiah "Sunday" Etukeren, John Spindt, Brian Peck.

This is the second time we have purchased a car from Coulter Tempe, from one of the most professional sales person, "Sunday". I should know, I have been in sales myself for over 28 years, and he is a true Gentleman, knowledgeable, and only concerned in meeting our needs. Over the past two years, everytime we have been in for service, he has called us by name and introduced us to his new and previous clients when we have been in the dealership for Coutler's outstanding service department. It is clear to me why Sunday continues to bring success to the dealership, because Coulter continues to allow Sunday to put the needs of his clientele in front of the needs of the dealership. A formula that continues to bring both dealership and Sunday success. Bravo, and thank you Sunday for all you do!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Place, Great people, Great vehicle, cant ask for more!

By Greg Adamson on 10/3/2017 at 3:55 PM. Helped by Don Fiala, Nick Hill.

Had spent quite a bit of time trying to decide on my next ride - drove a Navigator for years but had been impressed with the looks of the new Denali - did my homework and then stopped by Coulter and met Don Fiala, and eventually Nick Hill, and found that special ride and a great price - the car is wonderful, the experience was too - thanks guys for welcoming me into the Coulter family - hopefully it will be a long and wonderful relationship. Greg Adamson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Every mans dream truck

By Shortythebarber on 9/2/2017 at 12:42 PM. Helped by Trinity.

I've got to admit, Coulter treats you like family. This is my second visit and purchase with them. The customer service is outstanding. I purchased a 2017 GMC 2500HD Denali Diesel Truck. I'm sure when the sales guy seen what I chose, fell out of his chair lol. But I had a QX80 I was trading in. The trade in value they offered was deff a fair value. No doubt in my mind! Coulter gave the best easy fast selling experience. Not to mention Trinity was a heck of a sales woman. She was friendly, motivating, and down to earth. The finance guy that did all the paperwork rocked. Never once pushed anything on me I didn't want. Deff Recomend Coulter GMC and Trinity as your sales girl.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

First class dealership.

By Dougndee on 8/24/2017 at 1:38 PM. Helped by Tim.

This was my fourth purchase from Coulter. They go out of their way to make the experience go as smooth as possible. My experience in the past with the service department was first rate. I will be back again for my fifth deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!!

By Mahud on 8/1/2017 at 5:46 PM. Helped by Randy & Brad.

We are traveling in our Motorhome. We wanted to buy a new car so we have been stopping at dealerships to test drive cars during our travels. We made our selection finally after seeing every SUV on the market . We selected a new GMC Acadia Limited. I saw one on line from Coulter and called them, from the very first moment my experience was great, but just got better when dealing with Luis Gutierrez, he was extremely helpful and responsive throughout the entire sale, as was every one else that we dealt with at Coulter Tempe. We bought it from the details & pictures on the web site, they even gave me a very fair price on my trade in, sight unseen and the whole deal was put together over the phone and FedEx. We pick it up when we get home in Aug!! I would highly recommend this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice Truck!

By Dodge F on 7/30/2017 at 6:08 PM. Helped by Bill Morehouse.

Been doing my research on a new or used work truck. Found the best value with my new GMC. Had everything I needed, plus a little more. The purchase process was easy and my sales person, Bill Morehouse was excellent to work with. Highly recommend Coulter Tempe (nice environment) and Bill (knowledgeable, helpful & friendly) for anyone in th e market for a vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Phil on 7/29/2017 at 3:33 AM. Helped by Chris Delara, Alan Harwell, & Brian Peck.

I found the vehicle I wanted online with internet pricing. I also set an appointment online to see the car. Chris Delara met me the first day and showed me the vehicles I was interested in. I told them I needed to show the vehicle to my wife before I committed. Chris exerted no pressure to make a decision that day and told me to come back when I was ready. While re-looking at their inventory I found another vehicle that matched everything I was looking for including color and interior. Chris was off the next day but he arranged for me to meet with Alan Harwell. Alan had the vehicle I wanted ready for me to look at and test drive. I committed to a deal with pickup the next day. Chris finished the transaction and demonstrated all the bells & whistles to me. Brian Peck was also great in the finance department. I can't be happier with the vehicle and the whole experience. Would buy from them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Yukon 2016

By scojohn on 6/6/2017 at 6:58 PM. Helped by Ken Bowers.

Couldn't ask for better service from Ken and the Coulter Dealership. Took care of everything we asked for and delivered a great vehicle at a reasonable price.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Very Nice Experience

By caddylover on 6/24/2017 at 3:26 PM. Helped by Dan Boardman and Brad Burmeister.

Bought a new CTS on June 16th and the experience was great. Working with Dan Boardman was wonderful. He took the time to go over the car's options and made sure he covered everything. I have to admit I dislike car buying but Dan made it extremely easy. Brad Burmeister is a hoot. Great sense of humor and made the financial paperwork a breeze. Both very nice people to deal with so I would suggest you ask for them. Coulter in Tempe is where my husband purchased his GMC truck, we came back and were not disappointed. I wanted to go to a dealership close to home, it is an added bonus that they are wonderful to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best vehicle buying experience ever!

By Best experience ever! on 6/16/2017 at 3:02 PM. Helped by Dan Boardman and Brad Burmeister.

I want to share with anyone buying a new or used vehicle to please consider COULTER TEMPE. Every person working at the dealership is courteous, helpful and go out of their way to make your experience, the best possible. I especially want to mention Dan Boardman in sales and Brad in Finance with the purchase of our third Cadillac. These guys know what they are doing and deserve the recognition and title of being outstanding. My only hope is this dealership and these men don't go away before I am ready to purchase another Cadillac. Sincerely, Roger and Shirley Johnson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 XT5 Cadillac Purchase Process

By Linda and Don on 6/14/2017 at 1:00 PM. Helped by Nathan Smith, Brian Peck.

Our salesperson, Nathan Smith, made the entire process of choosing and purchasing our new XT5 as pleasant as possible with a no pressure attitude. Nathan knew how to balance sales, personality and focus without any negatives. We are seniors and being paired with Nathan who patiently explained many of the technology and safety features made our buying experience more comfortable and stress free. The rest of the Coulter team were awesome as well!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Rating

By BillsFourBills123 on 5/29/2017 at 3:41 AM. Helped by Bill Moorehouse.

The best service I have ever received anywhere from anyone. I could not be any happier with the service it was excellent! THANK YOU COULTER FOR MY GMC CANYON!!! I LOVE IT!!!

I would recommend this dealer.