Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Experience

By lynne123 on 8/23/2019 at 6:19 PM.

Scott Peters was very helpful in finding the cars that we wanted to test drive. He didn't come on too strong or try to pressure us into something that we didn't want. This made our visit to Country Hyundai a great experience. Jason Vautour, Amber Brainerd and Chris Schultz all made our purchase go very smoothly. They explained the financing and a lot of the electronics of the new car. Everyone made us feel welcomed and extended their services for the future, if needed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Absolutely amazing

By Lil deb on 8/8/2019 at 5:05 PM. Helped by Jason wright.

I have always gone here to purchase a car. I will not go elsewhere. They treat you like family will help you get what you want at price you can afford. Its hassle free and quick love them. Jason and Scott emailed me right away with what I was looking for which was awesome.when I went in to dealership Jason greeted me and Tim brought me on test drive came back met Scott got approved for car I was in a hurry had to go to work they said I could just come back went back 2 days later again best welcome when you walk in. Finished up with all paperwirk. I met Amber which helps with all your needs of how to operate car didn't have time again but going back to learn about my car. Amber called day after my purchase see how things were. She is a sweetheart. Like I said AWESOME DEALERSHIP!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Camille88 on 8/3/2019 at 3:26 PM.

From the phone call, to driving away with my new car, it was euphoric and wonderful! Scott Peters was amazing, helpful, understanding, patient and kind! Mike Paquette worked his magic, made the process so easy and without any of the usual stresses! Chris Schultz was incredible to work with, explaining each step as we went along, understanding perfectly what I wanted/needed throughout this process! These men define the term "dream team"!!!! They are an asset to the car buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Mustang123! on 7/31/2019 at 10:27 PM.

Corey Steer was so helpful when we went car shopping. He knew we wanted something a little different. He showed us the mustang gt and we were in love! Great car salesman, funny and straight forward.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

elantra

By Elantraguy321 on 7/31/2019 at 2:54 AM.

I went to nono to see if i could find a deal on a new car ,I met Bill at the front door Very helpful and sold me after the test drive.great place to buy car

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

A seamless pleasant transaction!

By drneutrino on 7/31/2019 at 12:53 AM.

During my purchase I spoke and dealt with 4 major people and was introduced to a few others. At every turn they made me feel like a person and listened to my concerns. Their follow-up was remarkable and I'd highly recommend buying a car from them.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

A pleasant experience!

By Cmcocchia on 7/30/2019 at 5:56 PM.

Scott at Country Hyundai made my experience of purchasing a new vehicle feel easy and comfortable. When my 12 year old Hyundai Sonata suddenly died on vacation and was towed to Country Hyundai, I wasn’t planning on purchasing a new vehicle. However working with Scott, I felt I was in good hands and he turned a stressful situation into a happy one. Scott never made me feel rushed or pressured and worked with me to get me into a good car at a great deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Experience

By kmkrenzer on 7/30/2019 at 1:24 AM.

So grateful to have had the opportunity to work with the team at Country Hyundai. They helped get me exactly what I was looking for and not only made the experience easy, but a pleasure as well! Scott was very knowledgable of the vehicle's features and benefits and did a great job walking me through the process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very personable people, great place to get your next car

By acfried on 7/30/2019 at 1:06 AM.

I found the dealership via TrueCar, and when my truecar rep Jason introduced me to Michael Hoctor, things went perfectly well. Michael understood my needs, was courteous, helpful and respectful. I had my car the next day and I am very happy. Christopher kindly took me step by step through the financials, and answered all my questions. Thank you all!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!

By jsalc23 on 7/30/2019 at 12:51 AM.

Tim Kent and Amber Brainerd did a great job assisting me with my purchase of a brand new Hyundai Kona. Tim was understanding and friendly. I felt like I was speaking with a friend more than a sales person. Amber went over all of the features of the new car and made someone like me thats not so advanced with technology understand everything. Overall a great experience and I will be back to service my vehicle when needed!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By Sally1945 on 7/26/2019 at 8:23 PM.

Our contact people were Scott Peters, Jason Vautour and Amber Brainerd. Theses people were truly remarkable. They answered all our questions. They made us feel like family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By asea85 on 7/25/2019 at 6:59 PM.

I was in the market for a used car under $10,000, and ended up with a beautiful like-new 2017 Ford Focus with 10k miles for not much more than that. They were sympathetic to my financial situation, and somehow found a financing plan that worked for me without having to come up with a co-signer. Everyone was transparent with what the whole process entailed, and made everything as easy as possible for me. Even if I had not ended up with the car I did, I would have pursued purchasing another from this dealer, since they were so friendly and easy to work with. I'll definitely be coming back here to get Lil' Blue serviced, hopefully for many more years!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They Sold Me The PERFECT Car!

By jrogo on 7/24/2019 at 2:46 AM.

Everyone at the dealership was super friendly and inviting from the start. I requested a test drive of a used Hyundai Elantra online and Jason called me within minutes to confirm. I came and and test drove the car with Corey, and didn’t fall in love with the car so he let me test drive a new 2019 Hyundai Elantra SE and i fell in love! From there Chris in the financing department helped me with all the paperwork and Amber helped me set up all the cool new features such as the bluetooth and everything. My mom bought her new car here and I’ll DEFINITELY keep coming back for service and when it’s time to trade this car in!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service, always

By Kathy Parker 66 on 7/23/2019 at 4:26 PM.

60,000 check-up went smoothly, more than I expected, but problems found and fixed. Thank you Jared Mahoney for all your help. Kathy Parker.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

An Amazing Exprience

By MariaD on 7/21/2019 at 3:52 AM.

Thank you Scott Peters and Country Hyundai. This is my second purchase from Country Hyundai. I worked with Scott previously, when I purchased my first Hyundai Tucson. He was very easy to work with so when my daughter decided to purchase a new car, we took the drive from Springfield MA to Country Hyundai in Northampton MA to find Scott. We spent a few hours talking about what we were both looking for and test driving our soon to be vehicles. Needless to say, my daughter and I both left with great deals and purchasing two new vehicles. Scott and his team; Frank Marvici, and Christopher Shultz, worked with us to where we were comfortable with our decisions. Amber Brainerd to the time and the patience to explain the features of my 2019 Hyundai Tucson to me. Thank you all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Scott is so great!

By Lakisha19 on 7/20/2019 at 1:11 AM.

I've known Scott Peter's since 2014. My Mom bought her first Hyundai from him. Scott worked so hard and called me nonstop to try and get me to upgrade my Hyundai but I wasn't ready at the time. Fast forward to 2wks ago, my 2005 Hyundai Santa Fe had run its course and the only person I wanted to buy a car from was Scott. He is great, so personalable, and really works with you and for you. I've bought cars from more local dealerships in Springfield and they do not measure up to Country Hyundai. Frank and Chris are also wonderful! They're all so good that my Mom also upgraded her 2015 Tucson to the 2019 Tucson!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great car buying experience

By DChampagne on 6/29/2019 at 2:24 AM.

I purchased a 2014 Santa Fe, just what I was looking for. I usually hate the car buying experience, but Country Hyundai made it a great experience. Tim and Frank were very pleasant and Amber goes above and beyond for her customers!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love My New Car!

By anbail01 on 7/3/2019 at 11:06 PM.

I came in to possibly get my car serviced and walked out with a brand new 2019 Hyundai Sonata! I love it! The process was so pleasant! Corey Steer, Amber Brainerd, Christopher Schultz and the rest of the staff made my car buying experience excellent!

I would recommend this dealer.

Overall Rating

4.3  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Used car buying experience

By MHC on 7/3/2019 at 5:19 PM.

After going to several dealership in the area I purchased a car from Country Hyundai. The service was great. Everyone was friendly and the price was right

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Notch

By Ukjdsm04 on 6/30/2019 at 5:10 PM.

The absolute best, hasske free car deal I have ever made. Not only was Natasha knowledgeable and professional but she has personality plus!! Throughout the whole experience I felt like I was dealing with a friend rather than a car salesman. I've always hated car shopping because of the pushiness and hassles I've encountered in the past. Natasha made the experience actually enjoyable!! I'll never go anywhere else to purchase a vehicle!! Although Natasha works primarily in the Hyundai dealership I was looking for a Nissan she had no problem taking me to their partner store country Nissan where I bought the most beautiful Pathfinder that I couldn't be happier with!!

I would recommend this dealer.