Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.7  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By 01060 dam on 11/18/2017 at 5:06 PM.

Employees are knowledgeable, polite and have a sense of humor.. appreciate all of these qualities. I can highly recommend this dealership for both sales and service,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A perfect auto purchase experience!

By Katch52 on 11/17/2017 at 5:30 PM.

Scott and Shinny were great to work with. Scott got the deal done with a 98% match in 2 days! He was very knowledgable about every aspect of the transaction. Shinny spent a lot of time with me in the new vehicle, making sure i knew all of the details. Even the gentleman who did all of the paperwork was low pressure but thorough making sure i understood all of the options available.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good service

By Jr on 11/9/2017 at 1:39 PM.

No appointment. Fixed leak. Fast service. I was out in about 15 minutes and Tom. Was very pleasant and helpful..I will be back again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bill McKee

By mckeeb513 on 11/2/2017 at 4:34 PM.

Luis and Jason were great. Luis was very easy to talk to and not pushy and it was a pleasure to buy with him. Jason made sure I got the $40 gift card for the rest drive which I would not have even known about

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Never thought of driving a Hyundai let alone buying one!

By Jo Ella Stovall Tarbutton-Springfield on 11/2/2017 at 12:58 AM.

Never thought of driving a Hyundai let alone buying one! Now, I'm forever customer! Thanks to Chris and Jason for all their support and hard work!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

fixed what another dealer screwed up

By bigbob50 on 10/27/2017 at 12:30 PM.

my original dealer made a major error in servicing my car. it destroyed my engine and countrytook in my car and fixed the engine all under warrentee and gave me a new car as a loaner for the entire time to fix the engine. country is honest and does a great job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chris was amzingly easy to work with!

By SLSBrentt on 10/25/2017 at 10:14 PM.

i bought my new Hyundai from Chris and he was so incredibly easy to work with and kind! i was nervous walking in and he worked with me right away and i never felt pressured! i will definitely be recommending him to my friends that are in the market!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

For Sales Consultant

By patti on 10/16/2017 at 5:34 PM.

Christopher Schultz is one of the best salesman I have ever dealt with. He was honest, knowledgeable and professional. He is a true asset to your company. I will be referring him to all my friends. He was a pleasure to deal with and a true asset to the profession.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hassle Free

By msluze on 10/15/2017 at 4:22 PM.

The entire staff was professional, and made the entire process hassle free. Purchasing a vehicle can sometimes be so frustrating, and is mostly due to the way the sales person, and the finance officers process your sale. This was not the case with Jason, Christopher, and Luis. Luis was excellent, and went out of his way so that my vehicle was ready for delivery as promised.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Job

By ldelisi on 10/12/2017 at 4:44 PM.

Had been to another dealership before and was very unhappy with treatment there so went to Country. The treatment there was excellent and would highly recommend them and will continue to go back as needed for purchase/service.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Scott Peters, salesman

By donjan67 on 10/11/2017 at 4:30 PM.

Excellent employee. Professional and a true listener. Delivered us just what we wanted in a vehicle and always made us feel welcome and appreciated. Mile is also a big asset to your company explaining and answering questions we had. Thanks Scott and Mike for the great service. You have become like family🤗🤗

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Excellent service....thank you to everyone!

By Sue Fitz on 10/10/2017 at 3:50 PM.

Scott is an excellent salesperson. Very helpful to us. Couldn't have asked for a better dealer. I think what would be helpful, because we are not local to the area, we were not aware that the inspection station is at the Nissan Dealer connected to Country is located in Hadley. We discovered this on the following Saturday when we went to get the car inspected. But, overall, no big deal. Thanks so much for servicing our needs. Everyone is very friendly and ready to help in answering our questions!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Incredible

By Jimmyb1246 on 10/10/2017 at 10:11 AM.

The people were so kind to me when I walked in the door, it was my first time leasing ever so they walked me through it very slowly to make sure I understood every detail. I would recommend coming here if you love amazing customer service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great first experience

By Samurai guy on 10/4/2017 at 1:07 PM.

Everyone was very polite and answered all my questions. They where also willing to stay a lil late to get all paperwork completed the same day so I didn't have to drive back up from Windsor locks Connecticut

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very laid back, easy to ask questions and comfortable

By Skyy143 on 10/2/2017 at 11:47 AM.

Scott was very helpful, he was not pushy into selling, he gave plenty of space and good information when asked. I would definitely recommend anyone to go to him for car shopping or advice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!!!

By David B. on 9/30/2017 at 11:09 PM.

I purchased a car from Country Hyundai From Luis. He was easy going and never made me feel pressured to buy throughout the entire process. I’d recommend him and this dealership to anyone. By far my best car buying experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Impressed!

By Countrylove123 on 9/28/2017 at 9:57 PM.

I was very pleased with the friendly and knowledgeable sales person, Roger. Buying a new car is nerve racking, but he and the team at Hyundai got me on the road in my new Elantra. So happy!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Experience!

By griffingilbert6 on 9/28/2017 at 4:37 PM.

Fantastic experience working with Jason Vautour. He made the online purchase a complete joy. He listened to my needs and desires and delivered everything we agreed to. He is a fantastic salesman and a great representative of the Hyundai Corporation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience!

By justmare12345 on 9/18/2017 at 4:17 PM.

The entire time I was working with Country Hyundai to purchase a new car was wonderful, beginning to end! Each and every person I spoke with was kind, listened to my needs and met them. They all went out of their way to make sure this purchase was relaxed and comfortable, answering all my questions, hearing my needs and addressing any issues. I will always purchase my vehicles from Country Hyundai, and I recommend that you do too!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always easy, nice employees

By Sonatagirl on 9/16/2017 at 12:40 PM.

Made appointment online for my service needs and a shuttle to work while my car was in the shop. It's nice that they always have availability around my work schedule. I arrived, they greeted me at the door, and the shuttle driver had us on the road within 5 minutes. My salesman who I bought the car from also checked in with me! When my car was ready, as promised, by my lunch break, the shuttle picked me up and my car had a complimentary "bath" too. Tom has great attention to detail, and I love coming here!

I would recommend this dealer.