Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
2.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Good experience

By JamesQuaglietta on 4/6/2018 at 3:43 PM. Helped by Jorge,manager and David Lapp, salesman.

Me and my son had a good buying experience at this dealership. My son went onto the internet and found a used certified 2015 Hyundai, fully loaded. He called the internet manager, Jorge and set an appointment. We went down to the dealership and were referred to salesman David Lapp. We went for a test ride. Then my son negotiated the deal. Jorge and David did a great job in making the deal work. David showed me the main features of the car. I am a senior citizen so some of the technological features escape me. David has been wonderful in continuing to help explain the features of the car. Kudos to Jorge, David, and my son. My son may buy a car from David, and I will certainly buy my future cars from David.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience
1   Price
1   Quality of Work

Bait and Switch

By David M on 3/22/2018 at 4:12 PM. Helped by Sales Manager - don't remember his name since we walked out after the bullcrap.

Completely wasted our time and evening. We had discussed a specific car with a specific trade in for a specific price and when we went in, test drove the vehicle, and were ready to sign, they told us they couldn't get anywhere near the price we were talking about earlier and that it would be somewhere around $70 more per month. When I explained to the manager that I didn't appreciate them wasting our time he didn't see how he had wasted it. We were completely up front about what we had to trade in, what we wanted, and what we were willing to pay... Of course Hyundai Tampa had to live up to the stereotype of shady car salesman.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING car dealership and OUTSTANDING team!

By Cynthya on 3/15/2018 at 2:37 PM. Helped by Kamal.

Everybody at this dealership was extremely helpful and polite. Thank you to kamal for all of your help!! I will be back. Thank you so much

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchase of 2017 Hyndai

By bilita on 12/26/2017 at 5:15 PM. Helped by Kaitlin Heine.

The only negative aspect of my encounter with the purchase of my new Hyndai is the amount of time It took to negotiate the transaction. I arrived at the location around 1 p. m. and did not leave until after 7 p.m. Other than that my experience was totally satisfactory.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New purchase

By LONIMETZ on 12/25/2017 at 5:16 PM. Helped by David Esau.

Excellent service. Pleased with my purchase. This was my second purchase with Courtesy Hyundai. Always customer satisfaction is a top priority here. Thank you for your assistance David- Love the new Tucson!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Service

By iamantk on 12/25/2017 at 5:15 PM. Helped by David Lapp.

I was in the market to replace an aging vehicle and found nothing but exceptional service and pricing and drove home in a wonderful new Elantra

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Salesperson

By tomcottrell42 on 12/24/2017 at 5:19 PM. Helped by Kaitlin Heine.

Working with Kaitlin was a pleasure. She is so patient (and believe me, it could not have been easy for her). I drove two different models and asked tons of questions. Kaitlin is very knowledgeable which helped me decide what to purchase. We had an appointment at another dealership and ended up canceling it. There was no reason to look any further. I had no intention of actually buying a car that day and especially not a red one.... I drove off the lot with a RED Elantra Limited. All thanks to Kaitlin.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

good service

By hnyung on 12/16/2017 at 5:25 PM. Helped by Al.

Thanks to my sales person Al he was great I love my car and I am looking to come back when I am ready for new car

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Sales dept

By knewman7331 on 12/15/2017 at 5:24 PM.

I had a wonderful experience with Nauman. I told him what I wanted what I needed and the price I could work with and he found it for me very happy here

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you

By susansmithhull on 12/15/2017 at 5:15 PM. Helped by Ron Lively and the finance guy, I can’t remember his name.

A nice sales experience and all the people we worked with were very friendly and helpful. I am refinancing my car as I found a much better interest rate,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We highly recommend Courtesy Hyundai for all of your car needs.

By deeroo_mel on 12/14/2017 at 5:31 PM.

Charles exceeded our expectations. If you need a car, request Charles. We were very clear in our needs and he stayed inside of our parameters. We were always comfortable.

I would recommend this dealer.

Overall Rating

3.0  

4   Customer Service
4   Friendliness
2   Overall Experience
4   Price
1   Quality of Work

Poor experience

By nicolealtimari on 12/14/2017 at 5:24 PM.

The car we purchased had dents and was not in new condition. Very disappointed and inconvenienced in attempt to have my vehicle restored to new condition.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Got it done

By RJJ on 12/13/2017 at 5:05 PM. Helped by Jeremias Torres.

I came to Courtesy Huyndai with the specific car I wanted already in mind. The sale was straight forward, and they worked with me to get me in the car that day. I had come to Tampa from another part of the state, and Jeremias and Momenul were very helpful in getting all the paperwork completed remotely so I didn't have to make another trip to Tampa just to sign more papers. I love my new used car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Santa fe

By szkhltm109r on 12/9/2017 at 5:25 PM.

They did a great job! I like to buy all my cars here and will continue to do the same. Thank you for helping me get my new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service

By pjpatel1012 on 12/9/2017 at 5:23 PM.

Dealership was fast in getting myself and the car out the door, giving me a good price and a pleasant experience. Nauman was very kind with myself and my parents and helped us through the entire process, every step of the way.

I would recommend this dealer.

Overall Rating

3.2  

3   Customer Service
3   Friendliness
4   Overall Experience
3   Price
3   Quality of Work

2018 Santa Fe Sport

By hilaman29 on 12/9/2017 at 5:22 PM. Helped by yes others.

Because Courtesy Hyundai does not have adequate office supplies, we have a 12 page protection plan agreement with 9 pages that cannot be read, because the printer did not have ink.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

dealership review

By parthasjuly on 12/9/2017 at 5:16 PM. Helped by freddy ramirez(sales), mominul(fin.mgr).

very good,professional,courteous staff at the dealership. They helped in selection of the vehicle, met my price expectation and finished the whole process on time. I will recommend this delership to my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Elanta purchae

By daminit2002 on 12/8/2017 at 5:37 PM. Helped by David Lapp.

I had pleasant experience at Courtesy Hyundai purchasing 2018 Elanta. There was no sales pressure and working with Mr. David Lapp was pleasant experience. He explained very well new features of 2018 Elanta and Hyundai 100,000 mile warranty.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service, professional.

By crossfir32500 on 12/7/2017 at 5:45 PM. Helped by Ron lively.

Overall great experience. We were responded to quickly and professionally. Ron helped us get the exact car we wanted, at the exact price. I would recommend this dealership to my family and friends. I love my new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Purchase

By mfkeller10 on 12/7/2017 at 5:35 PM. Helped by Dave Lapp.

I had a very pleasant experience in buying my new 2018 Santa Fe. I was treated with respect and given a fair price with minimal negotiating,I was also given a fair trade-in price on my other vechicle

I would recommend this dealer.