Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
5  
Overall Experience
4.6  
Price
5  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Visit &Purchase of a Honda Accord

By B.Jane Ellison on 7/24/2019 at 8:39 PM. Helped by Anthony (Tony) Machia.

My first experience buying a new car (Accord) with Honda of Milford (previously Courtney Honda) was wonderful and effortless. My salesperson Anthony (Tony) Machia was amazing! He is a hard worker who is professional, knowledgeable, accommodating, honest, detail-oriented, and caring! Mr. Machia was willing/easy to work with my needs/wants. He gave great service and attention to me, which for me being a woman who had her daughter with her, was priceless and truly amazing! When we walked into the dealership, other salespersons did not approach us but Mr. Machia got up from his desk to ask if he could help! This is my first new car and first time at Honda of Milford. I absolutely love to drive my 2019 Honda Accord and it is so pretty to look at in the driveway. My wonderful experience at Honda of Milford with Mr. Machia will have me coming back again for another car when that comes as well as referring my friends, family and neighbors. Thank you Tony for making my 1st visit and 1st new car experience less stressful and a pure pleasure/joy! It was a pleasure working with you. I look forward to working with you in the future, as well as having my car serviced with your dealership ( the gentleman in the back service area were very knowledgeable and courteous. Tyrone was helpful to my daughter the next day with questions about caring for the exterior of the car! Keep up the good work to all the staff - see you soon! B. Jane Ellison

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience at Courtney honda.

By Chrisa222 on 5/10/2019 at 7:07 PM.

I leased my 2018 Accord at Courtney Honda. It was a great experience. I knew exactly what I wanted, and did research and knew what I wanted to pay. My VW was not up for lease for 6 months but I wanted to replace it early. I contacted a few dealers. Some didn’t return my calls, some refused to help with the VW....except for Steven Courtney from Courtney Honda. He gave me a great price over the phone and gave me a check to pay off VW. Couldn’t have asked for better service. If I decide to lease another Honda I’ll go back there!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Third Lease

By AnnaMastro on 4/22/2019 at 6:33 PM.

This is now my third Honda lease specifically through Courtney Honda. I just got into a 2019 Honda Pilot having previously leased two CRVs. I love the Pilot and found this dealership so easy to work with -- excellent service and attention to detail. My sales rep for all three cars was Mr. Jay Vining. I've returned to him time and again because he values his clients and it shows in the care and attention given. Milton Jones in finance handled all the lease details and had me in and out in no time. Excellent service all around!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Never will do business with Courtney Honda again

By Terribly Dissatisfied on 2/7/2019 at 5:03 PM. Helped by Joe Riccio.

I have always been a Honda girl. I have always dealt with Curtis Ryan in Shelton and they were fantastic. Well last year I found a CRV that I wanted and only Courtney Honda had it. In spite of the negative things I've heard about them, I decided to give them a try. My salesmen Aaron was great. Within just a couple of months I started having trouble with my Pandora connection. On 9/13/18 I bought the car in to Joe Riccio. He fooled around with it, saw how it would connect and disconnect and said he would speak with the District Manager. I did not receive a call back. I phoned 9/20, 10/5, 11/6, no response. I called and spoke Aaron on 11/20 and he said he would speak with Joe. I left messages for Aaron on 11/28, no response. I called on 12/13 and spoke with Aaron, he will speak with Joe. Finally on 1/11/19 I decided to speak with Mr. Steven Courtney. He assured me he would speak with Joe and someone would call be back. Do you believe I STILL have not heard back from anyone????? How unprofessional is this service. I'm thinking of now going directly to Honda. I have never had such poor service.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service,

By Anas1964 on 9/19/2018 at 3:46 PM.

I’m always happy when l bring my car there at Courtney Honda. I trust them,. Great service .And fair price. Bob ,, thank you for being a gentleman to us. :) Guys, Thumps up! keep it up!! Ana Cotto.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service, good availability to help the customer.

By cnm2018 on 6/13/2018 at 11:22 AM.

Great customer service, excellent environment; Make sure client feels comfortable while waiting for car service. Not complaints, Good communication, Great car service. Show concern for the client's needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great service!

By icbunting on 2/24/2018 at 5:05 PM.

This is the only place I’ll take my Honda. They do a wonderful job here. I am always confident that I am getting the best treatment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Comfortable and complete experience

By JPTaz on 10/6/2017 at 10:48 PM.

Some of the characteristics that helped me decide to do business with Courtney Honda are as follows: the family, relaxed, and low key atmosphere. In addition, Jay is patient, well informed about the vehicle, and provided a test drive that was both a comfortable and complete experience. I checked out another Honda dealership closer to my home. It was impersonal and high pressure. In addition, a test drive at another vehicle brand was quite unsatisfactory. I would certainly recommend Jay and Courtney Honda to my friends and plan to return if and when I wish to purchase my next vehicle n

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure,hassle free

By Cry carol on 10/1/2017 at 1:53 PM. Helped by Markus miller.

We were extremely pleased with our salesperson Jay and the entire dealership and staff. We found Jay to be the exact opposite of the typical stereotype salesperson. It was a pleasant surprise He personally made our experience stress free , hassle free and we would not hesitate to refer him or buy a vehicle from them again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Positive experience

By Vicki-lee Acker on 8/26/2017 at 10:33 AM. Helped by Markus Miller.

We had such a positive experience. Salesman, Jay Vining, and Markus Miller were a pleasure to work with. We would highly recommend to our friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By CRV123 on 6/29/2017 at 1:16 AM. Helped by Markus Miller.

From the moment I entered the showroom until the moment I picked up my car, Jay was top notch! He treated me kindly and didn't rush me to make a decision. Markus Miller was also very helpful explaining my finance options. Thank you both!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brilliant from start to finish!

By Tracypav on 6/9/2017 at 1:34 AM.

Jay was phenomenal from the first time I went there. The thing I most liked about him was that he didn't pressure me or badger me into making a quick decision. I came and went several times before deciding on my vehicle. Jay got me a great deal on my car and I honestly felt that he did his best to get that deal for me. He is extremely knowledgeable on both the process and the cars Honda has on their lot. He encouraged me but didn't push if that makes sense? So far my time with Honda has been A+++! I would Highly recommend you ask for Jay! he's the best!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I Purchased a 2017 Honda CR-V, The experience was AWESOME!

By Ricardo Harris on 5/26/2017 at 1:48 AM. Helped by Aaron Masciotra.

Shopping for a ride at Courtney Honda is a good choice because the staff are highly trained professionals. This is my second purchase at Courtney Honda, both purchasing experiences were very smooth, and absolutely no hassle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Mo on 5/21/2017 at 8:08 PM.

I have bought my first car(used one) from Courtney Honda and I am so happy with it. Thank you so much to Courtney and Deb.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

2016 Honda CRV purchase

By New CRV owner on 5/13/2017 at 4:27 PM.

I had a great experience with Deb V at Courtney. She was very professional and straightforward. Deb was a real pleasure to work with at Courtney. I definitely recommend both Deb and Courtney Honda if you are considering a new car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very helpful and experienced staff. I appreciate Aaron M.

By autoworld on 4/28/2017 at 12:34 AM. Helped by Aaron Masciotra.

Aaron Masciotra answered all my questions and helped find the right car for me, the Accord, which I am enjoying. He explained the features to me clearly. It's been a pleasure. All of the staff there was helpful and kind. Thanks to the Courtney employees. Pam Schultz

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Fantastic car buying experience

By Enthused Customer on 4/21/2017 at 2:00 AM.

My car buying experience was what you would call, "thorough." Courtney Honda was one of the first dealerships I went to during the exploratory phase of my car buying process and I am glad to say after test driving 8 vehicles at various other dealerships, that I ended up back at Courtney Honda. Jay Vining provided a memorable first impression which drew me back to their dealership when I saw the vehicle I was looking for was potentially on their lot. Jay provided a hassle-free, friendly, and smooth sales experience. After all of my trips to various dealerships, I found Jay to be the most welcoming and informative. I would not hesitate to recommend Jay and Courtney Honda to a friend or family member for their next car purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

honda

By asavino on 4/11/2017 at 10:34 AM. Helped by service tech.

service provided at this dealership is excellent. The service manager listen to concerns and perform requested service. Additionally, I feel the value receive exceeds the amount paid.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
4   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hassle-free and pressure-free, a smooth sales experience

By kj29 on 4/9/2017 at 10:36 PM.

This is the second time at Courtney, and both experiences have been very good. The sales team does not use high-pressure tactics and they recognize quickly if you've done your homework, then navigate down that path.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Great experience at Courtney Honda!

By Happy Customer on 4/6/2017 at 1:55 AM.

Recently I purchased a car at Courtney Honda. I had a great experience with Rick Voigt, who is both knowledgeable and friendly. He was straight forward and direct with me, respecting the priority I put on continuing to drive a hard-to-find manual transmission. He didn't try to talk me into an automatic, instead he gave me reasonable timeline estimates for what it would take to locate one. And then he delivered. The team at Courtney is friendly, no-pressure and very easy to work with.

I would recommend this dealer.