Dealer 2-Year Rating

Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of 2016 Cadillac SRX

By Dellguy on 7/13/2018 at 1:51 AM.

Working with Chris Tropicana was the best experience I’ve had buying a used car. He was professional, tenacious, courteous and instrumental in finding the perfect solution to my needs. I would happily buy another car from Covert Cadillac.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First taste of Texas

By Lwusar01 on 7/1/2018 at 12:15 AM.

Fresh off a plane from South Korea and went into car search mode. Wife knew she wanted a car but wasn’t sure on the make. Cory swept in an immediately offered assistance. He suggested a model based off what she was looking for that might suite her needs and ended up making a sale. His hospitality and expertise more then exceeded our expectations. We had some finishing touches that the car needed and Cory went above an beyond to make sure that we were taken care of. Definitely recommend him in the future. Thanks for the great experience and our first taste of Texas!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Excellent pre-owned car buying experience

By tharwood on 6/30/2018 at 7:05 PM.

Chris Tropiano was great to work with. He was friendly and very thorough answering all of my questions and gave me plenty of time with the car so I could make a great decision. I had only ever bought cars through private sellers before so I was nervous about buying a car through a dealership, but things couldn't have gone better. Really an excellent buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect Car Buying Experience

By Matt on 6/16/2018 at 7:44 PM.

Corey was awesome, he understood the parameters I had and helped work to get me into the right car for my family. I will definitely keep buying from Corey.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience!

By Another Happy Customer on 6/6/2018 at 6:48 PM.

We found a Chev Camero online late Sunday night and early Monday morning a call from Cory came in... by that same afternoon we drove from Houston to Austin to buy our New (used) car. Cory stayed late after the dealership had closed to make sure we test drove the car and that we were completely satisfied and that our car buying experience was unbeatable! Cory Rutherford is by far one of the best Sales Consultants in the car business. His fantastic customer service and knowledge of the vehicle made the purchase process so smooth and stress free. Thank you Cory for answering my #99 questions and most importantly, THANK YOU for your military service, my family and i greatly appreciate it. Another happy customer, Eloy and Connie

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Internet purchase

By Dennis on 6/4/2018 at 7:02 PM.

I recently found pictures of a beautiful used Buick Enclave at Covert Cadillac and we were in the market for a newer one. I inquired and was promptly called by their internet manager The following morning, as I had made my inquiry after hours, I was contacted by a very pleasant young man named Cory Rutherford. I live approximately 300 miles from their dealership in Austin, Texas and was planning to come look as it Never crossed my mind to purchase without hands on and driving . I spoke at length with Cory who assured me it could be done quickly and without worry over the phone ( Scary) so I scoured the pictures finding a few blemishes and asked Cory to look it over for me. He did and sent closeup pictures with assures that they would make it look new. This car was for my wife and she’s picky so I was nervous. Cory and I came to deal on Thursday afternoon, he said I’d have it Saturday afternoon and Friday they fixed the blemishes and delivered it to my door Saturday afternoon. It was beautiful and the drivers were very courteous and professional. My fears were put to rest due to Cory being a man of his word and doing what he said he would do, ( quite unusual in the arena of automobile sales). I highly and most definitely recommend Cory Rutherford and Covert Cadillac and will do more business with them in the future. Sincerely Dennis Sartin

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Thank You Cory Rutherford!

By Oliver's Girl on 5/16/2018 at 1:21 AM.

Cory Rutherford is the reason we ended up buying from Covert Cadillac. We had been to Audi, Mercedes Benz and many other dealerships! We even walked out of a dealership because of a salesperson! Cory helped my husband for days find the right car for me! He had cars brought in to the dealership that met our description and price points! But the best part of Cory was his demeanor, hes so very polite, helpful and hes not a pushy salesperson! If he didn't have the right car on the lot, he would find one to show us! We highly recommend Cory and Covert Cadillac! Thank you for making our experience non stressful and great! Thank you Cory!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience with Covert Cadillac and Jennifer R

By Will3134 on 5/10/2018 at 10:39 PM.

The customer service at Covert Cadillac is excellent. I always feel as if my service representatives Jennifer Martinez is solely there for me. I have an would recommend them to everyone. I have hpurchased 5 vehicles ( all preowned Cadillacs) from Covert Cadillac an I can say that each car buying experience with Al Mathews has been a very enjoyable and completely satisfying experience!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent experience

By patrickwright329 on 5/8/2018 at 12:45 AM.

I had a great experience with the entire process I would definitely recommend this dealer my total experience was professional from top to bottom, Chris really made a great effort to put me in this vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hassle-free buying experience!

By meredithm on 5/7/2018 at 5:15 PM.

Thank you Cory for making my car buying experience as hassle-free and stress-free as possible! I have 2 small children and sitting at a dealership for hours was not an option for me. Cory helped to make the buying and trade-in of my current car as simple as possible through my preferred contact method of email. We agreed on numbers and I showed up to sign and trade out the cars. A quick 1 hour visit. I loved it, I will definitely be back in the future. Thanks for all of your help making this car buying experience so great Cory! -Meredith M.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cadillac Treatment!

By JOHN A LEWIS on 4/23/2018 at 9:21 PM.

Hey guys, I'm old school - and when you wanted to say something was the best, top of the line, as good as it gets - well, you get the picture; you would say "it is a Cadillac"! Covert Cadillac and Cory Rutherford put the Cadillac back in Cadillac:):):) The deal was easy, Cory listened and understood our position, what we needed to make the deal work and we made a deal that satisfied both of us. This is our second used car deal with Covert and the process was even smoother than the first. I would certainly recommend Covert and Cory in particular - before you buy from any dealer or salesman do yourself a favor - see what Covert has to offer and ask for Cory. You will not be disappointed! John and Viki Lewis

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Excellent Service!

By dmathias on 4/11/2018 at 1:23 AM.

Cory made my buying experience seamless and very efficient! He is very attentive to your specific needs and takes the time to accommodate you. When I arrived at the dealership, he had the car ready for me, which allowed me to quickly make my decision. This by far was the least amount of time I have spent making a purchase. I highly recommend him and place my trust in him! I have already referred a family member.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pre-Owned Purchase

By penet05 on 4/1/2018 at 1:36 PM.

I worked with Roger Kress and Armen (finance department) on a used purchase of BMW X5. The car was in really good shape in and out. Roger was always prompt answering text messages and he was very kind as well. I would not hesitate to drive to this dealership to get a vehicle. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great salesman (Abner Rodriquez)

By Jyc6118 on 3/29/2018 at 12:05 AM. Helped by Abner Rodriquez.

Drove down from San Antonio was a nice drive only took an hour and thirty minutes. My salesman was Abner Rodriquez he was great everything he told was true which rare for sales person.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!

By Stephanie B on 3/15/2018 at 3:59 PM.

Cory was probably the most easy going sales person I’ve ever worked with. He was very informative and made me feel confident about my purchase. It was a very smooth process and i would highly recommend working with him! I absolutely love my new Mustang!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

~Great buying experience from a seasoned shopper~

By Anthony Shaw on 3/13/2018 at 8:15 PM. Helped by Ryan Gibson.

I've purchased a number of cars in my days, from a 1967 Pontiac GTO to this Cadillac SRX as well as everything in between. I did my research & settled on a group of SUV's at Covert so sent them an inquiry via email. I was lucky enough to draw CORY RUTHERFORD as my sales professional. What I most enjoyed was Cory realized I am a "tire kicker" & patiently walked me through the nuances of the dealership, the brand & the models. I settled on 2, and we test drove both. I took an evening to be sure I wasn't making an emotional decision, and decided on the one. A low mileage SRX that drives like a dream & you would be pressed to guess it wasnt btand new (if you didnt know). Cory had it ready for me when I arrived & we went through the obligatory paperwork. What most stood out to me (& I greatly appreciated it) was Cory played it very straight, offered his opinion when I asked, & helped ME make the best decision, rather than guiding me in a particular direction. He has a very laid back personality & will make you confident in your shopping experience. After taking possession, Cory made it a point to introduce me to a member of service team, Ryan Gibson. I was able to ask a few questions regarding maintenance intervals, etc. & feel I have a contact to go directly to if needed. A call out as well to Armen Khachatrayan the finance manager. I went with in house financing even though I was prepared to cash out the vehicle, and Armen was extremely good at communicating options. Overall I have to say this was one of the best car purchase experiences I have ever had, bar none. If I choose to buy GM (Cadillac) in the future, my search will begin with Covert Cadillac & Cory Rutherford. Thanks Cory! I love my new ride & you made it a fun adventure~

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great no hassle buying experience!

By Amber@themanedepot on 3/11/2018 at 6:45 PM.

I recently bought a Cadillac CTS from Covert. Cory Rutherford was awesome to deal with! Never felt any pressure and he went above and beyond to make everything perfect! I bought the car over the phone and it was literally delivered to. My drive 300 miles away in less than 48 hours! Very fair price and fair trade as well! Will never buy a car anywhere else! Will certainly request Cory Rutherford to take care of me! Great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying Experience

By JessHerb on 3/7/2018 at 8:24 PM.

After countless days and nights searching for a used car I came across a Lexus that had everything on my check list. Being that I'm a female and a first time car buyer I felt as though I wasn't being heard. Hesitant I decided to call Covert Cadillac and I'm happy I did. To my surprise the Sales Rep listen to my situation and in mins guaranteed me a price that allowed me to buy my dream car. Covert Cadillac, Cory Rutherford is amazing! He's experienced, provided exceptional coustomer service, listen to me and guided me through the entire process with ease. I can't be more happy with my Lexus.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

These guys are great!

By Karenf on 3/3/2018 at 3:53 PM.

I called on a Friday night to schedule a test drive and Cory Rutherford stayed late to not only let me drive the car I saw online but then walked me, patiently, through the process. I walked out later that night with the car I wanted with the price I was comfortable paying. Cory and Arman were so nice and helpful. They made the experience much better than I had anticipated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Kelly M McDaniel on 2/24/2018 at 10:58 PM.

Chris was very attentive and responsive. He was interested in finding the right vehicle for me and making everything happen as smoothly as possible. I would highly recommend him.

I would recommend this dealer.