Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fayetteville Crain

By sallyz.q.daystar on 12/13/2017 at 5:15 PM. Helped by Brandon.

Lots of good things on going on at Fayetteville Hyundai. This is our 3rd purchase from them and now we are looking forward that truck in 2 years. I would like to say we always work with Brandon (Tiger), he is the best ever.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

All good

By sparas84 on 12/12/2017 at 5:29 PM. Helped by Craig and Ben.

Fantastic. Couldn’t have been any better. Very thorough. Highly recommend. Very attentive and thoughtful. Understood issues. I had a non traditional situation and they treated it as if it was a regular vanilla transaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Crystal Webb's Santa Dr Sport

By crywebb on 12/10/2017 at 5:19 PM. Helped by Fernando.

Couldn't be more pleased with the price and the service at Crain Hyundai in Fayetteville. Fernando was very pleasant he was considerate answered all questions setup vehicle in a timely manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Santa Fe

By wereitnot4grace on 12/8/2017 at 5:31 PM. Helped by Derek Smith & James Morgan.

Derek was awesome; love doing business with Crain Hyundai of Fayetteville. This is my 4th car I have bought from them. Everything is professional without being pushed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience when purchasing my car.

By louisecadejacobs6 on 11/26/2017 at 5:15 PM. Helped by Brandon Andrews.

I enjoyed my purchasing experience. My salesman, Brandon Andrews, and all other were excellent! I truly love my car! I felt good about the entire process. Sincerely, M. Louise Jacobs

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tucson purchase

By lisaleclercmn on 11/25/2017 at 5:21 PM. Helped by Ben Milford.

Very pleased with the overall experience. Did not plan on buying new car but am happy with decision. Really like my bright, very bright blue car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

third time happy customer

By tjc0320 on 11/23/2017 at 5:34 PM. Helped by Benjamin Milford & Mike Darr.

We've bought 3 vehicle from this dealership. Both Mike Darr and Benjamin Milford have treated us well every time we visit even if we are there for just a service visit. They worked hard to get us into the vehicle we wanted.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Great

By belynda_bottoms on 11/21/2017 at 5:15 PM. Helped by Tiger.

Everything was great I just wish they would have let me look at other cars on the lot. Our salesman Tiger was GREAT. Very professional

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job

By 1964fairlane500 on 11/17/2017 at 5:33 PM. Helped by Michael Quesada.

Our Salesman was AMAZING.GO SEE MICHAEL QUESADA. He really took his time with us. And made sure that we were happy with the car. Even sent us a giftcard :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Elantra

By petersamanda1983 on 11/17/2017 at 5:22 PM. Helped by Craig Whitlatch.

I had a great experience at Crain Hyundai Fayetteville. The staff was knowledgeable and helpful. I will definitely be returning and will also recommend to others looking to purchase a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best

By njbutler62 on 11/17/2017 at 5:18 PM. Helped by Ben Milford.

Ben had to work hard with my husband but he got me in the car I wanted!! And, he worked late to get me in my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Hard to please on 11/17/2017 at 1:23 PM. Helped by Levi.

This is my dealership of choice for car purchase and service. On November 16 2017 I drove into the dealership needing an oil change and tire rotation service. Although I had no appointment the service department got me right in and took care of the problem.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied customer

By michellenavarro6 on 11/15/2017 at 5:28 PM. Helped by Derrick Smith, Mark, Dennis Fletcher, Daniel.

Everyone was very helpful, very polite and very thorough with all the questions & concerns I had. They made me very comfortable with my purchase. Thank you!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Love my Santa Fe

By sailer.nikki on 11/12/2017 at 5:19 PM. Helped by Ben.

I purchased a Hyundai Santa Fe sport from Ben. It is my dream car. The trade in on my other car was very good and feel that I got a very good deal and had a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By reevescarol on 11/9/2017 at 5:49 PM. Helped by Derrick Smith, Ben milford.

I thought that Derek and Ben went out of their way to do a good job. Sold a quality vehicle to us and we are return customers because of their working with us!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Number. One mom on 11/7/2017 at 1:44 PM. Helped by Tiger.

We always have a great experience at Crain Hyundai from the sales manager to the service people they are all great everyone treat you like you’re the most important person there

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Crain hyundai

By loywhorton on 11/2/2017 at 4:36 PM.

Our overall experience was great. The sales staff were very professional and courteous. They have a lot to choose from and there prices are the lowest around

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

top notch

By bbrown15 on 11/2/2017 at 4:25 PM. Helped by Tiger Andrews.

met and exceeded my expectations. Very professional. I would strongly recommened Crain to my family and friends and will return fpr my new car purchases in the future.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Review 1966

By chevynovacrazy on 11/1/2017 at 4:17 PM.

Good at what they do but took forever to seal the deal. I will be back and hope it goes faster next time. The car on the other hand already has a crack in the dash so we will see how fast the service is.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Job

By joshdye1977 on 10/26/2017 at 4:25 PM. Helped by Tiger.

I have been to a few places in Fayetteville and every one of the places had aggressive and pushy salespeople. Crain was a blessing for me and when I showed they were easy going from the get-go!

I would recommend this dealer.