Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No bs! Straight to the deal

By LanceBass on 8/31/2019 at 3:57 PM.

Told DJ exactly what I was looking for. Told him the price range I was looking to spend. Told him another vehicle I was looking at. He quickly provided all of the info on BOTH vehicles Infiniti and another competitor brand so I had full info to decide. He wasn’t pushy. No games. He found the perfect vehicle I was looking for and got to the price I wanted. He also stayed late and got him info after normal business hours. You don’t find many like DJ in the car business. Ps the infinit drove better, had a better price, better gas and nice interior. Win win win.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smoothest car buying experience ever!

By Star, Chad2040 on 8/1/2019 at 6:17 PM.

My husband and I had a wonderful experience working with DJ. He is a straight shooter and made sure we got the car and the deal that worked best for us. He made the process quick and painless; extremely efficient.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Test Drive

By MWevv on 8/6/2019 at 2:44 AM.

Had a great rest drive with DJ when looking for suv options. He had great knowledge of the features I was looking for that day

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By Butch76227 on 8/2/2019 at 5:31 PM.

The dealership went above and beyond to help me get a new car. They exceeded my expectations to get me the payment and interest rate I wanted. I highly recommend them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

QX60 purchase

By Mark on 7/27/2019 at 1:35 AM.

Worked with DJ to discuss our needs and requirements for new car. Was able to provide us with vehicle that meet and exceeded our needs while meeting our price point.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience car trade in and purchase with DJ

By Rosemond on 7/28/2019 at 6:38 PM.

DJ was very courteous, friendly and very professional in helping me with my car trade in and purchase experience. I had worked with him in 2016 and he did an excellent job. He didn’t disappoint me this time around. 👍 DJ!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Jackie11! on 7/27/2019 at 12:51 AM.

DJ was amazing! Before we drove our vehicle off the lot he made sure everything was at its best condition. DJ is very friendly, knowledgeable and attentive. He made sure we were happy with our purchase and went the extra mile! If you want to have a good experience in buying a car contact him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks DJ!

By Wayneb on 7/26/2019 at 11:45 PM.

Great job and true customer service! Thanks for your attention to all the details throughout the entire transaction. For sure would recommend DJ to friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Came back for our family’s 2nd Infiniti in 8 mos

By InfinitiX2 on 7/26/2019 at 4:19 AM. Helped by Zayne Lignell.

My husband purchased his Q50 Sport late last year. We love it. The experience with Crest Infiniti was a pleasure. We stopped in for a complimentary car wash, and I saw the QX50. Five days later here we are and I just took delivery tonight. My QX50 Essential AWD is amazing. DJ Johnson was our sales professional for my husband’s car, and we returned to him for mine. Consummate professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My QX60 purchase

By Happycustomer,debbie on 7/21/2019 at 5:21 PM.

Very friendly and helpful staff. The search for what I wanted was very easy. I will most definitely recommend this dealership and salesman to anyone that asks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat buyers

By Breedlove95 on 7/20/2019 at 6:13 PM.

This is the 2nd vehicle purchased from Crest and with DJ as our sales person. The experience was quick and easy and he went out of his way to make sure we got exactly what we wanted at the very best price. We’ll be customers of theirs for a long time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Redsport on 7/13/2019 at 3:08 AM.

DJ Johnson at Crest Infiniti in Frisco was great to work with. DJ was very knowledgeable and worked hard to find the right car for me. I’m extremely happy with my new Q60 and am grateful for DJ who got me through the process quickly and painlessly. I will recommend DJ and Crest to all my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great Deal Great People

By GTG on 7/2/2019 at 11:55 AM. Helped by Zayne Lignell.

DJ Johnson really worked for us in getting exactly the car and deal we wanted. I’d even buy another car from him without hesitation. No hard sell from him or their finance person. And great after sale support by Zayne Lignell.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Cargal1966 on 6/19/2019 at 8:54 PM.

Impressive first time preview of Crest Infiniti dealership & cars. Thank you DJ Johnson and your team for excellent customer service and making process go smoothly!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Difiniti awesomeness!

By Rojo,Norma2019 on 5/24/2019 at 7:00 PM. Helped by Laura/Deli.

DJ, you saved the day with your expertise and kind attentiveness! You make Infiniti #1! Always look forward to seeing you and the Deli Staff, Always treating customers w the best Service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional customer service and got the best deal!

By Julianna on 5/23/2019 at 9:36 PM.

I’m a recent college graduate who was looking to lease a car with very specific requirements. DJ was extremely helpful in finding me an incredible deal for a 2019 QX50 Essential fully loaded. I had not known DJ before I walked into the Crest dealership for the first time, yet he was committed to working out the best deal that he could for me. The deal that he was able to get me was better than those that I received at Toyota, Lexus, and Subaru after tough negotiations for less luxurious vehicles. I can’t believe the deal he was able to work up. He is an exceptional customer service driven professional. He stayed an hour after closing to show me all my options, kept up communication with me even on his time off with family, and made sure I was completely taken care of. He made the car search such an enjoyable experience! He is someone I would recommend to my family and friends for any kind of car search whether it’s for a new Infiniti, Cadillac, or pre-owned.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service; deal done in 2 hours flat

By jpatel1983 on 5/19/2019 at 7:23 PM.

DJ Johnson and team knew what I was looking for and had cars ready for test drive; within an hour had the papers and pricing ready to sign. I had told them they only get 2 hours of my time; and the second the alarm went off on my phone i would walk out if i was still trying to sign papers; they did not disappoint. Best of all he got me a deal on Cadillac even though I initially came in to test out an Infiniti.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly Recommended

By 2149944 on 5/12/2019 at 2:43 AM. Helped by Li Shao.

DJ was an upfront and personable guy to work with and we would highly recommend him for anyone’s next purchase. Nice people all around at the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

What car buying should be!

By Jandy on 5/9/2019 at 8:01 PM.

DJ made our experience fun and stress free. It’s been awhile since we’ve purchased a new vehicle, but I still remember those long, uncomfortable visits ending in the infamous negotiation game. Our experience was nothing like that. From the initial test drive, the inventory review, the negotiation to the familiarization and delivery, the process was smooth and stress free. This dealership and DJ are top notch.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

What car buying should be !!

By Ted on 5/5/2019 at 1:31 PM.

DJ & his team are the needle in haystack in the Automobile relationship biz. They focus on listening to the person ... not managing the transaction. They have a solid product ... but they've figured out when you "listen" to your customer's needs ... & focus your efforts on meeting that need ... you'll not sell them one car ... you'll see them again & again ... because they are comfortable & trust the guidance / advice their receiving. If I owned a car dealership ... this is how I'd do it ! Thanks DJ ! ... Congrats on your customer service award sir ... well deserved from where is sit !

I would recommend this dealer.