Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By jclloyd on 10/13/2018 at 2:51 PM. Helped by Li Shao.

We intended to possibly just look at a car today but we ended up purchasing our third car from Crest.. DJ is very professional, had answers for all our questions and there was no pressure to purchase a car. He went above and beyond and brought us water and cookies while we were with the finance person (I've always enjoyed the cookies at Crest).

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The place to go!

By Scroggins Family on 10/14/2018 at 8:58 PM.

You get nothing but the Best of EVERYTHING at Crest! Had a great experience from the moment we walked in to the moment we drove away in our New QX50! Love our New Infiniti!! This is our 3rd purchase through Crest and will continue to shop here first!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ben Rangel was great!

By LWood on 10/15/2018 at 12:56 PM.

We so appreciate Ben Rangel's help with the purchase of a new Infiniti. We were new to Infiniti and wanted a car that fit all of our car seats. He was so patient and informative with us. We highly recommend him to everyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Service

By ofbowens on 10/12/2018 at 8:59 PM.

We are currently driving our 6th infiniti. 5 of thhem we purchased from Crest. The service is excellent and the salespeople are outstanding. Our salesperson is Cedrick. He has sold us all 5 of our cars. He's very knowledgeable, friendly and always strives to get the best deals for us. We're Crest customers for life.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service from a great dealership

By Susang22 on 10/11/2018 at 3:49 PM.

Crest has the best service. Kegan is awesome. He made the whole process seamless and stress free. Everything about Crest is professional and top notch. This is my second purchase from Crest and plan to be a lifetime Crest customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Kingrt25 on 10/11/2018 at 4:58 PM. Helped by Joshua Dabbai.

I have been using Crest Cadillac for 6 years and have always had good experiences with them. This is my first experience with Kenneth and the pre-owned side of Crest which was just as professional as the new car side. Kenneth did a great job finding exactly what we needed in very little time. We test drove a few cars and made a decision right then and he negotiated a fair deal for us. Thanks and we will be back in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent service

By Dr Juan Banks on 10/11/2018 at 1:42 AM. Helped by Joshua Gabbai was very helpful.

I would like to rate my experience with DJ Johnson at Crest Infinity Frisco as Excellent. DJ was definitely the catalyst for us obtaining our vehicle. He worked tirelessly to obtain the terms that were beneficial for me and my family. I highly recommend DJ and the Crest family. Thank you DJ. Dr Juan H Banks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Never Disappoints!!!

By Amore427 on 10/11/2018 at 12:41 AM.

This is our 5th purchase with Crest, and as always they never disappoint. DJ is always amazing to work with, and does his best to get us a great deal! Super fast, no hassle or haggle, no sitting at the dealership for hours. We hope to always be a part of the Crest family! Would recommend to anyone looking for a great buying experience. Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

surprised good environment

By joege on 10/9/2018 at 3:35 AM.

very professional and answered all the questions i asked with honesty, surprised on the price i was driving lexus, now with this kind of services i am driving infinity.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service.

By dahlia201 on 10/5/2018 at 1:15 AM. Helped by Tammie Chan.

Good value for tradein , free loaner car, free lifetime carwash, free inside detail cleanup for 4yrs. big flower for picture, free signature key chain,and great offer for warranty program.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By StylinMomma on 10/3/2018 at 1:20 AM.

Kegan is a true professional. He was.patient and understanding of the amenities that I wanted and needed in a vehicle. I am throughly enjoying my new ride!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealership Experience

By arham.momin on 10/2/2018 at 3:05 PM.

I bought a car for my wife from DJ Johnson at Crest Infiniti, and I would recommend anyone looking for a new car to go to him. He was so much help and got us exactly the car we needed. He knew his cars and what is best suited for you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unexpected purchase

By ness1966 on 10/2/2018 at 2:03 PM. Helped by Justin Villa And Li in finance 5 stars.

My daughter Bella was given a new car from Quest a year ago, sadly with a terrible hale storm an accident and back ordered parts, we were driven to look at our options of perchasing another new car. Josh is the one who thoughtfully listened to our must haves on her car and took little time to bring it over. Justin worked on the best possible price, so in a short time we had a car picked out. DJ who was the sales person on our first purchase also stepped in to take Bella on a Test drive and show her the car before the final decision was made. I have to say I am a die hard Toyota and Lexas fan but the customer service at this location is exceptional and I will be considering an infinity when I am ready for another car, very impressive Park Place dose not even get close.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience Yet

By Rick1838 on 10/2/2018 at 12:15 PM.

Title says it all! Kegan was awesome throughout the whole process, which that went smooth and quick! I would highly recommend Kegan for purchasing your next car!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By J10 on 10/2/2018 at 2:59 AM.

Ken is very responsive and good at finding a car that fits your specific guidelines. The dealership itself has a good variety of cars as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very smooth and car buying experience

By zacbag on 10/1/2018 at 8:51 PM.

Based on my needs Kegan shortlisted exactly 2 cars and all it took from there was a test drive. He worked with me on my financing expectations and whole process moved along amazing smooth and fast . By the time I left with my new car, my infiniti account was created and even toll tag was added..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ben Rangel Is An Excellent Sales Consultant

By LTaylor on 10/1/2018 at 3:38 PM.

I was in desperate need of a car, since I had just sold mine. I went to Crest Infiniti Frisco with my daughter and had the pleasure of working with Ben Rangel. Ben was very knowledgeable and helped make my car buying experience a pleasant one. Ben and I discussed the different options available and I ended up leasing a 2018 Infiniti Q50. Ben followed up with me multiple times to see if I had any questions with my new car. I love my Infiniti and will use Crest Infiniti and Ben Rangel for future purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fourth and the best 👌🏻

By SP on 9/29/2018 at 3:57 PM.

This is my fourth car purchase but the best experience especially DJ helped us to pick the best one what we wanted & last min change

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Made process easy.

By JayLea23 on 9/25/2018 at 2:47 AM.

Brought the car directly to me. Gave me the deal I wanted and asked for. This was one of the best and easiest car buying experiences I’ve ever had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Q50 Purchase

By pcallarman@gmail.com on 9/26/2018 at 9:44 PM.

I leased a new Q50 from Crest. DJ was very responsive at all times, and the process was incredibly easy. I wouldn’t hesitate to buy my next vehicle from Crest and DJ.

I would recommend this dealer.