Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Flawless car and quick service

By kensoliday on 10/14/2019 at 7:04 PM.

Contacted Habib via e mail two days prior to coming to see the 2019 VW that I purchased. He came in on a day off to meet me mid day to see the car. Arrived at 12:30 and was driving home to Pgh area 2 hours later. The whole experience was simple and well done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfaction survey

By karebom on 10/14/2019 at 12:59 AM.

Excellent service, salesman Terry Coggins was very helpful and pleasant. Terry went above and beyond to make sure we understood everything about our vehicle. We will definitely recommend this dealership to family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of Hyundai

By joannelburns on 10/13/2019 at 7:49 PM.

Informative and efficient. No pressure. Better price than other dealerships. Explained car systems very well. Very easy to handle financing. Would recommend using this dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good service

By jfosco on 10/13/2019 at 7:31 PM.

Always great and friendly service. Staff is pleasant and Emily is the best. Knowledgeable employees make for a great experience at Crestmont Hyundai. I highly recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dave Lalonde is awesome!!

By kaitmarie16 on 10/13/2019 at 5:55 PM.

Dave always makes my visit enjoyable and quick!!! I will always book my appointment with Dave although when I do get Emily she is also very friendly and makes my visit quick!

I would recommend this dealer.

Overall Rating

3.8  

3   Customer Service
5   Friendliness
4   Overall Experience
3   Quality of Work

A bit disappointing

By LAMPS1641 on 10/13/2019 at 5:48 PM.

The service center was ok, but I don’t know if the reason the problem could not be solved was due to the people at the service center OR the car itself. There is a short somewhere and they could not diagnose it without pulling apart the dash board and I was NOT going to pay over 200.00 for them to do that! So I don’t know whose fault it is.... the people or the cars!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Service is fine - chasing me for a review is annoying.

By tambamary on 10/13/2019 at 5:19 PM.

I’ve been using Hyundai’s service for years, even before I owned a Hyundai. I am a satisfied customer. However, I do NOT think it’s necessary for me to write a review EVERY time I get service. I’m writing this now because I have already deleted daily emails asking for a review. Deleting these requests is me saying that I don’t fee the need to review this time. Then I get a text message. I am now an annoyed customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Natalia on 10/11/2019 at 7:11 PM.

Joe made the process so easy. He’s personable and he truly cares. I shopped around for a long time until I ended up at Crestmont where I received the best price. Thank you for the great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Hyundai Dealership

By kareann56 on 10/12/2019 at 12:28 PM.

Just bought my new vehicle from Crestmont. I am a return customer. Had the perfect vehicle for me. Excellent salesperson with Joe Yun. Nice showroom, Joe was very knowledgeable about all the equipment on the car. I recommend you check them out!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Joe is the BEST!!! He is extremely patient and so kind....

By Zzvia on 10/11/2019 at 1:17 AM.

Joe is the BEST!!! He is extremely patient and so kind. He keeps you in the right direction and no pressure. Best car salesperson I have ever dealt with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always Take Good Care of Me

By sjpeters on 10/10/2019 at 6:34 PM.

This is the second time I bought a car from Mark and the fourth car purchased at Crestmont. Mark is the only salesperson I have ever sought out to do business with and I hope to again in the future. Everyone made sure I had everything just right.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and friendly experience!

By mdak on 10/10/2019 at 2:49 PM.

Joe was extremely helpful and efficient. Communicating with him was very easy and painless, and the process was quick as a result. He was friendly and answered all questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Engine replacement, rental car went smoothly with no issues.

By CASSIE.KL60 on 10/9/2019 at 5:37 PM.

Crestmont took care of my engine replacement, explained in detail what was going to happen and put me in a rental car. Robert always took the time to speak to me when I would stop in unexpected. He would immediately have someone check the oil and refill. Emily is very professional, kind and respectful which is very much needed in customer service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

New SUV

By dforst926 on 10/9/2019 at 11:26 AM.

Got a great SUV at a great price. Excellent salesperson Justin . Very easy to work with. Would recommend to anyone. Thanks for all your hard work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my Tucson!

By harris_paul on 10/7/2019 at 8:06 PM.

Haven't had service yet, but are scheduled for January oil change and rotation. Mark was very helpful, funny and efficient when I visited and leased my daughter's new Tucson.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Completely Satisfied

By sbran1 on 10/7/2019 at 5:40 PM.

Easy, just like I expect it to be!Terry was great to work with. Finance was quick and easy. Overall very good experience. Would do it again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I trust Crestmont.

By harmonicachick on 10/7/2019 at 1:37 PM.

They don't push and make the experience stressful Rich Chandler even suggested we put my bike in the back of the Kona to see if it fit 🙂

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By amfrattare on 10/7/2019 at 12:45 AM.

I had a great experience buying my new car at Hundai. I love my Tucson and the dealership and salesman made the process smooth and listened to what I was looking for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy car.

By ukvee2000 on 10/6/2019 at 6:35 PM.

A very good place to buy your next car. Friendly staff and good prices. Tabitha and Joe Yun are very good. You can depemd on them when buying your next car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience.

By Pleased customer on 10/2/2019 at 6:24 PM.

Easy and best experience I’ve had with a car dealership. Habib our salesman was very informative and very professional. He tried to make the process as quick and painless. He even would jog around when stuff needed to get done. I would def go to him again for all my next vehicle. The finance aspect Megan was very helpful and tried to get me the best deal. They both seem to enjoy there job and we’re very down to earth.

I would recommend this dealer.