Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

4.5  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price

Very good

By Melanie Rouillard on 12/4/2017 at 4:14 PM. Helped by Kyllian Kirkwood was very nice and helpful to my children while I was busy with Gwen.

My sales rep was amazing. Very helpful and knowledgeable. I appreciated that she was a woman and understood some of the struggles I was going through. She never used the "sales person sweet talk" and made me feel like she was honest and there to help me find what I wanted. Parts clerk is very friendly and helpul also. He takes the time needed to find whatever we are looking for. As I am a single parent, I had to bring my kids in with me while picking up my new vehicle. They were greeted and kept occupied by an other sales rep while I was busy with mine. He didn't have to, he could of ignored us as we didn't deal with him, but he went beyond and helped out. Thank you

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

WOW I got my dream ride !

By Rick C on 11/28/2017 at 6:45 PM. Helped by Shari Booth.

Thank You Gwen Turcotte for your expertise in helping me obtain my new vehicle. We love it ! You made the scary task of buying a new vehicle easy.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

positive

By joey on 11/16/2017 at 9:53 PM.

my initial experience with tammy was over the phone as i live in north bay and it was positive from the first moment , she is very personable and customer orientated knows her product and admits shes learning every day. Never once did i feel pressured or rushed by the dreaded sales taticks of yesterdays salesmen.I would recommend her to anyone who wants a pleasant experience when car shopping . Also worthy of mention was mitch who helped with the paper work explained everything and took the time for small talk(nice bull mitch) one last comment tammy/mitch its the service after the sale that counts :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Loving my new ride!!!

By Sherry and Denis Leblanc on 11/18/2017 at 2:19 PM.

Thank you!! James Goudreau for finding my New Ride!! so quickly much appreciated once again you Rock!! See you in a few years for a new Diesel truck 😎

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Chevrolet Silverado Z71

By Corvette Next on 11/17/2017 at 2:58 AM.

Scooped myself one sweet truck and it's a love affair that runs deep. The salesman I name should be known as Mr. Chevrolet. Thanks James.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Reg on 11/8/2017 at 6:48 PM. Helped by Mitch.

We couldn't have been treated any better - Gwen found us exactly what we wanted at a better price than we expected. I highly recommend dealing with Gwen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Got excellent service when my tire picked up a screw.

By Ken Wilson on 10/28/2017 at 4:29 PM. Helped by David Limoges.

When I purchased my new Volt, I picked up a screw in a non repair zone within a week of my purchase. I immediately was facing having to purchase a new tire. I asked for help to pay for the tire, and instead of a discount I recieved a complimentary tire protection package. This is the first time I have ever received such a generous discount. Dave and the team at Crosstown have earned my business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!!

By Claude on 10/24/2017 at 10:39 PM. Helped by Mitch Comptois.

I was a dodge man my whole life. My daughter bought a chevy cruze from James Goudreau and he impressed me so much service wise, price wise and just an all out experience we had at crosstown that i just recently traded my Ram for the new silverado Z71 that i also purchased from James Goudreau. I love the truck and he has convinced me to be a chev driver from now on!! Thanks James for all your help.

I would recommend this dealer.

Overall Rating

4.0  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
3   Quality of Work

"Excellent customer service and very hard worker "

By New SUV at 85 on 10/21/2017 at 2:17 PM.

Tammy Stewart helped my 85 year old father immensely.. I wen to help and really did not have to be there . She went over and above to make sure his GMC Terrain was exactly as he requested .. We would highly recommend her and will be going to her for future purchases

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellence in Customer Service

By LisaBrown2112 on 10/7/2017 at 6:01 AM.

I piced up my 2017 Chevy Trax today and I love it! This is the second vehicle we have purchased from Jeff Masciangelo and Crosstown. The sales and service departments give amazing customer service and I recommend them to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Sales and Service

By doughboy1 on 10/5/2017 at 6:29 PM.

I have been dealing with Crosstown for many years. I always deal with Gwen. She is very passionate to her job and her customers. I am not the easiest person to deal with looking at every angle to get a better deal. A great dealer is comprised of a great sales Team and great service. A job well done Thanks Rick Sabourin

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience

By Pjewers on 10/5/2017 at 4:06 PM.

Tammy helped me out immensely.. she went over and above to make sure my car was exactly as I requested .. I'd highly recommend her and will be going to her for future purchases

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure

By Gmc on 9/27/2017 at 2:03 AM.

A very friendly no pressure experience always someone there to help all in all I am very satisfied with my car buying experience, and would shop there again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

cody was fantastic in helping me

By nashfan13 on 10/3/2017 at 1:02 AM.

cody was very patient and helpful even though i lived out of town, he made sure i was comfortable with my purchase and went out of his way to make happy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unforgettable experience

By Satisfied customer on 9/30/2017 at 12:09 AM.

Our experience with James and his team at Crosstown was great. James is very knowledgeable about his vehicles and provided us with great information. Because the truck we where looking for was sold by the time we wanted to purchase it, James assured us he could find us exactly what we wanted and in just a few days we got the good news that he found our truck in Southern Ontario and was able to make the necessary arrangements for us to get our truck soon after. A big thank you to James!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Francine on 9/28/2017 at 3:38 PM.

Tammy Stewart was very friendly and knowledgeable about the vehicle we were looking at. We are very pleased with our 2017 Cadillac. Thank you Tammy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

unforgetable visit

By kayminor on 9/26/2017 at 1:01 AM.

This Dealership privided us with an amazing salesman, who helped to make sure that I felt comfortable in my first ever vehicle. I'm hapy to have had the oportunity to make such a great deal!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Gwen Turcotte was amazing!!!

By DVD on 9/17/2017 at 5:51 PM.

Gwen was helpful, supportive and quite knowledgeable about her vehicles! She was able to let this experience roll smoothly!!! we purchased a vehicle that would meet our families needs! Thanks Gwen Turcotte!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ease of Purchase, hassle free!

By Jamie&Carole on 9/16/2017 at 7:16 PM.

I would like to thank Lisa for friendly service with the purchase of our 2017 Chevrolet Silverado. As a previous Dodge faithful, she converted me to a Chevy fan and got us exactly as I/we wanted. Will definitely buy from her again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice to deal with.

By beenthere on 9/14/2017 at 11:19 PM.

I've delt with Crosstown for the past four years, and they've been great to deal with, that's what keeps me going back. We have delt with Gwen for the purchase of our 2014 and 2017 trucks, and will again for our next vehicle. Great to deal with, from sales to service and parts. The body shop has been outstanding also. Very happy customer, Ed.

I would recommend this dealer.