Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.6  
Service
2.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect car, perfect salesman, perfect price.

By Colts123 on 1/19/2019 at 3:06 AM.

Joseph was an amazing salesman. Talking to him makes you feel like you've known him for a while. He helped us pick the perfect car. He not only got us the perfect vehicle but also the perfect price. Couldn't have asked for a better experience buying anywhere. Will definitely be buying from him when the time comes again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shawn Cunningham

By Pino561 on 1/14/2019 at 6:27 PM.

Shawn has been one of the best employees I’ve dealt with in regards to buying my truck. He always kept a professional manner and continuously looked out for me. If he didn’t know an answer to my question, he would ask. He would not hesitate to tell me when he was unsure of an answer but he would always get back with an answer in a reasonable time. Keep it up.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Wonderful Experience!

By powers on 1/13/2019 at 7:27 PM.

The overall experience was great. Mark was so nice. He worked with us to get the best price he could on a pre-owned Mustang. He was very knowledgeable and personable. We drove 5 hours, and he did all he could to speed up the total process so we could get back home soon. We recommend Mark at Crown Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome place to buy

By Jg399 on 1/13/2019 at 2:11 PM.

My experience with Crown Ford is the second time I have bought from Crown Ford great experience with a great salesperson couldn't ask for better! Special thanks to Shawn Cunningham for being a great salesman and helping us in every way!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service!!

By Troygibson on 1/10/2019 at 2:43 AM.

I had a great experience buying a car through Crown Ford. Mark was my salesperson and he was fantastic. He did everything he could to get me the vehicle I wanted and within my payments desired. I highly recommend Mark and Crown Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great purchase of my F150

By SpecialForces7211 on 1/9/2019 at 9:44 PM. Helped by Todd.

Pleasant experience and our salesman, Don, went out of his way to make sure we were happy. I couldn’t ask for a better experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Seemless process

By Gschell7211 on 1/9/2019 at 9:47 PM.

Showed up, told the salesman what we were looking for; options, color, etc. Discussed prices, trade options and financing options. Bought the new truck and walked out. Easy going employees, relaxing environment. The way vehicle buying should be. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealer

By Pedro Parrilla-soto on 1/8/2019 at 11:37 PM.

Once again I'm not disappointed at all. This is the 5th vehicle in 4.5 years I have bought for my family and every time I'm completely satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest Purchased Ever and Best Sales/Admin Team

By kbhurley57 on 1/8/2019 at 10:49 PM.

We had excellent service purchasing our car today. Shawn Cunningham was a pleasure to work with. He was extremely knowledgeable and always keep us in the loop as far as getting the car ready. He also show us how to sinc our cell phone to the car, how to set up Sirius stations and set our clock. Shawn is an excellent employee and we truly enjoyed working with him. I also want to mention Mark Linsangan he worked with me yesterday and also was very knowledgeable and made it much easier to purchase our new car today. Finally, I like to say the the Finance Associate D. Lias made signing all the paperwork very easier and explained everything. My husband and I want thank all these gentleman and love the service we always receive at Crown Ford. This is our 3rd Escape that we have purchased from you. Pat & Kitty Hurley

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best ever

By AmazingAmbie on 1/7/2019 at 5:34 PM.

Love love love this car! Great deal and great customer service! Definitely the place to go for you automotive needs! The employees here are very friendly and make sure you get what you need.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Making the impossible, possible!

By TeamCerga on 1/5/2019 at 8:42 PM.

We are new in the US and sir Mark help us every steps of the way to get our dream car. Its never easy, but its definitely not impossible. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Marianimal2 on 1/4/2019 at 3:41 AM. Helped by John Sapp.

Mark was very helpful, informative and professional. He answered any questions we had and never made us feel rushed. I got the exact car I wanted! Thank you so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

KJ is 2ND to NONE!

By fcpena22 on 1/2/2019 at 12:08 AM.

Kevin Johnson is the one who sold me my 1st Fusion back in 2014 and THE ONLY one I wanted to come back and do business with for my new 2019 Fusion! He understands my family's needs and our budget. We appreciate his honesty, courtesy and professionalism. He just doesn't beat around the bush and that's exactly how I like it! I would recommend KJ to anyone who's looking for a reasonably priced vehicle that will fit your specific lifestyle. Thanks KJ!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Car Buying Experience

By Platinum on 1/2/2019 at 3:23 AM.

The Crown experience has been a good one!. Shawn Cunningham met us as we arrived and spent most of the day with us. He presented several options and was patient through several test drives and helped us get to where we wanted to be. The day ended with us driving away in a 2018 F-150 Platinum. Great job Shawn!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everything was perfect

By awsmunc@gmail.com on 1/1/2019 at 4:47 AM.

Everything was perfect Dwight Shoe is a Excellent sales person and friendly I love my 2018 Ford Explorer and I got an outstanding deal and looking forward to in a couple of years getting another new Explorer and Crown Ford is the best dealership I have every deal with

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another Happy Customer

By Maurice on 12/31/2018 at 11:47 PM.

Initially, I wasn't interested in getting rid of my other truck, but after sitting with Dwight Shoe, and providing the needed info, "BAM", I am ion a 2019 F250. Dwight's a "Smooth Operator", and the service he provided was simply Marvelous.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It Just Doesn’t Get Better Than This

By Dlee466 on 12/31/2018 at 7:05 PM. Helped by John Sapp.

Salesman Dwight Shoe, Crown Ford Dwight sold me the exact truck I was looking for at the best price within several 100 miles of Fayetteville NC. This man listens, shares his experience and if you let him, he'll flat out get you exactly what you want. My dream ride was states away and he had listened to me and took note of what I wanted, engaged the supply system and had me in that vehicle within 4 days with a loaner vehicle while I waited at Christmas time. Come and see Dwight you can't be in better hands. I love my 2018 F150 Thanks Dwight God Bless Dennis

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

best service

By Arkia2315 on 12/28/2018 at 11:31 PM.

This is my second vehicle from this dealership and I'm completely Happy with all the service I got, rolling out with a new truck today.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy customer

By Red on 12/28/2018 at 8:27 PM. Helped by John in finance.

I’m very happy with my ECOSPORT purchase .Dwlight shoe and his whole team made my experience very enjoyable. Treated me Like I was family. I will definitely buy another car from this dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

It took some time but we did a deal at the end.

By Captainprice2000 on 12/28/2018 at 7:37 PM.

Good place and sales persons are awesome but I the finance room gave us a hard time but at the end we managed to make a deal.

I would recommend this dealer.