Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience

By Karen C on 9/14/2019 at 5:57 PM.

Great buying experience with Joe Caporicci today, he was very knowledgeable and helpful. Was deciding between two cars and Joe helped lead us to the right car for me. Highly recommend Joe!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second Happy Ending

By Steve S on 9/14/2019 at 12:10 AM.

This is the first time I bought a car twice from the same sales person and dealership. Why? Because it was a pleasure the first time and when I met up with Len Wallace again he was just as gracious and straight forward and spent so much time with me. I imagine Len and the dealership will be my first stop again next time. Gerardo was extremely helpful and courteous and went out of his way to make sure I knew how to work all the electronics and that I learned all the features. Thanks guys!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They made buying a car enjoyable!

By Missy L on 9/13/2019 at 5:44 PM.

Gerardo was great. He spent several hours with me reviewing all of the features of the car and ensuring that I felt comfortable in utilizing all of the insane capabilities that my car has. I feel like I have a new respect for the car itself because I’ve been driving it for the last month and only using the basic “obvious” features. He made the experience fun and if I ever forget how to do anything, he said I can text him! Nate was also wonderful. Once I found the car I wanted I was kind of dreading the next steps of negotiating the cost of the car. We were able to come to an agreeable price and he had me on my way. Last but not least, Joe in finance was extremely helpful in getting me everything I needed to take delivery of the car. He ensured that everything was handled with my tag and title. It was an overall excellent experience and I would definitely with confidence, recommend this dealership and team to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Crown Jaguar

By WM on 9/11/2019 at 4:07 PM.

Len Wallace is the most helpful sales representative I have ever worked with. I have purchased two cars through him, a Jaguar XF and more recently a Jaguar XJ. His assistance throughout the purchasing process and his continued assistance as a Jaguar owner even with the service process has been exceptional. I have recommended him to others who like Jaguars. On a scale of 1 to 5 I would rate him a 6!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience!

By Ali on 9/9/2019 at 9:27 PM. Helped by Megan Devin.

I had a fantastic experience at Crown Jaguar. I came from out of town to purchase my vehicle. Everyone I spoke with was extremely helpful and professional. My salesperson was Megan Devin. She is the best – professional, knowledgeable, responsive, personable, and honest! I couldn’t have asked for a better car-buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I'm so happy with my new truck!

By Lindeer13 on 9/9/2019 at 4:37 PM.

I've been looking at purchasing a new car to replace the one I've had for the past year. I ended up finding the perfect truck that I've been looking for! I had a flawless experience from beginning to end. My Salesman Dakota, with the help of Brittany Redenz and Bud Hawkins in management as well as Joseph Sobczak in finance made it clear that this was the best place to do business. I've read so many reviews and they're all accurate through and through. It's no wonder they're the best dealership in the area.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great, pain free experience

By Nate3333 on 9/6/2019 at 2:53 PM.

I really have very little to say I had already picked out the car from an online ad that I wanted so I already knew what I wanted when I got to the dealership. I felt now pressure, there was no haggling on prices, I paid under value for the car I went to buy. Joe and the dealership, in this experience, was very transparent with how they run their business and I felt it to be very fair. I felt valued as a potential buyer despite the fact I have been stereotyped in other dealerships in the past. Joe made the overall experience, something that’s typically long and dreadful, be something exciting and stress free. It was still time consuming as these things are but I just had a pleasurable time thinking of all the fun I will have in my new car! This is how car buying should be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Out of state purchase

By clyva on 9/4/2019 at 4:12 PM.

Made purchase out of state, site unseen. Live in Richmond, VA. I had a lot of anxiety about this. They are one of the few Jaguar dealers that are willing to sell across the country. Bottom line They offered the best out the door price. No B.S. Joe Mack was awesome to work with. Business dept. was a little slow to respond. If your buying out of state just do your homework about title and taxes. The business dept. handles that here, but it was bit of a shotgun approach, filling out every form and they get rid of what they don't need/use. Not a big deal. Overall would highly recommend purchasing a Jaguar from Joe Mack and this dealership. He was highly professional. He answered every call I made to him on any day of the week or time of day. BUY HERE!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

UNBELIEVABLE OVERALL EXPERIENCE

By Dog on 9/3/2019 at 8:42 PM.

Was deciding between a Mercedes and the F-Pace jaguar. Dakota was very helpful from the beginning. Made buying my car a breeze and it confirmed my loyalty to Crown dealerships. I’ll never go to another car dealer in my life.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another great experience! Highly recommend!

By Surfinglife63 on 9/3/2019 at 1:55 PM.

I started working with this dealership about 6 months ago because they had the exact car I was looking for. This time around, I went to the dealership and specifically Mike Donovan because of the way I was treated with my first purchase. This is my 2nd vehicle purchase in 6 months from Mike and the people at Jaguar Land Rover St Petersburg. They have gone above and beyond in assisting me with my purchases and I really enjoy the friendly interaction and how they understand the importance of my time....just another quick and easy transaction, thanks Morgan Richards for making the finance piece very quick! Mike knows that I will be back and that he will be the first one I contact when its time to trade one of these in. Great job guys.....

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Land Rover St Pete is Great

By Nolita Grey Evoque on 8/31/2019 at 11:21 PM.

Land Rover St. Pete helped me find the color and model I was seeking for a 2020 Evoque, as it was not in their inventory. Joe Caporicci was great - not a pushy salesperson. He helped me get a good trade allowance. I would recommend Joe and the manager Bud if you are seeking a Land Rover!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recommend dealship

By Jami on 8/30/2019 at 2:13 AM.

This is my 4th car that I have brought from crown and Len Wallace was my salesman for all transactions. He is very knowledgeable and helpful

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Sold a brand new Jaguar F Pace with visible defects

By JACKIEROGERS1 on 8/29/2019 at 8:16 PM.

4 months after purchase and 3 attempts to fix we still have a vehicle with visible defects that the dealership say is a “corporate problem”. General Manager did not return our calls or respond to our emails. Dealership has had the vehicle almost a month in 3 attempts to fix. The day after purchase the dealership told us “every vehicle on our lot that we’ve checked has the same defects. Another employee said “it is what it is”. This is a $60k vehicle with obvious bodywork defects that the dealership should not have sold and we should not have purchased. We have had to chase the dealership and Jaguar corporate but nothing has been resolved. Customer service should not end when you sign paperwork.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Great Sales Experience at a Car Dealership

By Waltrus on 8/29/2019 at 7:35 PM.

Ryan Bangtson was the smiling face who greeted us - as walk-ins - on a busy Saturday afternoon. He was gracious, knowledgeable and always stood ready to accommodate our requests and was a wonderful go-between for the final negotiations. We ended up buying an e-pace Jaguar. If I buy another car at the dealership, it would be with Ryan - he was among the best salesmen I have ever dealt with. I was not that happy with the Service department, however. There were some repairs that needed to be done and the sequencing of those repairs and the Diamond Finish pushed the return date to 8 days. During the final 3 days, the Service rep (Alex) wouldn't answer our calls so we had to engage Ryan again who was a wonderful trooper. We finally got the car, but we weren't notified that the car was ready.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Yes, yes and yes!

By TreacleFL on 8/29/2019 at 3:29 PM.

We looked at several models and test drove a few. Matt was very knowledgeable in answering all kinds of questions, patiently came along as I walked the lot (in the rain) asking questions, and pulling up the next vehicle for me to look at. At long last, it was down to the F-Pace and another SUV. No doubt that is not what a dealer wants to hear, you are leaving to test drive something else! Megan, Matt, and Jeff are consummate professionals; there was no negativity or pushiness from anyone. This is our second Jag from this dealership. Yes, we did look at other SUVs, but knew it would be this dealer only if it was going to be a Jag. Clearly the test drive at the other dealer was not remotely comparable to the performance and handling of the F-Pace and we came back within the hour to sign the paperwork! It takes village folks and without a doubt the team available at Crown Jag make car buying unlike anything I’ve experienced.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience

By Kmracer on 8/29/2019 at 1:51 PM.

Amazing experience from the front desk to sales and then to financing. The quality of leadership is clearly felt throughout the dealership. Felt really taken care of. Thank you.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Amazing experience, very helpful and efficient

By dak on 8/28/2019 at 5:12 PM.

Joe Mak and the rest of their team were outstanding to work with. He stayed late to accommodate our work schedule and worked quickly to get everything done. We did a test drive, loan approval and all paperwork done very quickly and he followed up with us closely to make sure everything was going well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Megan helps me get new I-Pace

By CD on 8/28/2019 at 1:54 PM. Helped by Bud Hawkins.

Megan Devin was incredibly helpful in my getting a perfect new "I Pace". From the first phone call through several meetings and calls finding the perfect car for me, to finally patiently showing me all details on using my new car, Megan was extremely knowledgeable and professional, always enthusiastic and polite. I highly recommend Megan Devin and the whole staff at Crown Jaguar in St Petersburg, FL.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional & Exceptional

By Satisfied Customer Relinda on 8/27/2019 at 8:53 PM.

Logan was a complete professional from start to finish. He ensured I got everything I needed and was completely satisfied. He left no stone unturned nor did he hesitate in involving his team to make sure I walked away loving my vehicle purchase and that is what it is all about! From the sales team, to finance, and all the way to management (Bud)... Thanks team Jaguar, you really made this experience seem easy and it was definitely worthwhile to give Crown Jaguar my business. I am sure I will be very happy in my 2020 Jaguar F-Pace!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Very accommodating, friendly, and thorough

By Westburywhitehorse1 on 8/27/2019 at 3:24 PM. Helped by Reid Richardson.

Im always treated well and acknowledged with a friendly hello and smile from both when waiting to check in or out. All three are always very professional and welcoming. They take the time to explain things and it's nice being remembered each time I come in ensuring to always enquire after me, demonstrating an extra special experience. Thank you!

I would recommend this dealer.