Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

great people to work with

By randy on 1/4/2019 at 11:31 AM.

we bought a used 2018 Lincoln navigator from crown. the salesman was friendly and did not pressure us. the negotiation was easy and once the deal was done- the paperwork was done in a timely manner and we were on our way with our new car. they gave us a great rate on financing and we bought an extended warranty. I would definitely do business with crown again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest car buy ever

By FlexRay on 7/13/2018 at 2:56 AM.

This was the absolute easiest car purchase ever, Mr. Chamar London was honest and prompt with his responses. Anyone looking to purchase a car go see Mr. London at Crown Motors in Tyler!!! Thank you Mr. London for all of your help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best.

By Michelle.roberts15 on 6/30/2018 at 8:57 PM.

I had a amazing salesman. And I love the car he had picked out. I would refer anyone to crown Kia. They had amazing staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience ever!

By CheznAmber on 6/23/2018 at 3:15 AM.

So going to a car dealership is just about the last place I want to be. Don't want the hassle. Don't like being Or pushed toward something. This however was the complete opposite. Our salesman was great. Not pushy but kind funny and respectful. We got exactly what we wanted and were in and out in a super short amount of time. It was just about the perfect car buying experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service all around!!

By Tinkerbell0788 on 6/15/2018 at 8:11 PM.

I had a great experience at crown Kia. Chamar was so helpful and explained everything to me and made it very clear what features the Kia Stinger! Had a great experience over all!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing!

By reannaramirez14 on 6/15/2018 at 1:21 PM.

This was my first time getting any new car at all, Chamar of Crown Kia in Tyler really helped me out a lot and was friendly and kind and very reasonable/patient the entire time! For sure would recommend him to anyone who is looking for a new car :)

I would recommend this dealer.

Overall Rating

3.6  

4   Customer Service
5   Friendliness
4   Overall Experience
2   Price
3   Quality of Work

Decent

By Kozio on 6/2/2018 at 4:37 PM.

We had had a bad experience the first time we had decided to visit a dealership and shop for a car, so this time we went in fully prepared and thankfully were not disappointed. There were a few bumps but overall we had a good experience as they worked with us a lot on getting the car we actually wanted and were upfront with us for the most part.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My New Car Explerience

By Couch, Cynthia 123 on 5/31/2018 at 1:49 AM. Helped by Finance; Cris.

Working with Charmar London was a pleasant experience. He was hard working, knowledgeable and very respectful to my concerns. He never gave up and was more than willing to go the extra mile. May I be so bold to say that he was one of the main reasons I went through with this new deal. You go Mr. London, stay true with yourself and your customers and you will go far. Cindy Couch

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ryan Davenport Thank you!

By Nissan guy 123 on 5/27/2018 at 11:39 PM.

Just to thank Ryan for helping secure loan on car! Out standing salesman up front all the way! Highly recommend!!! Great over all experience with dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!!!

By Donna on 5/27/2018 at 1:38 AM.

Chamar and the whole staff at Crown Kia in Tyler were awesome. They made the car buying process very easy and actually enjoyable and for that I am grateful. I would definitely recommend them to anyone buying a car!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchasing Experience

By NewCar on 5/13/2018 at 9:40 PM. Helped by Chris.

Chamar was very helpful, patient, upfront and honest, and did not do a lot of haggling. He educated himself on the front end to know what I was looking for, price range, and what I was working with. I walked out with payments and APR less than I expected.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Salesman

By purpleacj80 on 5/6/2018 at 4:06 AM.

Thank you Mr. London for working hard to get me the best deal possible on my new 2018 Mitsubishi Mirage. I greatly appreciate your professionalism.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Salesmen!!!!!

By MJ on 5/6/2018 at 12:27 AM.

I only recommend one Dealership in Tyler, Texas and that is Crown Kia!! Thank you Chamar London and team!! Best day ever! Go to them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Smile On My Face

By MaryG18 on 5/4/2018 at 1:20 AM.

I was very thrilled how they worked hard to put me in a car 2018 Kia Forte and my color. Silver. And I'm Smiling

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I’m happy

By Sbookout on 5/3/2018 at 4:54 AM.

I got to drive away happy in my new van! It’s super nice and just what I needed and wanted. Thank you Shaun for finding me the perfect vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fabulous service!!!

By Kiatyler on 4/28/2018 at 9:38 PM. Helped by Evan.

We truly appreciate the stellar service! Thank you Ryan and Evan. We recommend both as great points of contact! We love our cars! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely Satisfied

By rick1965 on 4/2/2018 at 11:20 PM.

This is the third Kia I have financed at this dealership. Shaun Jeffrey was extremely helpful in helping me get a new Kia Forte financed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The only reason I stopped...

By lbaker6914 on 4/2/2018 at 7:42 PM. Helped by Ossy.

I stopped to buy one car, A USED Kia Soul. But, thanks to Shaun, I left with a total of three vehicles! 2 being brand new Souls! He is young, smart, energetic and worked with us through everything! He is knowledgeable, listened to my concerns and had extreme patience while I took my time to decide. He and Ossy were quite the team! Thanks, gentlemen!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Loved these guys!

By lbaker6914 on 4/2/2018 at 7:34 PM. Helped by Ossu.

Big kudos to Crown Kia for having a man like Shaun working for them. He is friendly, fun, knowledgeable and an absolute joy to work with! He made our experience wonderful and quite easy. I not only bought this vehicle, but, thanks to Shaun and Ossy, I purchased 2 other vehicles! If you need some wheels, I would recommend Shaun at every turn! Thanks, guys!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Crown Kia/Second Vehicle

By CM on 3/21/2018 at 3:16 PM.

Chamar was courteous and worked hard to get me the best deal possible. I truly appreciated his effort as I was on a time crunch. Chamar got the job done! Thank you!

I would recommend this dealer.