Dealer Reviews

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Overall Rating

2.2  

1   Customer Service
3   Friendliness
2   Overall Experience
3   Price
2   Quality of Work

I brought I brand new Versa from this dealership and...

By krispykreme on 9/18/2013 at 4:36 PM. Helped by Maurice Brown.

I brought I brand new Versa from this dealership and within 3 months something was damaged on the car. The damage was not from anything I did. The heat shield (located under the car) had merely just fallen off, but this dealership and it's employees were not willing to go out of their way to help me. I bought the car and moved to a new state and the Nissan dealership in Kentucky was more than willing to do everything in their power to help me. I would not recommend this dealership. They do not follow up when they say they will, and they were not willing to help me out. I wouldn't say this, however, when another Nissan dealership was able to assist me and help me with my car damage, I knew that I was dealing with a horrible dealership back in Decatur, IL. The people who work here are the typical salesperson that hide things and make their words all fluffy, but do nothing to actually make your experience better.

I would not recommend this dealer.