Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best service around

By naymous on 5/19/2019 at 4:49 PM.

So happy to have gotten all my Volvo’s from Culver City Volvo. Always the best experience and best service. Love bringing my car in

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service review

By uclaute on 5/16/2019 at 11:44 PM.

Very good customer service, very good explanations on the service before and after completion of the work on the vehicle. Did not take too much time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had to decide to lease again or buy

By CNFAIR on 5/16/2019 at 5:34 PM.

Michael helped me decide what to do at the end of my XC60 lease We drove the newest model and looked at the cost of buying my current lease car Since it only had 9600 miles on it--my husband and I decided to by the car Everyone was very helpful--we couldn't have done it ourselves

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everything promised was delivered

By Jtf on 5/15/2019 at 5:30 PM.

My new Volvo was delivered on time, clean, and full of gas. The dealer rep was very patient and thorough while showing me how to use all the features. I couldn’t be more pleased with this leasing experience

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great Service

By MPARRISH2 on 5/13/2019 at 7:35 PM.

Had a great experience working with Tony at this location. They had in stock the car my wife and I wanted and it was a simple straight forward process. Will definitely recommend to anyone considering a Volvo to stop by this location and ask for Tony.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By RSEGOVIA on 5/10/2019 at 8:16 PM.

Great and friendly service form start to finish. They made the entire process very easy and comfortable. As a first time buyer, I was very satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

always great

By Roger S. on 5/10/2019 at 1:58 AM. Helped by Damien Mucci.

Damien always takes good care of me and my Volvo. Couldn't be happier. The dealership is very clean and nice. The service is done right. I appreciate a rental car to drive while my car is being worked on. Thanks again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No BS

By RICHARDMOLINARE on 5/7/2019 at 7:13 PM. Helped by Frank Guziak & Maria Alerta.

Frank Guziak in sales and Maria Alerta Sales Manager are a great no BS team. Found the car and made the deal happen when other Volvo dealerships dropped the ball and were playing coy. Go with Frank and Maria!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By flammboyant on 5/6/2019 at 11:15 PM.

Great, friendly service from start to finish. Always reliable and fast, I will continue going to Culver City Volvo for all of my service needs.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent service and accommodations

By Lori123 on 5/5/2019 at 6:44 PM.

I called Martin Munoz Saturday morning to see if I could have major service the same day and he accommodated my request. My car was finished at the time and cost as estimated. Martin was very professional and friendly, had a very pleasant experience. Lori F.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The service department is great

By Volvodriver on 5/4/2019 at 5:44 PM.

The service guys at Culver City Volvo are always great with my vehicle and get the work done in a timely fashion. I have been going here for 6 years

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleased with the experience at your service center!!!

By L A driver:) on 5/4/2019 at 1:29 AM.

Martin Munoz took excellent care of everything!!! Arranged specific appointment time.........so no waiting on arrival!. Arranged a ride back home at once. Notified me when inspection was complete . Sent a car to pick me up. Explained what they had checked. I'm exceedingly pleased with Culver City Volvo Service Center for my car needs. It is clean efficiently run by Martin Munoz who was cheerful, helpful and friendly. Of course I'll recommend it to all my Volvo owner friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

30K mile check up

By HH on 5/2/2019 at 8:07 PM. Helped by service Damien there was a very nice lady at the front desk who did the Uber, and also someone at the register who was fun. sorry i didnt catch their names.

Damien was very helpful and listened to my thoughts on noises in the car without laughing too much. and fixed them. and had the car in and out quickly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Volvo #9

By 7volvosandcounting on 5/2/2019 at 11:46 PM.

Excellent dealership and service. I never go anywhere else for my Volvo needs! Tony and Hector are the best in the business. Everyone is great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By author of the review on 5/2/2019 at 5:37 PM.

Got my car serviced, no issues to complain of. Martin is always very helpful and knowledgeable, and gets me in and out in a timely manner. Always friendly and a pleasure to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Car Buying Experience

By KYMMILLER73 on 5/2/2019 at 12:50 PM. Helped by Rosie.

This was the first car that leased on my own; without any help from my parents. To say the least, I was nervous. I went to Culver City Volvo because they offered the most competitive price. I stayed because of Rosie. She was friendly, made me feel comfortable, answered all my questions (and there were a lot of them) and gave me a sense that she was going to take good care of me.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service

By Levo on 5/1/2019 at 6:58 PM. Helped by George Mejia.

I had an oil change service done here and I am very pleased with the result. I am very pleased with George Mejia's help and his explanations about my questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Volvo Dealership provided Excellent Service

By Steven Flynn on 4/30/2019 at 6:59 PM.

I have purchased my cars from this dealership for over 20 years. My current purchase of the 2018 Volvo XC60 has provide me with the excellence I have come to expect from this dealership and the outstanding Service has continued.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very nice buying experience.

By ALANS218 on 4/29/2019 at 5:55 PM.

I was initially looking to get a BMW or an Audi, but read good reviews about the Volvo sedan, and decided to check it out. Loved the car, the price was right, and Tony was wonderful in making the whole experience as smooth, simple and pleasant as possible. Kudos for great customer service!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Quick and thorough turnaround

By jsmarty5 on 4/29/2019 at 3:16 AM. Helped by Amy.

Quick and thorough turnaround. Got an early AT warning. Service tech provided all details related to repair even citing the service bulletin for reference. Amy and Martin always take good care.

I would recommend this dealer.