Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.6  
Friendliness
4.8  
Overall Experience
4.2  
Price
4.4  
Quality of Work
4  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great buying experience.

By gwoody25 on 8/18/2019 at 3:45 PM. Helped by Cristian Damian, Jim Curran, Barbara Martin.

We had a great buying experience with this dealership. Honest, knowledgeable and no surprises or high pressure tactics. Extensive test drives were offered and pricing was straightforward and transparent.

I would recommend this dealer.

Overall Rating

2.2  

3   Customer Service
4   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Disappointed

By BE55 on 7/28/2019 at 4:18 AM. Helped by Sean Parauka.

I drove in several hours from upstate NY for a car that I had been looking for and really wanted. It was a Certified Pre-Owned Sportwagen SEL. Bought it, overpaid a bit according to Kelley Blue Book, but, like I said, I really wanted it. I got it home and was overall pleased with the car until almost a month in. We had a few days of rain and I came out to water down the rear posts and water pooling in the trunk. I looked closer at the other posts and I notice there was faint staining. I took it into my local VW for the repairs and two weeks later I still don't have a car. The real bummer is that the local VW says they think it was probably a known issue and Curran probably just cleaned the posts to hide the problem. I am making payments on a car I don't even have and it is a mess right now. Good times.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

20,000 miles service

By Awamato on 5/14/2019 at 2:09 PM. Helped by Danny Baion- always so helpful! He’s great. Everyone really is !.

Apt was for 8:00 am. Picked up a loaner and out by 8:15. Car was ready and washed by 10:30. Easy, easy, easy !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best VW Dealer & Service Dept.

By MKbeetle on 5/9/2019 at 1:48 AM. Helped by Danny, Will, Andy.

At Curran VW, you are treated if you’re the only customer there. Danny, Will and Andy are knowledgeable, friendly and answer whatever question I have. Maintenance performed is correctly done the first time and reasonably priced. I will continue to bring my VW here for service and highly recommend to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

If you're looking for truly great service, look no further!

By josephmfranco on 4/23/2019 at 3:35 PM. Helped by Will & Danny.

Will and Danny are exceptional service consultants!!! Their professionalism, knowledge, and thoroughness make my experiences there truly pleasant. Will and Danny are extremely courteous and honest, and they work hard to meet expectations. They even provide me with progress updates while my vehicles are in for service. Thanks to Will and Danny and the exceptional service they provide. I will always take my vehicles to Curran VW (specifically Will or Danny) for service, and I highly recommend them to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By Travis123 on 5/8/2016 at 2:27 PM. Helped by Jim Curran, Sean P..

Bought 2011 Jetta ,traded it for a 2015 GLI SEL. No problems Jim Curran & Sean P. are the best. Drive GLI before buying anything else

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

2015 golf TDI-S Sportwagen purchase

By amcgeorge on 9/12/2015 at 11:43 AM. Helped by Sean Parauka,Jim Curran,Barbara Martin,Parts Dept.

Just bought my sportwagen on Thurs Sept 10. Very pleased with the buying experience. Sean Parauka in sales was thorough in presenting the car's features, both on the showroom floor,then on a test drive and finally on pick-up. I recommend Sean and Curran VW. I'm the short time I've driven my SW it is a real pleasure. Looking forward to years of driving this car. Thank you Sean P.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a pleasure

By Michlieb on 8/29/2014 at 10:58 AM. Helped by Jim Curran.

We bought our first VW from Jim Curran almost 15 years ago and since then we have been a VW family . Wife drives a Tiguan, I have a Jetta and my daughter a beetle. They are fun, economical cars and Curran VW does a great job in supporting you through the years. It's always a pleasure.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick & Easy

By rpdunford on 8/27/2014 at 6:57 PM. Helped by Jim and Chris Curran.

The entire process of purchasing my new Passat was quick and easy. Negotiation, financing, and delivery were all stress free and the Curran's delivered on all of their promises. I would definitely recommend this dealership to anyone in the market for a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By ws5779 on 7/11/2014 at 12:32 PM. Helped by Danny.

Curran Volkswagen in Stratford Ct, was superb. The service department went above and beyond the standard mindset of quality service. I recommend this dealership due to their ability to support the ongoing regular maintenance which is critical to any vehicle and their dedication to excellence.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Volkswagen Purchase

By timford58 on 6/15/2014 at 2:55 PM. Helped by Chris Curran Jr.

Chris Curran Jr is an extremely well trained professional car salesman. Chris answered all of our questions and did a tremendous job explaining the details of our new Eos. Curran Volkswagen should be very proud to have an employee of this caliber representing their dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Deal...

By geraruiz on 5/2/2014 at 3:30 AM. Helped by Chris Jr, Barbara Martin.

Our experience with Curran VW was great, excellent service, attitude, timing and financially they offer exactly what we were looking for... I will definitively recommend this dealer to do business with.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New Jetta

By jetta5 on 4/15/2014 at 10:22 PM. Helped by Chris DiPallo & Chris Curran.

Chris DiPallo sent us a notification of the incentives offered by VW. He helped us explore all of our options from purchasing our leased car, leasing a new vehicle and finally purchasing our new VW Jetta.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Company!

By the4dews on 4/10/2014 at 2:34 AM. Helped by Eric Wanzie, Chris Curran Jr & Chris Curran Sr..

The employees welcomed me from the moment I walked into the door. Eric Wanzie was very knowledgeable about all the vehicles. I felt very confident with my purchase. Eric also has a great sense of humor. It was also reasurring that the owners were among and also introduced themselves to all the customers while I was there. Even Barbara who took care of the paperwork was very polite, knowledgeable & very organized! I highly recommend this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Regular Maintenance great as usual

By chaslupo on 4/1/2014 at 11:52 AM. Helped by Danny Baio, Frank Bender, Roxxane Curral, Andy (Manager).

Great place, low prices compared to all other VW dealerships, excellent service guys, take all coupons now. Danny always goes above and beyond to accommodate.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
3   Quality of Work

Went to buy a Jetta GLS years ago. Salesman at Curran...

By TheVanishingPoint on 3/22/2014 at 3:17 PM. Helped by Jerry?.

Went to buy a Jetta GLS years ago. Salesman at Curran (don't remember his name, some older guy) tried to offer me 8.9% financing for 60 months. Wouldn't accept the possibility that there were better rates available. My credit was sterling then, as it is now. So I left Curran, took a train to NJ and bought it from a different dealer at a reasonable interest rate. Fast-forward a few years, and I am using Curran for my service. (Which there was plenty of, since the car was unreliable; erratic warning lights, bad O2 sensors, new catalytic converters, sunroof drains that plug and flood the interior. Most of which was not under warranty.) I go in for an oil change early on a Saturday morning, and I wait while the work is being done. Because, its just an oil change, right? Why leave the car overnight for an oil change? Well, apparently that's not the way the service staff viewed people who wait. When I go up to get the bill after the work is done, they hand me the receipt to sign, green paper that's still hot from the printer. I glance at the itemized charges: 6.x quarts of such and such oil, sure. Oil filter, ok. Then it said the seven-letter A-word, in all caps. 1 hour labor...Huh? What was that last one? That's right: the A-word, printed right on the bill (not handwritten). I ask the girl behind the counter about a problem with my charges, and let her read it. She freaks a little and tries to take the bill, but I hang onto it. I tell her to call the manager and not tell him why I'm asking for him. He reads it and also freaks a little bit. My oil change is free, not surprisingly. And I was in a good mood otherwise, so I didn't press the issue. But I never went back to Curran (because they actively discouraged my business, and don't respect their customers), and I sold that car and won't buy another VW.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They employees at Curran were extremely friendly and...

By dawnm0110 on 3/21/2014 at 2:07 AM. Helped by Marco, Barbara, Chris & Jim.

They employees at Curran were extremely friendly and helpful. More then that they were not pushy. Nothing is worse then going to look for a car and someone expecting you do buy a car without going home and thinking it through. Barbara was a delight to work with. She went above and beyond to help us get the financing and we didn't need to go back and forth to the dealer. Once we made the decision to purchase a used 2011 Tiquan we did a lot of dealing on the phone which was great for busy people with full time jobs. Marco took us for the test drive and also gave us the final rundown on the car. He was professional and thorough, giving us the abbreviated version of owners manual without having to read it. Again a great way to buy a car without being at the dealership for hours. Overall it could not have been a more pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I was looking for a specific type of car; four door sport...

By christomque on 3/13/2014 at 1:09 AM. Helped by Chris (sales).

I was looking for a specific type of car; four door sport sedan with manual transmission. I was not sure what Volkswagen offered but was patiently educated by Chris from the sales staff. I never knew the CC came in a manual and when I saw it that was what I wanted and Chris was very helpful in the sales process educating me on the car. I will recommend Curran Volkswagen to my friends any time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Passat was in for its 50,000 mile service, plus a...

By GloriaKiss on 3/9/2014 at 1:16 PM. Helped by Sean.

My Passat was in for its 50,000 mile service, plus a couple of other small things. Sean called in the morning to ask about a noise I had reported, telling me that they had taken the car for a drive and had not heard it (it's very sporadic). He called later to tell me that my rear brakes were going to need new pads very soon. I asked him to have that done while the car was there. And he called mid-afternoon to tell me that my car was ready. He was friendly, efficient and courteous, making my experience with Curran very positive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

I previously owned a 2003 Passat and was always very...

By 209000220 on 2/27/2014 at 3:53 PM. Helped by Service Dept.

I previously owned a 2003 Passat and was always very happy with the team in the Service Dept. When I decided to purchase a new car I knew Curran was the place to buy from. Sean in Sales worked with me for several months always updating me on special deals. He is very knowledgeable, patient and answered all my questions. The Service Dept did an outstanding job of servicing my 2003 Passat, always informing me of their findings, the cost and allowing me to make the decision on the repairs that may have been needed as well as explaining the problem. I just went in for my Courtsey New Car Inspection and was pleasantly surprised to see that they "Washed" my car. Curran definitely gives outstanding Service in all their Dept's with well trained and couteous employees working for them.

I would recommend this dealer.