Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.4  
Quality of Work
4.7  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Forgot my floor mats

By K91956 on 2/9/2019 at 12:11 AM.

I bought a new 2018 Chevy Cruze from this dealership. While it never dawned on me, one of my friends pointed it the fact that my car didn’t have any floor mats. I soon realized that I, in fact, never received the floor mats that were supposed to come with my car and my carpet is now damaged. When I called to explain the situation I was transferred twice and put on hold where I was then hung up on. I called back and was told I would have to wait until the following weekend to return to see if I was “truly” missing my floor mats. I returned to the dealership to receive my floormats and was handed me dirty used floormats out of a “new” vehicle. Very disappointed with this dealership.

I would not recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Good place

By Yepp... on 1/28/2019 at 5:01 AM.

Great team that is very helpful. Was met in the first 5 minutes of being there and 5 minutes after that was already test driving the vehicle we ended up buying. Not pressuring at all, thanks guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

"Thanks go out to Lincoln"

By Roy James on 12/15/2017 at 6:48 AM.

Lincoln was understanding and helpful in obtaining by objectives to purchasing my vehicle. I really appreciated the effort he put in to getting the car I wanted at a price that I was really happy with. An additional thank you for Danielle for her assistance and help as well.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Great Experience

By Rshana on 12/5/2017 at 7:09 PM.

Our experience at Cutter Chevy was great. Our salesperson Lincoln was knowledgeable, helpful, and a pleasure to work with. Lincoln and Danielle both went out of there way to ensure we were satisfied with our purchase.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Lincoln did a phenomenal job helping us

By Jmazz on 11/19/2017 at 3:22 AM.

He help us a lot, and we didn’t walk out with a feeling of debt, we felt comfortable with our purchase and that how everyone should be

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome 👏🏾

By Jamiasp on 10/21/2017 at 8:54 AM.

Lincoln and his manager were very helpful to me and my husband. I left a very happy customer 😍Not too aggressive very friendly!I would definitely refer friends and family to Cutter Chevy in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Chevy Lover...!

By Michael T on 10/14/2017 at 9:34 PM.

from the time we walked into this Cutter dealership to the time we drove off with our beautiful Silverado, we received nothing but fantastic service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer service

By Synzy9902 on 10/7/2017 at 2:11 AM.

The team at Cutter Chevy are awesome! From the managers down to the service dept. Everyone there was smiling and acknowledged all the customers that came through. Alan is great!!! He was very welcoming right off the bat. He was so helpful and took his time and didn't make us feel rushed. Alan made sure that we were got exactly what we were looking for. He made a personal connection with us that made it a pleasure to work with him. Thank you so much!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Coco De Rasta

By D.R0kk on 9/22/2017 at 7:39 AM.

Love the help from bro Coco. Broke down in detail every car, helped me a lot to picking the right car also. Very patient & very helpful. If you are looking into getting a car, head down to Cutter Chevy in Kakaako and look for Coco Calastrava! You won't regret it! #Kalihi

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Professional, punctual, detail orientated.

By B Hans on 10/3/2017 at 1:13 AM.

Alan was excellent to work with on purchasing our new vehicle. Being an off-island customer communication was very important to us. Alan answered all of our questions and addressed our needs promptly. Throughout the transaction he provided updates including timelines on additional items we had requested to be added to the vehicle. He took time to listen and understand our schedule in traveling to the dealership. We highly recommend him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By MattL808 on 9/22/2017 at 11:03 PM.

Kawika and maurice got me into a brand new silverado and did it with excellent service. Not only did they make it happen for me but they did it fast. Im so happy i had the best in the biz to hook me up with a bad xxxxx! Thanks for everything guys i love it!!!

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Big Tingz Only!!!

By Jroc92 on 9/21/2017 at 6:27 PM.

Brah check out my braddah Brent he knows what fits ya style so if in doubt go all out. Not only cause he is my good friend he doesnt rush things and go according to what you feel and have to say

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By Brxtn26 on 9/20/2017 at 2:44 AM.

Service at cutter Chevy is one of the best on the island. Go see Brent, Russel, and Richard they definitely take care of you. Rate them 5 star

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Excellent Customer Service

By carcarcar on 9/20/2017 at 2:28 AM.

Brent was very helpful. He patiently took the time helping me choose my new chevy and set up a reasonable payment options. Much mahalos s

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome customer sevice!

By Javan Hemenway on 9/20/2017 at 1:55 AM.

Customer service and quality of work with Brent was really easy to work with. I would most definately recommend him to a friend or family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5 Star Customer Service 👍🏼

By HRK on 9/20/2017 at 1:41 AM.

HUGE thank you to Brent Labrador for getting my growing family into our 2016 Tahoe LTZ! I was skeptical about the size of the car, but after my first test drive, Brent had convinced me that this would be the perfect family car for us -- and he was right!! He knows his trade! I loved that most of his major selling points were the improved safety features (and there are SO many 👏🏼) as this car would be the family car. He was very patient, had an answer for every question about the car, and was so helpful every step of the way. From the test drive, to the trade in, to handing over my keys!! Thank you Brent for finding the perfect fit for my family! Would recommend to everyone!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

awesome help

By KB2 on 9/20/2017 at 1:29 AM.

Awesome sales person and alot of knowledge in what hes selling. He got us into 2 chevy silverados under our budget and was very helpful an patient.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my malibu premier 2.0

By SKA on 9/20/2017 at 12:04 AM. Helped by Eugene shuttle.

Gotta give xxxxxxto my salesman, Brent Labrador. He knew what i wanted, hustled for it, and i am loving my car with all her bells and whistles!!! I have recommended all my family and friends to check out Cutter Chevrolet and Brent Labrador for any chevy. Customer service is good and get the warranty package. my whole experience was Chevrolet-fully done. 💜

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Jacob808 on 9/17/2017 at 10:33 PM.

Aaron was a great sales person for me. Went in and found the truck I wanted and did as much as he could to help me get the truck I wanted I would recommend Aaron as salesman for people looking for a car at cutter

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Aaron is the best salesman ever!

By MORAfamily on 9/17/2017 at 8:37 PM. Helped by Rodney.

This is the 2nd car we purchased at Cutter thru Aaron and I can't even fully explain how great this guy is and how hard he works to get things within your budget . Two times this guy has worked wonders for me and my family to the point where we always leave amazed and extremely satisfied. From the time of our 1st purchase, he has stayed in touch with us and has become like family to us, sometimes just calling or texting to see how things are going. The guy is a beast when it comes to getting you exactly what you want. Twice he has come thru for us to the fullest extent. Not only a great salesman, but just an awesome person in general, with a big heart and 100% genuiness. No fast talking smoothness with this guy. He's one of the most humble and big hearted salesman you could ever meet. I'd recommend anybody to this guy. If you're looking to buy a car, Aaron is the go to guy. Between these guys: AARON AMBE, RUSSELL LAMAY, and RODNEY, whatever you're looking for, whatever your price point or budget, these are definitely the guys you need to be looking for. My first new car was sold to me by Aaron and I left extremely impressed, my second new car, (also sold by Aaron) I left blown away. These guys are the real deal. The most down to earth, genuinely good guys.

I would recommend this dealer.