Dealer 2-Year Rating

Customer Service
3.9  
Friendliness
4.1  
Overall Experience
3.9  
Price
4.1  
Quality of Work
4.1  
Service
2.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Phenomenal Customer Service Experience

By Emani3 on 1/23/2019 at 5:22 PM.

I came into the dealership to get a warranty repair completed and was impressed with the loaner car I had received and started toying with the idea of a new car. In the past, my experience had not been so great at Darcars but I remembered a few great individuals who saved the day, so I decided to check out what 2019's they had to offer. In my perusing, Mr. Milton Stiff came to the rescue. He was helpful without being overbearing or pushy. Due to having a 2018 Accord, I was pretty much aware of what the car had to offer and just really wanted a new car without having to pay more to have it. Mr. Stiff showed me a few different cars, but I was still attached to the same model I already had. So with the help of the awesome finance manager, Kerry Dillard, my wish to have a newer car was accomplished. This was my second opportunity working with Mr. Dillard and once again he made my experience with Darcars of Honda a joy. He added to the great care and concern I received from my salesperson, Milton Stiff. They were both very welcoming, professional, honest, straightforward, and friendly. I was able to get GAP insurance and additional coverage for my car without issue (a definite necessity when buying a car) and for a nominal cost when you look at how much an accident or damage to your car could cost you. The transaction was seamless and did not take much time to complete. I would definitely recommend coming into Darcars of Bowie to see Milton Stiff and Kerry Dillard when buying your next vehicle for an amazing car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car purchase experience

By Leslie Bland on 1/4/2019 at 1:02 AM. Helped by Anthony Vanchieri.

Anthony was very helpful and made me very comfortable with the whole experience. One of the best salespeople I've worked with. Thank you sir.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a car

By Brownie on 12/28/2018 at 9:54 PM.

Anthony V. provided exceptional professional services. Extremely knowledgeable about the vehicle; took time to ensure that I was comfortable with how the car operated. Vehicle was delivered clean with full tank of gasoline.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Helpful and Caring

By New van owner on 12/11/2018 at 12:41 AM. Helped by Anthony Vanchieri.

Appreciated the time spent with us. It took quite a bit of time for us to make a decision. Displayed patience and was very knowledgeable.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing Service

By Elle on 12/9/2018 at 9:36 PM.

From start to finish the experience I had was amazing. Suzzane was very knowledgeable about the vehicle and made sure to answer all questions thoroughly, going out of your way to find the answers if she did not already know. the process went very smoothly and Suzanne made it lively one that was well worth the wait. I would absolutely recommend to any person looking for a Honda to go to Bowie Honda for a great experience with people who care about the quality of your visit with them. And I especially recommend an appointment with Suzzane to make your experience greatly entertaining and informative from someone who cares greatly about you making the right choice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING Customer Service!

By gdchilcote on 12/8/2018 at 2:16 AM. Helped by Anthony Vanchieri,.

Anthony was AWESOME in helping me get my first ever used car! He really took the time to talk to me and figure out what I wanted, and worked with my budget to make sure I got a car I loved. He pulled out cars one by one and we went through their features, how they matched what I wanted, and if there were any setbacks that didn't match what I wanted. Absolutely wonderful!!! Would recommend him to any person wanting an outstanding experience with someone who is focused on making sure you have a car you love.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great overall experience

By jkw on 11/5/2018 at 6:50 PM.

Elmer helped me get the car and the price I wanted within a short period of time. He and Kerry provided great customer service and were both very friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By GXMolina on 11/3/2018 at 6:11 PM.

Suzanne was extremely helpful throughout the whole time I was there. Very well informed about the car I was interested in which was the 2018 Honda Civic Hatchback, answered every question without error. She gave great customer service and made the process as quick as possible. Will definitely be back.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Bad service

By Ahmad on 10/11/2018 at 5:52 AM.

They actually hide the car i saw online to find out they want to raise the price online by 5000 dollars!!!! Manager( glen williams) told me I don’t know where is the car !!! Nobody will believe that !!!!! I asked him to locate the car ?he said i dont know where is the car !!!!Then the car became available after they chane the price from 8500 to 13,991 !!! They should conduct business differently!!!!!!! Never do business there !!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By shm94 on 10/5/2018 at 3:23 PM. Helped by Brian Mead.

Brian is extremely helpful when guiding you through the service process. He makes sure that all of your concerns are addressed and he takes his time with you as the customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We just keep coming back

By shm94 on 10/5/2018 at 3:20 PM.

This is the third vehicle we have purchased from DARCARS Honda. This is the first time we have purchased a vehicle from Ifiok. He is knowledgeable about the vehicles and he made the process quick and easy to understand. Will definitely continue to purchase Hondas from this location!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Professionalism

By Sunshine on 8/13/2018 at 9:41 PM. Helped by Sanjay, (Sanay).

Let me tell you, OMG, he knew EVERYTHING about the 2018 Honda Pilot from the inside/out!! He synced up my IPhone. One satisfied customer!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Milton Stiff

By NewCR-V on 7/7/2018 at 7:06 PM.

Our experience buying a car from Milton was as good as it gets! We visited three times while trying to decide which brand of small SUV to buy. Milton patiently and without any “car salesman” pressure showed us all the features answered all our questions and took us for test drives on each visit. He could not have been more helpful and we finally decided on the CR-V in the sandstone color. But it turns out that color was not available - the closest one was in Fredericksburg Virginia! Milton voluntarily drove there the next day and brought it back to Bowie - an all day trip with traffic - forfeiting any potential sales that day in order to get us the car we wanted. What a super experience! If you are in the market for a car, go see Milton.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and knowledgeable service. I highly recommend.

By Happycustomer18 on 6/29/2018 at 9:35 PM.

My 2 year old Honda would randomly not start and my local Honda service center couldn’t figure out the problem so I contacted Honda of Bowie service center and spoke to Nicholas. He was great. Very knowledgeable and put me at ease. I took my car in the next morning, the problem was fixed and I was extremely grateful. Thanks Nicholas!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

2018 accord battery problem

By Cpineda90 on 5/31/2018 at 2:31 PM.

Bought a new 2018 accord . Came with a scratch on the wheel . 2 weeks later battery die. They charged it and had to go back to get it replaced all they said for my troubles is to suck it up the deal is done. Horrible experience Had to take time off and spend time at the dealership for service on a brand new car. Customer service is horrible they try blaming me on everything, Very disappointed.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Experience With Milton

By JWILLDC on 5/13/2018 at 2:47 PM. Helped by Curtis Montgomery, Roy Berry, Senayet Begshaw.

I recently purchased a Honda Pilot Elite from this location and the customer service I received from Milton very professional and helpful. Milton was very knowledgeable about vehicle and explained everything I needed to know while demonstrating/operating all the bells and whistles; showing me all that the truck had to offer. If there was any uncertainty, Milton made sure to get and confirm the correct information in real time. Milton was very patient, understanding and intentional with helping me obtain the exact vehicle I wanted. He was easy to talk to and very responsive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

TWO off the showroom floor

By toomacmac on 4/26/2018 at 3:10 AM. Helped by Senayet, John.

If you are in the market for a Honda I urge you to visit DARCARS Honda in Bowie and talk to them !!!! Yesterday (Tuesday) my wife and daughter purchased a Honda (an HRV and Civic) right off the showroom floor from Ifiok Umoh. For my family this makes eight Honda's purchased from this location and our third purchase from Ifiok . The HRV was just the color my wife was looking for (a new one for 2018) and pricing for our trade in and the HRV was EXCELLENT. This was our daughters first vehicle purchase and we appreciate the fact that Ifiok took the time to make certain the Civic met her needs (she was considering another manufacturer) and pointed out all the features (performance, interior, safety, fuel economy etc) that model offered, and allowed her to take an extended test drive so she could experience the handling and braking aspects of the Civic with a number of different road conditions. He also made certain she understood ALL the aspects of purchasing a vehicle and explained each step in the process; the paper work, financing, warranty, the importance of regular maintenance to the life of the vehicle, answered her questions and secured a great price for her first vehicle purchase. Before leaving the dealership Ifiok spent some time in each of the vehicles demonstrating ALL of the functions and controls and sync'd up the cellphones to each vehicle. He also provided his phone number and said call or stop by the dealership if they had any questions. GREAT customer service and a pleasant experience for both purchases!!! Also want to recognize Senayet in finance who explained all the paperwork and John the manager who came over to make certain that we were satisfied with the way both purchases were being handled. For an EXCELLENT price, a quality Honda product, and GREAT customer service in the Sales Experience (see Ifiok in Sales) and maintaining your Honda (see Mohamed Jalloh and his colleagues in the service department) at DARCARS Bowie!!!!!

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Pohanka Honda Saves the Day!!!

By Rodney Carter on 4/20/2018 at 1:51 AM.

On Monday, April 16, 2018, I found myself in bondage as I took my vehicle to have the master window switch replaced at DARCARS Honda of Bowie. The car was taken in for diagnosis, and the service team lead, Nicholas, quoted me a price of $1279.67. I politely told him I would need a second opinion, and if his price was competitive, I would return and have them make the repairs. I drove less than 15 miles to the nearest competitor, Pohanka Honda of Capital Heights, and, immediately, without diagnosis, was quoted a price of $365 (+ or - $60). I immediately allowed them to do the work after DARCARS Honda of Bowie charged approximately $1000 more for the same work. They completed the repair and it cost only $312.41. The experience was night and day. Pohanka Honda's showroom was cleaner, brighter, nicer cars on the showroom floor; and, most importantly, honest service. Pohanka has won a customer for life, but Darcars has lost a customer and I will never recommend anyone to go there. Even after speaking with the manager, I was unsatisfied and disappointed. He defended the quote and didn't offer any remedy for their blatant dishonest practices. Again, thank you Pohanka Honda for emancipating me!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales are top notch

By Everetttwin on 4/1/2018 at 8:13 PM.

Ifiok is the best salesman! Very knowledgeable, friendly, and accommodating. He ensures his customers understand everything they need to know before the sale and is great at follow up after the sale, too!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience

By MOMof3 on 3/16/2018 at 1:07 PM.

5 STARS.... Rick Peregoy and his team were amazing to my family and I. I went in looking for a certified used vehicle but came out with a brand new one! They treated us with kindness and respect and made us feel like family. Rick and his team went out of their way from the time we walked through the door, till we drove off the lot. I would highly recommend Rick and his team at Darcars Honda in Bowie.

I would recommend this dealer.