Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Speedy Service

By MG on 10/17/2019 at 5:14 PM.

My service issues were addressed professionally and much faster than expected. Nice waiting room with free wifi and good coffee. Service technicians and admin staff were very nice.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By Chris on 10/19/2019 at 7:30 PM. Helped by Susanna was the cashier and she is very polite and nice..

I love to go there because they are very knowledgeable and I completely trust them with my cars. I have been going to this dealership for ten (10) plus years with all my cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service! Great buy

By J Golden on 10/19/2019 at 6:10 PM. Helped by Elvis Carter.

I can’t thank DCH Honda Mission Valley for their great customer service, I’m a mom of 2 and needed to get a new car for our growing family and received great service from Elvis, if you go there ask for him, he will guide you through the vehicles and make sure you feel comfortable during the process. I wanted to look around but glad I came here and ended up making a purchase that same day!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had our 2017 Accord in for routine maintenance

By Gill on 10/15/2019 at 9:12 PM.

Erik Gomez my service agent was outstanding & got us in & out with no problems or issues. We are a low mileage owner & Erik is very understanding of our usage & maintenance needs & we are very satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast and Through Service

By Kristin on 10/14/2019 at 4:43 PM.

Joseph was very polite, helpful and made sure I understood the exact service taking place for my Honda. My car was delivered before promised. Overall it was a very pleasant and fast experience. I'll be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By TMSD on 10/12/2019 at 8:09 PM. Helped by Angel Valenzuela.

Everyone in the service department was very polite and helpful. My car was ready in the time frame promised. The waiting area was also very comfortable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By Eddie D on 10/11/2019 at 5:17 PM.

I went in to get my oil change and it was the most pleasant experience I’ve had. Joseph really takes care of his customers as I saw him running around between customers to make sure they were updated with their car. He’s very professional and knowledgeable about what he does and he made sure he prioritized my time. All in all it was a great experience and I will definitely be going back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5 Stars

By Bill on 10/9/2019 at 2:38 PM. Helped by Suzanna in parts/cashier. Although I did not work with her this time she is always efficient and pleasant to deal with..

Your service center is awesome. The technicians do great work. Erik and Ana are a joy to work with. They are friendly, helpful and efficient.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

I like DCH Honda and I am a long time customer because it...

By Robeli on 10/9/2019 at 6:12 PM.

I like DCH Honda and I am a long time customer because it close to my house. Their service is excellent but their prices are becoming higher and less competitive with other shops in my area.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

John Le and Tony Maldonado are most helpful and goes...

By ZSD3IO on 10/9/2019 at 5:10 PM.

John Le and Tony Maldonado are most helpful and goes above and beyond to provide excellent customer service. This is my second car I got from John. I have also sent other family and friends who have bought cars from John because he’s great at what he does!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

DCH did a great job answering my questions, taking care...

By Jkeyes on 10/7/2019 at 4:00 AM.

DCH did a great job answering my questions, taking care of my car and all with a smile! Crystal checked me in and called to report on the progress of my service exactly on time! I love working with this service department!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Sina on 10/8/2019 at 10:32 AM.

Anthony and another person helped me get my car serviced. It was my first time ever getting a car serviced (I've always had it done for me) so I was beyond clueless when I got to the location. But Anthony was so helpful, had me in and out in few minutes and even called me a Lyft ride to take me home instead of waiting. And my car was serviced, washed, and ready to go in less than an hour. The whole experience was easy and great! Thanks Anthony! (and the other man who helped me outside!)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience buying a new car

By Kay Malec on 10/4/2019 at 5:12 AM.

I recently bought a new Honda CR-V here and had a great, positive experience. I was treated with respect and the team I worked with was very knowledgeable and helpful in ensuring my needs were taken into consideration and met as honestly as possible.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great service. Cesar reviewed the items needed and...

By Rico on 10/4/2019 at 12:38 AM.

Great service. Cesar reviewed the items needed and verified my service record with me. Service in the car was quick. And of course I always enjoy relaxing in the lounge and drinking Starbucks beverages.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

I recently bought a used Honda Accord here and I am so...

By Bryan N on 10/3/2019 at 5:28 PM.

I recently bought a used Honda Accord here and I am so impressed – not just with the car but with the straight-up honest treatment that I received from everyone on the team that I dealt with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

GREAT

By GREG EDMONDS on 9/30/2019 at 6:08 PM.

Best car and dealership service I have ever experienced. I have never had a complaint about any kind of incidental damage to my vehicle after servicing which has not been the case at previous dealerships.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Crystal was incredibly helpful, provided great customer...

By Dave on 9/30/2019 at 5:53 PM.

Crystal was incredibly helpful, provided great customer service and accurate in the time estimate for service. Definitely made me feel like I was well taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Best car buying experience I have ever had. Got the car...

By Timyoung70 on 9/30/2019 at 4:57 PM. Helped by Lang, Jim.

Best car buying experience I have ever had. Got the car I wanted for a fair price. I wasn't pressured into buying unwanted options.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stellar service - as always!

By Debra on 9/28/2019 at 9:43 PM.

Your Service Department is consistent stellar - I also want to share how appreciative I am of being transported so quickly (by Uber) when shuttle isn't available. You take very good care of your customers ad I am most appreciative. Erik took care of me on this service visit - Anthony is "my" usual service person (I use "my" with the greatest of affection. I realize Anthony does not belong to me ;D

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and reliable service

By Alissa on 9/26/2019 at 4:49 PM.

For the last two years I always trust Eric @ dch mission valley! I’ve never been disappointed. It’s easier when you have a regular service guy looking after your best interest.

I would recommend this dealer.