Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.5  
Overall Experience
4.5  
Price
4.3  
Quality of Work
4.6  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service and people

By jeff16 on 8/16/2017 at 3:56 AM.

Rick is an awesome service advisor..very knowledgeable and goes straight what is your intention of your visit..while waiting a sale person name jack is also very friendly and allowed me to test drive the new Honda Odyssey 2018..At DCH Honda they won't pressure you to buy the cars but they gived me an idea how to get a new car and they appraised my vehicle to the highest amount as possible..I really recommend this auto dealership to all..Great job to all..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you for a quick fix!

By ckilliany on 7/6/2017 at 8:28 PM.

Thank you again , C.J. You guys quickly and professionally fixed an error from another mechanic shop. Much appreciated. As always, the experience has been good.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By TristaBoykin on 7/6/2017 at 4:59 AM.

We just bought a 2016 Honda Pilot from Cecilio "CeCe" Garcia at DCH Honda Temecula. We found the car via USAA car buying service and already had an idea that this was the car we wanted. We met Cecilio "CeCe" Garcia when we arrived (my two kids in tow) and told him this was the car we wanted. He pulled it out and let us have time to look at it, answered all of our questions. I then decided I want to look at an odyssey and he was so patient and let my husband and I test drive each car (separately, so we wouldn't be moving car seats around). We discussed our ideal price and car payment. He was so helpful in letting us explore the features of each car so we could decide what WE wanted and was NOT pushy at all. He helped us explore different options for what we wanted that would stay within our budget as well. Cecilio "CeCe" Garcia made our car buying experience absolutely amazing. By the end of our visit we knew that we were getting the car we wanted for our family and never felt pressured to buy a car we didn't want. I would recommend Cecilio "CeCe" Garcia to all of my friends and family. He is so fun and helpful in finding YOU the perfect car for what YOU are looking for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Maggie on 6/23/2017 at 12:12 AM.

Great service, people were friendly and helpful. The person who helped us was very helpful and made the sale a better experience. I would recommend buying from this dealership everyone was kind.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

good service!!!

By MADELINENEWCAR### on 6/14/2017 at 5:11 PM. Helped by SY/SAYED.

good service,friendly , give more options, give good offer and some insentive in futter visit , every customer deserve honest sales talk and we experienced it at honda

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just oil change & checking tires

By Greg/gary on 6/4/2017 at 4:12 PM.

I have been coming to your new service advisor Russ Capuano for 30 years now & even tho I live in San Marcos will continue my service w/Russ. He has always gone that extra mile & given 110 percent to all his customers & treats you like family. He has a,ways given the best advice & service regarding the care of my Honda's (which I have owned since 1983) which has really made a difference for me. I would highly recommend him to any of my friends & family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best DCH Customer Service

By Rearea79 on 4/17/2017 at 8:26 PM.

Whenever I take my cars to DCH Honda Rick my advisor always takes care of our needs and always gives great customer service. Thank you Maria

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tim Joyce is Super Awesome

By Dejan Mobile on 3/22/2017 at 10:29 PM.

Tim Joyce has been servicing our cars for many years. His professionalism is 2nd to none. I always book with Tim Joyce and will continue to do so. Thank You Tim. Julie Dejan

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional staff in all Depts.!I live

By bg.betty on 3/15/2017 at 10:32 PM. Helped by Ken Colson.

My family bought 5 New Cars & a Used Jeep from DCH Temecula. Sales people are not pushy, nor dishonest. Customers come first! I live in San Diego 35 miles away. Service dept . Is always friendly, professional, and ready to answer questions. Appt. times are good, and you can trust your quote to be close!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

DCH experience

By Faye on 3/17/2017 at 4:28 AM.

DCH Honda was on time for my appointment. Friendly and efficient. They offered me coffee and someone even made it for me. The dealership was very clean. When it was time to check out they explained everything that was done and a few things that needed to be done in the future. This was my 1st time here because it was my husband's car that I brought in, but this car is always serviced here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always people willing to help.

By drydenstar on 3/16/2017 at 7:00 PM.

Tim has been ours service writer for several years and he always gives us the best service. He always knows how long particular service takes, If it's just an oil change or if it's a major piece of equipment that needs addressed.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Review

By sinswimmer on 3/14/2017 at 7:30 PM.

If you're on your phone and feebly trying to form an opinion from that of a complete stranger, you need to go out and interact with living and breathing human beings more often. lol

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good service

By tangler on 3/14/2017 at 2:02 PM.

Tim was very good as a service agent friendly and did a great job in communication and getting our CRV serviced with an oil change and transmission service. He also made us aware of what future service we would need, tires and brakes.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By larrykoehn on 3/15/2017 at 3:06 PM.

Always have had my vehicles serviced here and received good care. Service employees always listened to my concerns and take care of any problems I may be having.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Service!

By rsoondds on 3/15/2017 at 1:53 PM.

Tim Joyce listened to my problem and got the job done properly. I am very happy with his knowledge and service. If he does not know the answer, he finds out what the problem is. Great job Tim!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worked to make me happy

By 3carsdown on 3/15/2017 at 7:09 AM.

We bought three cars at this dealership. everyone from finance to sales to service has been very helpful and made everything very easy to take care of. The service advisor has been very helpful if we have any questions about our cars

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By rocha013 on 3/14/2017 at 10:11 PM.

Great service, Russ Capuano makes your service experience easy and informative. 5 out of 5. I make the drive from Escondido to Temecula, because of Russ. Very helpful and informative. Can't say this enough 5 out of 5.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

DCH Honda in Temecula is service oriented

By anna.carrillo1 on 3/14/2017 at 9:57 PM.

I have been provided with good service each time I take my CRV Honda in for maintenance. I am glad that the customer service is friendly and accommodating to its' clients.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent service!

By Honda family on 3/14/2017 at 3:43 PM.

Rick was great and provided excellent service. Very friendly, efficient and tries his best to please the customer. He promptly returns calls. This is the only Honda dealership that services all my Honda automobiles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By GLK66 on 3/14/2017 at 3:54 PM.

DCH Honda of Temecula provided great service and resolved my issue promptly. I was out of there in no time at all. Appointment time was repsected and I was not kept waiting.

I would recommend this dealer.