Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A happy customer.

By Debbie Rieck on 9/13/2016 at 11:08 PM. Helped by Cherish.

I stopped by this Toyota and saw the car I wanted. Susan Hoghaug helped me out. She was pleasant and knowlegable and so easy to work with. I would recommend that Toyota and especially if you're lucky enough to have Susan help you out. All of the people are so nice there!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy wife happy life!

By Badapple71 on 4/29/2016 at 1:26 PM.

We were leasing our previous Sienna and we were concerned with the miles getting close to our limits and Ken Koeller and the staff were able to figure a way to get our situation resolved and put us into a 2016 Sienna with similar features and in the color my wife wanted and the switch did not change our budget adversely either. I have a happy life as I have a happy wife! Thanks Dahl Toyota!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Knowledgeable and Professional Staff

By Bob and Andrea on 4/27/2016 at 3:27 PM.

We made several stops at Dahl Toyota. Our first encounter was with Ken who was very pleasant and not pushy at all. He answered all of our questions and invited us to take a test drive in a Highlander. He really knew his stuff. Through several visits to help us clarify exactly what we wanted in a new car we also dealt with Andy Kaiser. He was smart, savvy, and a pleasure to deal with along with Ken. He presented several options that saved us money and was really an advocate for us throughout the buying process. This was truly the most pleasant car-buying experience my wife and I have experienced in over 50 years of car buying!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great new truck purchase experience

By DanandDeb on 3/28/2016 at 3:40 PM.

We recently purchased a new 2016 Toyota Tacoma and had a great experience at Dahl Toyota in Winona, MN. We ordered a truck that would include all the features we wanted and it took several weeks to get it so we were pleased to receive regular updates from our sales consultant, Bill Blom, telling us when we could expect it to arrive. Because the Tacoma was newly designed for 2016 and we ordered it in a newly available color for 2016, it seemed like the entire staff at Dahl Toyota shared in the excitement of the arrival of our new truck because it was something new for them, also which made our experience even more special. Upon delivery, Bill connected our phones and reviewed all the features and technology with us and we drove home feeling very comfortable with how to operate everything which is usually very overwhelming at first. We are very happy with the excellent service we received from Bill and everyone at Dahl Toyota involved in our recent vehicle purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By Lori1971 on 2/7/2016 at 3:42 PM.

Travis Kelemen was a wonderful salesman. I never felt pressured to take something I did not want. Each staff member I dealt with was a pleasure. I would highly recommend that's the dealership to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service!!!

By DJandJackie on 2/4/2016 at 9:35 PM. Helped by Cherish L. in the 'endless paperwork' department.

We shopped around and came BACK to Dahl Toyota because of the customer service and follow through by the staff. They worked with us to find exactly what we wanted. Every person we dealt with was professional and helpful from the sale to the financing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very good..

By Isaacson,Dar on 2/4/2016 at 3:28 PM.

Travis spent a lot of time with us going over all the bells and whistles on our vehicle which was much appreciated. Andy was very friendly and gave us a very competitive price. I've known the Dahl family for 3 decades and appreciate how they give back to the community so wanted to do business with Harry, Andrew,Jansen & Tyler.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great purchase

By thcjwallace on 2/4/2016 at 2:49 AM.

We found the van we wanted online at the Onalaska lot. Travis went down and picked it up for us that day. We test drove it and fell in love. Travis was a great salesman! Thanks we love our van. Danny did a great job with all our paperwork and helped get us out the door to an event we had going on that day! Thanks so much.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Stand up dealership!!

By Nordy04 on 1/27/2016 at 12:00 AM.

I bought a used truck from Dahl in September and had a problem with a part they replaced in before I bought in February, I had it dealt with at my auto repair shop due to time concerns and distance from Winona, I talked to Andy and he was super polite and offered to reimburse some of the parts I had to replace, excellent people, excellent service and would recommend to anyone!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Fantastic Customer Service

By cab2016 on 1/25/2016 at 8:30 PM. Helped by Cherish and Ted.

Found the used Tacoma on the internet I wanted to purchase. Called and got an appointment with James Elvidge. Arrived at Dahl's and received outstanding customer service from the time I entered the front door until leaving with my new (used) Tacoma. James took care of every detail like a seasoned pro even though he had only recently moved into sales. Just a great car buying experience!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Recent 4Runner Purchase

By nbh2012 on 1/14/2016 at 9:20 PM.

When we were in the market for a new vehicle, a 4Runner never crossed my mind because there aren't many on the dealer lots. We were referred to Andrew and described what we were looking for. He was very responsive and found exactly what we were looking for much sooner than other dealerships. Anytime I had questions or needed something explained about our new vehicle, I could text him and he would respond immediately.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service

By cathy53 on 1/1/2016 at 3:41 PM. Helped by Toby Thompson.

I brought my 2012 Rav4 in to check out a noise and Toby Thompson took excellent care of my vehicle and all the details. He called me with updates, helped me with a loaner car, worked with the extended warranty service and just took the time to show me the problem and explained all the work they did on it. He went above and beyond to make sure everything that needed to be addressed was done. Toby told me one tech did all the work on it and I don't know his name but I thank him very much. I bought my Rav4 at Dahl and was treated very well and when I decide I would like a new vehicle this is where I will return. Thank you so much for great sales and service. Cathy

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Buying a car made easy

By glbills on 12/24/2015 at 6:12 PM. Helped by Lohmiller, Cherish.

We had been looking around for a while and when we found what we were looking for online, I made a call to Dahl's and visited with James Elvidge about the vehicle. Because of their great online feedback, we bought the car over the phone and online, since we are out of state and could not get there for a week. I know that sounds risky but everything I had seen about the dealership told me that they were trustworthy and they did not disappoint us in the least. Cherish Lohmiller had the financing taken care of when we arrived and got us a better rate than our pre-approval had been. Love the vehicle and would recommend the dealership to anyone. We will probably be back when we need another one. Thanks guys. Gary Bills

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience and Support

By bkeeling on 12/11/2015 at 3:45 PM. Helped by J.R. Larkie.

We (my wife and I) recently traded in both our vehicles on a new 4Runner and Tacoma. We have a habit of making poor impulsive decisions on vehicles. So this time we researched, test drove rental vehicles, and knew exactly what we wanted prior to going to a dealer. We had historically worked with the same dealer out of the cities. This time I talked my wife into trying to stay local. J.R. sold that for us. He was our perfect kind of sales rep. Not pushy or over the top in any way. Definitely NOT your type A sales guy (the kind you hate because you can tell how much they enjoy hearing themselves talk and sell something). He's like the neighbor you will see next door in his driveway working on his truck you can have a beer with. Down to earth, good guy. When things got a little difficult, because my wife and I knew exactly what we wanted and they were hard to get vehicles and options, Andy and J.R. worked very well together pulling what strings they could with other areas and Toyota corp to get what we wanted within our financing requirements (we gave them targets to stay within as a package based on sell, trade-in, and financing). Andy was the same as J.R. They're top concern always seemed to be what we wanted and us. With our track record, they should be getting some business form us every couple years now. Brian K Winona Resident

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terrific buying experience from a quality dealer/staff

By Tom2645 on 11/23/2015 at 9:59 PM.

Ken Koeller & Andy Kaiser were knowledgeable and helpful in every way including listening to what we wanted. Discussion on price was direct and it was clear they wanted us to be a customer. We are very pleased and impressed with the attention given us and we purchased the exact vehicle we wanted. We highly recommend Dahl Toyota and Ken and Andy for your vehicle needs. Jackie & Tom

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing dealership with an amazing staff!!!!!

By Bryan on 10/29/2015 at 6:37 PM.

I had touched base with James a couple of weeks ago when I was looking at purchasing a new Tacoma. He was exceptionally helpful with in every way during initial discussions. While we did not have the opportunity to meet until last evening, I received an e-mail from him yesterday with a picture of a model that had just come in and was very close to what I was looking for. He took pictures and answered questions and then I stopped at the dealership last evening to take a look at the truck, meeting James and Andy. As soon as I walked in, Andy went out of his way to greet me and direct me to James. From that point on, I was so impressed with the great attitude of everyone I spoke with and with James - he went out of his way, listened, was eager to help yet very respectful and personable - an awesome person to work with. When we were discussing the potential deal with Andy, he was truly awesome to work with and finalize the deal with. They never talked down or tried to play any games - such a straight forward, positive can-do way of doing business. Andy and James were the best I have ever worked with - honest, fair, personable, passionate, straight forward and had an authentic interest in developing a long term relationship. Amazing. It is always so enjoyable working with truly great people and such was the case here. I purchased a vehicle and we decided on a delivery date before leaving - it was not exactly what I was looking for but close. On the trip home and during the night, the more I thought about it, the more it made sense to see if they would work with me on ordering exactly what would work long term. I wrote an e-mail this morning asking if they would be willing to work with me on this - the answer was an absolute yes and they already have it on order. As stated before, they have made this so simple, respectful and such a pleasant, positive and wonderful experience. Dahl Toyota is so fortunate to have both of them on the team! I really enjoy working with people who take a long term view of a relationship and I am so glad that I stopped by to meet James and be introduced to Dahl Toyota. We are a Toyota family and I and now say that we are a Dahl Toyota family member. Our service needs and vehicle needs are going to be with Dahl Toyota, hands down. This is how car shopping should be! A true gem! Thanks James and Andy!! Bryan

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By jayandjulie on 10/20/2015 at 4:55 PM.

I would recommend anyone to Dahl Toyota to buy a car. We were especially grateful to Susan Hoghaug, who really listened to what we wanted and got us in the car we came for. We know where we will be purchasing our next vehicle from.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Small town values are still alive in America

By Downtown Bikes on 10/14/2015 at 5:19 PM.

Just purchased a used Tundra from Dahl. Very great experience. The best part was, that since all interaction was done over the internet, I was even more impressed once I met everyone involved. Ken and Andy went out of their way to communicate everything that I needed before arriving for the final purchase. The truck had a few bonus's upon arrival and this experience exceeded my expectations. Truly worth the 2 hour drive the Dahl Toyota. When needing another vehicle, Dahl Toyota will be my first call.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

satisfied customer

By fox on 9/11/2015 at 1:11 AM.

We really like Dahl. We have been doing business with them in Winona for quite a few years. Two used and two new vehicals. All our mechanical needs too. Thanks for all your help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Truly Pleasurable Experience

By BobF on 8/22/2015 at 9:19 PM. Helped by J R Larkie.

Dahl Toyota made my first new car purchase a truly pleasurable experience. Amdy and JR were very friendly and helpful and gave me a no pressure sales approach that helped me when making my decision. I would recommend a new Dahl Toyota to anyone looking for a new vehicle of that type. Many thanks, Bob Friedenberger

I would recommend this dealer.