Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New palisade

By Getwill2 on 7/16/2019 at 2:57 PM.

Luis was very helpful answered all our questions, showed us all the features and we got the car we wanted. Justin was friendly and helpful as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Shopping for a new car

By wakoluk, judith 949 on 7/15/2019 at 2:04 PM.

My sales Rep Tyler met me with a smile and hand shake. Told him the price range and was not pushy. When I decided upon a car he brought it to the front so I would be able to drive it but instead had my cousin. When I agreed to purchase it he went over the features and also told me I could have the car the same day. He also stayed past his hours and I was able to pick the car up. I returned on Saturday and had a few more questions which he gladly helped with. Anymore questions I can call him anytime. He is caring and not just shrug you off now that you purchased a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good experience

By Familycar on 7/15/2019 at 4:02 PM.

Phil was extremely helpful with all of our questions, definitely a great place to come get a new car! We ended up with our first brand new family vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!!!

By yvette a on 7/15/2019 at 3:30 PM.

Visiting this dealership exceeded our expectations. The car my daughter wanted was readily available. Our sales representative Eric Shetler was very professional, honest, and efficient. He did an exceptional job. We had a very pleasant experience and more importantly we were able to purchase the car that my daughter wanted with no hidden fees, as so many other dealers have.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By ekatz on 7/11/2019 at 1:26 PM.

The team at Danbury auto went as far as to drive my car to MA, register it here, and then deliver to me 150 miles away, above and beyond!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Customer First Dealership!!!

By PALISADER17 on 7/12/2019 at 2:51 PM.

In a day and age of internet car shopping, Carvana and Vroom delivering to your driveway, it’s almost possible to buy a car without any human interaction. Thank God there’s still dealerships that deal with people and just so happens to sell vehicles too! From first contact on the internet to rolling off the lot in my new amazing 2020 PALISADE, Danbury Hyundai made me feel like the Customer Comes First! No gimmicks, no cheesy sales pitches or heavy salesmanship, just good honest and sincere human beings representing a great product and providing OUTSTANDING customer service. Seamless transitions from show room to sales to finance and a few hours later they had me out the door with keys, a handshake or three and a smile on my face! (expectation management: it takes hours at a minimum to process a car purchase...anywhere. patience...and eat first!). 5 star and above experience with Moe Sayed and Justin Hagan. We had a great time!!!

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

buying my new car

By Christy5992 on 7/8/2019 at 5:32 PM.

After being in an accident and having g my car totaled and being totally stress out . Carlos made the experience so much easier for me. He was a delight to work with!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Rate Experience

By PauleH on 7/7/2019 at 10:16 PM. Helped by John Restrepo.

After a lot of research, we decided that we wanted to buy a new Hyundai all-electric Kona. I reached out to three regional Hyundai dealerships to check their inventory and supply a price quote. Danbury Hyundai was the most responsive and most competitive so we decided to go there to test drive the vehicle and select a car. Their inventory was very extensive, with basically every trim level and nearly every color. We selected our car, and supplied the online quote I had received and everything worked super smoothly. Although Danbury wasn't the closest dealership, it was significantly superior based on their inventory, responsiveness, and pricing.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Excellent experience

By amyshops on 7/7/2019 at 3:30 PM.

I would highly recommend Carlos Montoya ! He was a pleasure to deal with & made the car buying experience easy ! He is very personable & easy to deal with ! I would definitively go back when I need another car !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience.

By 1stcar504 on 7/7/2019 at 3:12 PM.

Carlos made my experience of first time car buying very enjoyable and was knowledgeable and helpful throughout the entire process! I definitely would recommend Danbury Hyundai and Carlos for other first time car buyers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealer!!

By Taylor203 on 7/6/2019 at 6:35 PM.

So glad I got to work with Carlos at Danbury Hyundai, he helped me out with my old lease even though it was over miles and not in the best shape and got me into a Santa Fe because I wanted something good in the winter. He was super nice, easy to talk to, and not pushy! He answered all my questions and crunched all the numbers for me to make sure I left happy and with something I could afford. Since buying my new car he has continued to make sure I was satisfied and helped me with any questions/concerns. I would 10/10 recommend Carlos at Danbury Hyundai and I'll be back in a couple years when I'm ready for another upgrade.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Epitome of Professionalism & Courtesey

By Chriskane86 on 7/6/2019 at 3:04 PM.

I had an amazing experience shopping for a car at Danbury Hyundai with Carlos as my salesman. I had seen many dealerships prior to meeting with Carlos and up until that point I felt lost and no closer to deciding on a car. Carlos immediately knew what I was looking for and was very accommodating to my budget. Actually when I told him my monthly spending limit, he got me the car I wanted at almost $100 less than my limit! This built the trust that I felt most car salesmen in that situation would have taken advantage of. Even when it came to getting the exact color I wanted he had it delivered the very next day. I’ve never had a dealer go so above and beyond, he even setup my phone to link with the car and made sure I understood all the cars intricacies. I can honestly say for the first time I left a car dealership feeling like I got the best deal! I will definitely be coming back, I gave Carlos 5 stars but DealerRater needs to allow a sixth start for guys like this.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Thank you Carlos!

By Vroomvroom6 on 7/5/2019 at 1:45 PM.

I just purchased a car at Hyundai Danbury and I had a nice expoerience. Carlos helped me find a car that was exactly what I asked for. I told him I wanted a car that could drive in the winter, safe and in my budget. He was able to find some cars with exactly that and we were able to narrow it down to one. He was knowledgeable, personable and made sure I left the dealership happy. The man I worked with during finalizing paperwork was a bit pushy at times and I felt rushed to sign papers. As numbers seemed to change from our first meeting. You should not feel pressured into signing something if you are not satisfied. However, after some time we finally came to an agreement, and I was able to leave the dealership happy. Again, Carlos walked us out to the car and made sure to take care of us however he could to ensure our visit was a good one. Thank you Carlos!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Quality of Work

Eric. The Detail sales man.

By Chodubhagat on 7/5/2019 at 1:27 PM.

Go to eric at Danbury Hyndian. He is the one you want to work with in buying Specially new Hyndian cars. Very friendly and detail oriented...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent, as always!

By Marz12 on 7/4/2019 at 9:59 AM.

This is the.second car I have purchased at Danbury Hyundai. My husband and I were impressed with Tyler Lathrope as our sales person. His demeanor and professionalism was outstanding, as well as entertaining. Sam, in the service area, is always very friendly and helpful. Even if she is very busy,, she takes the time to make any and every visit a pleasant one.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great

By Blake arel on 7/2/2019 at 12:00 AM.

My experience was great here and my salesman phil was awesome great guy and came through on every word he promised!! Wouldn't of wanted to deal with anyone else.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Over the top

By June28 on 6/30/2019 at 4:39 PM.

My experience at Hyundai went very smoothly due to the excellent guidance of the Sales Consultant Luis Rondon. My time at Hyundai was very well spent.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

OVERALL A WONDERFUL EXPERIENCE :)

By Jazlowe65 on 6/30/2019 at 11:53 PM. Helped by Avery Blesse.

I came in feeling defeated after dealing with other dealers and the team worked with me and made the #s satisfactory 🤗. Best of all, multiple color options and Avery brought the car to me the following day. I would recommend the team there.... Thanks Michael Riccelli, John and Avery Blesse! See you soon for my daughter's deal!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Effective!

By KatelynneG0904 on 6/30/2019 at 10:45 PM.

The dealers we were with worked really well together to find the perfect car for me! Went in trying to find a used car but got a brand new Elantra lease for less monthly payments than buying a used car. Thank you all!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent experience

By tylerp1030 on 6/27/2019 at 12:15 AM.

This was my first time purchasing a car from a dealership and the staff members of Danbury Hyundai went above and beyond any of my expectations. I had a few problems arise on my end and the sales team made sure to do everything in their power to help me. I would definitely recommend them to anyone looking for a new or used car.

I would recommend this dealer.