Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.7  
Quality of Work
5  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great vehicle dealership

By John on 9/18/2019 at 9:10 PM.

It was an pleasure to work with the salesman Chris. He was very knowledgeable and explained every one of our concerns. Best way to put it is I would welcome him in my foxhole anytime.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

750i Purchase

By Brad on 9/17/2019 at 11:28 PM.

The team of individuals assembled at Daniels in every department I interfaced with were helpful, friendly, and insightful (yet without ego). I never felt pressured, It was more of a walk down the path together towards the right decision with them being my guide.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing first BMW experience

By Jonrodriguezit on 9/13/2019 at 2:51 PM.

I can’t say enough how amazing Dmitry and everyone else was at Daniels BMW. They got me into the car I wanted with the monthly payments I wanted. He made the entire experience great. They earned a customer for life. Thank you Dmitry!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful and helpful as always.

By Jacobs on 9/13/2019 at 1:27 AM.

Always prepared for arrival, very thorough, friendly, efficient. Calls when service is complete. Wonderful to deal with. Cares about you personally and works for you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellence service as always

By kuhnsrj on 9/12/2019 at 9:10 PM.

Just wanted to thank Ethan - 4th BMW and he’s super great to work with on every service request. Easy to reach out to via email and does a great job resolving any problems with my BMW. Go out of my way to ensure I work with him for any service.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

Customer Service experience

By Joe Seibert on 9/12/2019 at 3:50 PM.

The team at Daniels BMW always goes above and beyond for me when my car is in need of service. Dominic Hernandez is a fantastic rep and communicates regularly to keep me abreast of what is needed, pricing, timing, etc. I wouldn't go anywhere else for service - Dominic and the Daniel's team are second to none. Period!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Give Todd Simpson a raise!

By Michael on 9/12/2019 at 2:54 PM. Helped by Gary Daniels (we chatted about his cool 70’s Land Rover).

As always, Todd Simpson zeroed in on my car’s problem and promptly fixed it. Todd is a true professional. Daniels BMW is lucky to have him.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Outstanding cars - great experience

By TB on 9/8/2019 at 2:01 AM.

We worked with Ross Banks to purchase a new car. Ross delivered the BMW brand like no one else - he was respectful, professional, knowledgeable and honest. The experience was just great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Customer Service

By Searay503 on 9/8/2019 at 1:37 AM.

I was really impressed with this dealership from the time I walked in the door until my car was delivered to me. They take the time to listen to what is important to you and match a car to your needs. The sales process moves quickly, professionally and covers everything that I need to know. The management and sales staff is fantastic! Great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terrific experience

By Judy Bailey on 9/6/2019 at 9:39 PM.

Since I bought my first BMW back in 2003, I have had great experiences when I have returned to purchase or lease a new BMW. Considering I'm now on my 4th BMW (my third X3), there is a reason why I keep coming back to Daniels and that is due to being treated not only as a loyal customer but also as part of the Daniels family. I worked with a fantastic sales person by the name of John Evans and I would highly recommend him to anyone who is looking for a BMW. I not only test drove a new X3 but was able to take it home the same day and at any other dealer, I might have had to wait 2 or 3 days before it would be released to me. Great service, a very helpful staff, and a pleasant atmosphere.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure, pleasant atmosphere.

By Marion on 9/5/2019 at 5:38 PM.

From my first conversation with Ashley to successfully leasing a car my experience was excellent. Ashley is knowledgeable, professional and listens to your needs. She makes it happen! Always responsive and when needing to speak with her manager (Andy) they made sure to get back to me in a short period of time. Financing was easy with Brian explaining the details. I would highly recommend this dealership. Marion

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New X3 M40

By Spirited driver on 9/5/2019 at 3:06 PM.

Pleasantly surprised with the friendliness of staff. Has improved significantly over the last 5 years. Ross took the time necessary to help me find the vehicle I wanted. He was brave enough to take the test drive with me. LOL

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fabulous Service!

By Mel on 9/5/2019 at 1:59 PM.

Everyone that we dealt with at Daniels BMW went above and beyond! Friendly service with a smile! I recommend Ashley Alderfer to anyone looking to purchase a BMW! She is extremely knowledgeable and hands on...Kudos to Ashley! Also, Joe Grazer's service far exceeded my expectations! Way to go Daniels!!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Always a positive experience

By Dhenry on 9/4/2019 at 10:33 PM.

This is our 3rd BMW purchase from Daniels. It is always a positive experience with knowledgeable staff, no pressure, good pricing and great service . Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By AMR1983 on 9/4/2019 at 6:04 PM. Helped by Brian.

Ashley, Andy and Madeline were amazing! They helped me transition from my lease to my new finance with ease! The hit all the targets I requested financially and got me into the exact car I wanted!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Surpassed other area dealer

By DHarned on 9/4/2019 at 1:44 PM.

By far the smoothest transaction I've had with any dealership. Maddy took a great amount of time showing me vehicle options and explaining the details of each car to help me narrow down my choice. Chris was extremely personable and made sure that I felt confident in my decision making. Clint explained all of the details during the paperwork portion in a manner that was succinct & easy to understand. Great experience from start to finish! Would highly recommend Daniels.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extraordinary vehicles, highly professional dealership staff

By VB on 9/3/2019 at 9:04 PM.

I am a longtime customer of Daniels BMW. I am so because of their superb service and sales staff. My most recent vehicle purchase was handled by John Evans. I cannot say enough about how well he guided us through the purchase which also included taking delivery at the BMW Performance Center. Thank you for all you have done for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Daniels BMW-What a phenomenal group of people!!

By Ellie on 8/30/2019 at 9:03 PM. Helped by Web Lingel and Eric Trimbur.

My car was in a flood on July 11th, 2019. I was stuck in the middle of a busy road and my car went dead. I called a customer support person-Dominic Hernandez-he explained what I needed to do! He was very kind! Our insurance (that we have had for many yrs and we have an excellent record-minimal claims)- refused to put a new engine in-and the fiasco began. The Daniels BMW Team has to work endlessly to help get the damage covered-in the end they refused to put in a new engine-and wanted to put in a used one-which would void ALL my BMW warranties!! The BMW team of :Dominic Hernandez, Jane Billig, Eric Trimbur, Web Lingle, Joe Grazer and Clint Peters were amazing! They spent so much time trying to work with the claims adjuster and his supervisor-but to no avail. All of these people fought for us and went above and beyond!! They are all very kind and compassionate people who care about their customers and went out of their way to help us!! I picked up my car today!-Aug 30th! Please know how much we appreciate all your hard work and care!! Thank you ! Thank you!! Ellie

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By RonB on 8/30/2019 at 7:17 PM.

I just leased a 2020 BMW X5 M50i working with Jane Billig at Daniels BMW. I’ve owned many BMW’s, but this was my first time working with Jane and couldn’t be more pleased. She was very knowledgeable about the product and made my buying experience as good as it could be. I highly recommend working with Jane at Daniels.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Review of Daniels BMW

By Above, beyond0129 on 8/29/2019 at 1:01 PM.

Great customer service. Reliable and experienced staff. Good communication. My concerns were addressed in a timely manner. Todd knows his business, great advice. Always a pleasure to work with.

I would recommend this dealer.