Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome dealer

By BBI73 on 11/19/2017 at 1:07 AM.

Great dealership to deal with! They worked with me and got me in a new car! Was told they were a great dealership and I will have to agree! Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied Customer

By Bueno Guy on 11/18/2017 at 1:16 AM.

Recommended by a friend of mine. He was so right! Great people to deal with, great selection and price. I will definitely send my friends to Mark Allen Chevrolet. Ask for Josh - great guy, down to earth person who knows his business. He showed empathy for my personal needs in regards to monthly payments and found me the deal that fit my needs. He was all about taking care of me as a customer. I had the pleasure of meeting Mark Allen as well. Great guy as well, very personable. You can tell that he cares about his customers. I will be back to see him for my next car!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing servive

By renae411 on 11/14/2017 at 9:08 PM.

I just want to start off by saying our sales representative, Calli Grissom, was so great. Best service I have received get at a car dealership. Everyone I came in contact with were professional and were quick to help with any questions. Will definately recommend this dealership to anyone I know who needs a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buyer Survey

By CBSS on 11/13/2017 at 5:40 AM.

My experience with Mark Allen Chevrolet was excellent. My sales rep Calli and Don were really good easy to work with and they made the process of buying my car easy. Shane made the finance process easy and quick. I’d recommend Mark Allen without reservation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Not just your normal dealership

By Ktbradley17 on 11/13/2017 at 3:31 AM.

This is the first time I've bought from a dealership and Samantha went over and beyond to help me same with Don. I will Definitely be doing my business from them again. I'm extremely pleased with the vehicle I got.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Carl

By Sharon12 on 11/12/2017 at 12:03 AM.

Had a accident and everyone worked ver hard to get me in another new car, Calli was super nice , everyone at the dealership was and I would recommend to anyone thank you Sharon Mcintyre!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

A Corvette for Christmas

By Jerrya on 11/11/2017 at 7:35 PM.

I knew what I wanted, and with answers to my only two questions, we made a deal in less than 10 minutes. Thanks to a knowledgeable staff my entire experience was first rate. My wife will be thrilled with her new Vette for Christmas!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No hassle sale, great experience!!!

By Ropermedical on 11/8/2017 at 3:17 AM.

They brought it to my office to test drive and I loved it. I made an offer and they excepted and with my prequalified loan it took 20 minutes to do paperwork and drive off with my car! Many thanks to my salesmen Casey and Mark Allen Chevrolet for making my first car buying experience a great one!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best customer service got me in and out no issues

By Mitch ocho on 11/7/2017 at 10:22 PM.

Best customer service very nice understanding individuals full of life and help for they're customers josh is the best for any service there he is a blessing recommended mark Allen to any and all

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Excellent experience

By ravandev on 11/1/2017 at 4:25 PM.

My salesman Josh went above and beyond to show me the features of the cars, listen to my list of wants, discuss options, and help with the entire process. No pressure, just available to answer questions. Sales manager Don was also very personable and helped work the deal and get financing through quickly. Finance officer Richard went into great detail about warranty coverage and options. All were very personable and helpful as was Mark Allen himself. I would highly recommend this dealership to anyone looking to buy a car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mind Blown

By Craig Horner on 10/31/2017 at 2:55 PM.

I've never had a comfortable experience at a dealership, nor have i believed the hype or advertising they tend to spew. Never have seen the actual person behind the camera physically involved, till now. At first i was star struck, but Mr Allen was very down to earth and respectful as the first person i was approached by! I spoke with him, and saw his family actually there working! And their lets do business is actually a real thing, not just a spewed slogan. Not only did i get the car i wanted, but i got a deal i never ever thought i would receive. I was truly blown away, and beyond words of thank you to the people working the actual process of " lets to business" starting withe man him self. I cant do the experience justice in my review, but a real heart felt thank you to the Allen family, and the team working alongside them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mark Allen Chevrolet

By Dkind159 on 10/29/2017 at 4:34 PM.

Mark Allen is by far the best experience i have ever had when doing business with a dealership, very friendly, and they manage to make you feel like they're actually working for you, rather than trying to make a sale. Mark was very visible and involved as well, there was no "wizard behind the curtain" like you would see at most dealerships. Would recommend them to any friends or family interested in buying a vehicle, new or used!

I would recommend this dealer.

Overall Rating

3.0  

4   Customer Service
5   Friendliness
4   Overall Experience
1   Price
1   Quality of Work

Don't do business here it's a waste of your money

By kfinley on 10/15/2017 at 6:49 AM.

Final edit: cannot recommend please don't do business with them it's a waste of time and money. I bought a used truck from this dealrship about a month ago in the first 2 weeks of driving it it blew a spark plug, they towed it back fixed it at no cost to me, a week later it blows another sparkplug, I was able to fit a different plug into it to drive it to them and they fixed it again gave me a loaner, I get it back and 5 min down the road the temp gauge spikes and stays all the way home. I drive it back to them i get there and it overheats luckily in the parking lot, they fixed that all no cost to me, after that I drove it home and it's sat all week till today had to go get groceries, spark plug is about to blow again, I know that sound very well now. Over all customer service has been good, truck is a lemon now I'm stuck with large debt and my motorcycle for the winter they are not worth anything don't do business here.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service

By Droppemlow77 on 10/26/2017 at 3:05 AM.

Best car buying experience I've ever gone through. My sales guy wasn't pushy and was very patient. Finance was very thorough in explaining the details on my contract. 10/10 experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing customer service

By Shelby on 10/22/2017 at 3:24 AM.

This was my daughter, who is a broke college student's, first purchase. Josh and the whole staff took great care of us. There was no pressure, and they actually listened to her needs and wants. We will soon be buying a new truck and this is where we will be going!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Enjoyable car buying experience.

By geraldrussell on 10/14/2017 at 10:14 PM.

Enjoyed the hospitality and professional quality shown by Calli Grissom and the other personal that helped with my purchase. Made car buying less stressful. Thank you all

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place

By Silverado14 on 10/9/2017 at 11:52 PM.

Great place to buy a vehicle, people were friendly and they compromised with me and helped me through the whole process. Thanks Samantha Brown it was honor doing business with you and the whole Mark Allen team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New vehicle purchase

By Kclouwhoo on 9/28/2017 at 7:31 PM.

Great dealership! Easy to work with and no pressure. Paperwork was quick and simple. All questions were answered and reasonable trade in offer on my previous vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience.

By Charlie6 on 9/28/2017 at 5:38 PM. Helped by Brian Anderson.

Visited 5 other Chevy dealerships before visiting Mark Allen Chevy. Samantha greeted us and went out of her way showing us five different Tahoes. She is a true sales professional and very courteous. We sat down with her and within 5 minutes agreed to a price that beat the other 5 dealerships. We meet with the finance rep Richard and again had a great experience in finalizing the paperwork. We are particularly tough when accepting a new vehicle from a dealership. Brian Anderson came outside to put the finishing touches to the Tahoe as we did the acceptance walk around. Brian was cheerful and a true professional. We were extremely thankful he provided us a perfect Tahoe. This purchase was the eastiest most hassle free vehicle purchase we have experienced. The Mark Allen Chevy team are professionals and a pleasure to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Only place to buy a vehicle!

By Amy on 9/25/2017 at 6:57 PM.

Very nice guys and not vultures or pushy! Will most definitely be coming back! And the process was short and easy! Highly recommend Ryan when looking for a new car

I would recommend this dealer.