Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.5  
Friendliness
4.4  
Overall Experience
4  
Price
5  
Quality of Work
4.8  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Paul’s Review

By Simpleman on 6/7/2019 at 9:24 PM. Helped by Jay.

I always receive very good service at Dave Warren CDJR. The staff and people there are very courteous and professional. I have bought a number of vehicles there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By Khandio77 on 6/5/2019 at 5:50 PM. Helped by Andy Nelson, Randy Beckstrom, Dave Warren, Paul Morris, Jim Corey, Jill Saxton, Cregg Bernard, Cody Stormer, Jay Curry, Andrew Dejesus, Steve Chambers.

Best buying experience I've ever had! I use the detail services and my entire family gets their vehicles serviced by Dave Warren CDJR...Cannot find a better place to do business!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very comfortable environment

By Nujeepguy on 5/4/2019 at 6:38 PM. Helped by Andrew DeJesus.

The people were friendly and very helpful. The staff went out of their way to make me feel welcome during my visit. Really eased the process.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience

Warning!!!!

By ginas2angels on 3/1/2019 at 5:26 PM. Helped by Mr.Dave Warren himself.

This is a warning to single women,or if you know any. Your mom, your mother-in-law, an aunt, a sister a sister and law. Please don't let any woman do a deal at Dave Warren without someone there to advocate for them!!! I have no experience on how they treat men. But I do, with older, single females. This is just a warning that I hope you will heed. Do not send anyone you care about to this establishment alone. Because they like to take advantage. It is sad to say in this day and age, but very true at Dave Warren. Thank you for reading this review and please take it to heart.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly, easy buying experience!

By LinnB89 on 2/10/2019 at 4:51 PM. Helped by Randy Beckstrom.

Very friendly, easy going dealership! They were awesome at explain all the extra warrentys! I told randy what I was looking for ahead of time! When I got there he had a list of cars and the 1st one I drive was the car I went home with! He is great at knowing what we wanted! His sales person was also very nice and friendly! Not to pushy at showing us something we didn’t want to look at! Love this place!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

In and out

By Swanson 13 on 12/28/2018 at 4:51 PM. Helped by Jay Curry.

Didn’t have an appointment but they got me right in and out! Quick service and good service as well. Would like to thank Jay for his quick friendly service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great work

By Carlsonk on 11/22/2018 at 4:34 PM. Helped by Andy.

With short notice they were able to get my car in and the tires chaged for me. Fast and efficient, I really appreciated their help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and Beyond

By abjackman on 4/6/2018 at 2:30 PM. Helped by Dave Warren.

Dave and his team went above and beyond in helping us through every aspect of our purchase decision. From spending time covering the features of each vehicle to assisting with determining the best financing option, Dave and his team truly care about their customers and the buying experience!

I would recommend this dealer.

Overall Rating

3.0  

4   Friendliness
1   Overall Experience
4   Quality of Work

$918.50 final bill for loosing my car keys.

By lost key devan123 on 1/22/2018 at 5:44 PM. Helped by Andy made it seem like it couldn't be done in any other cheaper way..

I lost my car keys. I called Dave Warren service department. I was told the key would be approximately $150 for a new key and the car would need to be towed in. Ok AAA,Free tow. After two weeks of it needs this other part to make it work. I payed $918.50 for an ignition and security features for my 2003 Dodge Neon very poor shape. I find out though a different mechanic that the job could be done with a laptop much cheaper.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience

Poor customer experience with Service Department

By Charlie on 7/12/2016 at 2:27 AM. Helped by Service Department various.

Had a Friday afternoon appointment and dropped car off a couple of hours early for repairs, deciding not to wait for it. Didn't hear anything by late in the day so we called. Left voicemail messages with no call back and then they were closed. Called on Monday and they said car had not even been brought in yet. Seems like they chose to ignore our appointment time because we dropped it off instead of waiting, and not even communicate to us that they were not going to get to it at all the day we had our appointment. That's inexcusable. Very poor customer service. We will find somewhere else to have our repairs performed.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Delightful

By Fireman on 2/24/2016 at 11:52 PM. Helped by Kyle Deering.

My salesman Kyle Deering by far the best salesman I've ever worked with buying a new vehicle I would highly recommend somebody to buy a car and Dave Warren Dodge

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By VanMan2016 on 7/24/2015 at 8:36 PM. Helped by Jake Lynch.

The best ever experience I ever had buying a car. Jake was a knowable and very helpful salesman and Dave Warren is the nicest owner I met. Will def go back.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Well worth the drive from Erie!

By logan80911 on 5/7/2015 at 10:30 PM. Helped by Andrew Dejesus, Dave Warren.

We had a excellent experience with the purchase of our new vehicle. We were here on a very busy day at the end of the month and every employee we interacted with was very helpful. Keep up the good work!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dodge Journey

By wanda6 on 4/29/2015 at 1:06 AM. Helped by Andrew.

Great job explaining everything . Excellent job showing us all the features of our new Journey. We had a great experience at the dealership. Thank you all for this experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

FIRST TIME BUYER - DAVE WARREN IS THE "NEW DEAL IN TOWN" !!

By Patricia B on 4/17/2015 at 5:25 PM. Helped by Andrew DeJesus.

Started looking for a Jeep last year. I was assigned Andrew, a courteous, knowledgeable Salesman. I wanted a Cherokee and test drove one. He explained the differences in the Cherokee Models... his patience was outstanding as he had to answer many questions. I told him I had just started searching for a car, He presented his card reassuring me he understood and hoped I'd come back....Two things brought me back. There was no "swooping down me" by salesmen as I browsed the lot...and...Andrew's demeanor. Everyone is courteous and the Prices are spot on with my internet searches. The Deals they offer are awesome....... GO THERE FIRST in your quest for a new or used car !!! I'm Patricia and I love my New Jeep Cherokee Latitude !!

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Quality of Work

We would highly recomend Dave Warren Chrysler Dodge Jeep Ram

By lookinfor,deals2015 on 4/14/2015 at 2:46 PM. Helped by Andrew, Sean and Dave.

Everything went will when we come to look at jeep's. Andrew was excillent with explaining the jeep very detailed and understanding, not in a hurry to sell. As far as working with service department have'nt have issues yet but service guys are very friendly. Everyone we had to deal with on Saturday was very friendly. Didn't dream of leaving the dealership that day owning one. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By caravan on 3/3/2015 at 1:09 AM. Helped by Andrew, Dave, Sean, Sammy.

Overall great experience. Our salesman Andrew was extremely knowledgeable, polite and friendly. Dave Warren has a great staff-including Sammy LaMancuso, the "working-retired" was a big help.... We bought several cars from Jerry Swanson, the previous owner of this dealership, formerly known as Lake County Dodge. We weren't sure that anyone could "fill Jerry's shoes" but Dave's staff rose to the occasion and impressed us as well..... We'll recommend this dealership! Thanks to everyone at this dealership for making this a positive experience !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Plain Good Experience

By Compass14 on 2/5/2015 at 12:17 AM. Helped by Heather Nordlund.

My customer service rep Heather Nordlund was great to do business with! There was no pressure from Heather or anyone else, from the Dave Warren staff. Just a plain good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding

By Drew on 1/31/2015 at 3:10 PM. Helped by Andrew.

I was in the Market for a Ram pick up. when I visited Dave Warren CDJR their customer service was outstanding. I worked with Andrew and the owner Dave and in all honesty I have never had an owner so active in the sales process. Andrew was able to land me on the correct truck that would fit my needs and my budget that I wanted to be in. This dealership provided a different experience than I have had at other dealership. They did everything they could do to make sure the truck was what I wanted I am so pleased with the experience here at Dave Warren CDJR. I would send my hole family down to see Andrew because i know they would be treated like family the same way I was treated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Place to Buy!

By cassies13 on 1/20/2015 at 1:17 PM. Helped by Andrew.

Great experience buying a car! They were quick and helpful with financing options. Our salesman Andrew was polite and knowlegdeable. Happy with the detail that they gave my used car prior to buying! We would recommend to a friend! Thank You

I would recommend this dealer.