Dealer 2-Year Rating

Overall Rating

4.1 / 5
Customer Service
4  
Friendliness
4.2  
Overall Experience
4.1  
Price
4.1  
Quality of Work
4.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Sales Staff

By AMX dude on 3/20/2019 at 2:51 PM.

My sales rep...Mr.Baade...went above and beyond normal protocol to get my Dodge Ram sold AND delivered to me . Thanks for the most competent and assured professional work ethhic that I have ever witnessed from any dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy new vehicle

By Mchugh2833 on 3/5/2019 at 1:24 PM. Helped by Kyle Raberding.

One of the better experiences of buying a vehicle I've had. Kyle was a great working with us to get us in what we wanted. He was very friendly and patient with us. Would recommend Landers and Kyle to anyone looking to buy a new ride.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car shopping

By Metaldollz on 2/5/2019 at 2:44 AM. Helped by Ben.

Just looking for a car and Ben was very respectful and kind never was pushy which I give five stars for.. will tell family and friends

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new chevy

By Love my Chevy on 2/1/2019 at 9:20 PM. Helped by Charles Gregory.

I would recommend Landers to anyone interested in a new vehicle to go here. My salesman was friendly and knowledgeable. He was also patient while I decided what vehicle I wanted to buy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

NOT ENOUGH STARS TO RATE THIS TOP NOTCH DEALERSHIP

By Zane Hill on 1/30/2019 at 12:25 PM. Helped by Bruce.

Our salesman Bruce was as GOOD as they get! No high pressure sales. Bruce made sure she loved the 2019 Chevrolet 3500 High Country. They gave us great $ for our 245,000 mile Ram 3500 that we traded. The sales management team didn't hide behind some wall in an office, the sales manager came out and visited with us throughout the entire process. It was a fast and enjoyable experience. The sales staff, sales managers, finance managers, service and parts are all TOP NOTCH! OKLAHOMA, we are lucky to have the Lander's Dealership's in our State. Ask for Bruce when you're ready to buy. Thanks Lander's Team. Zane

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Buying Experience

By kclloyd21 on 1/29/2019 at 5:34 PM. Helped by Jonathan Heagler Ryan Bebout.

Was the smoothest and easiest car purchase that we have had in a long time. Price was good on the vehicle was purchased and they did exactly what they said they would do and when they would do it and followed through with their commitment to us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy to deal with

By Harris124 on 12/28/2018 at 11:27 PM. Helped by Jon.

Jon at landers Chevorlet was easy to deal with. Got me the interest rate I asked for. And had a great selection of corvettes to choose from

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jon is the man

By Kristi Cruz on 12/15/2018 at 5:26 AM. Helped by Jonathan Heagler.

When we walked into Lander’s, Jon was the 2nd person to greet us and he stuck with us until the deal was made. He helped me get the exact car I wanted for almost the exact price I wanted it. Jon was very knowledgeable about the inventory and products. If he got frustrated, he didn’t show it. We ran his legs off and he seemed happy to do so. I recommend going to Lander’s and asking for Jon.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Sales gimmicks and price manipulation

By kennethcalk on 12/3/2018 at 1:52 PM. Helped by Benedict, Donovan Koldoff.

I first contacted this dealership when I was looking for a new Camaro. At the time they only had around $3k off the left over 2018’s. I was originally speaking with an employee named Donovan Koldoff. When I found out their advertised pricing was “firm,” I told Donovan that other dealerships were taking $3k off the new 2019’s. His response was “well why haven’t you gone out and bought a 2019 then?” At this point I wasn’t going to bother with this dealership anymore. Around a week later, and I receive a text message from a salesman named Benedict. He of course tells me how they “really need my trade,” and how they have had “salesman who had guests asking for a car like mine.” Of course, this is just typical bs sales tactics, but I communicated back and forth with Benedict. Also come to find out, Donovan Koldoff was terminated. And this is about the only thing this dealership had got right with my entire experience with them. I eventually went in to the dealership to check out the Camaro I liked and to allow the dealership to evaluate my trade-in. My trade-in has 6k miles, is in excellent condition, and is valued $19k-$21,600 on trade. The dealership offers the most minimal amount of $18k-$19k. Seems a bit odd to offer so low when you supposedly have customers asking for my car. But here is where the pricing games begin. At this time, the Chevy rebates were only $1500 on Camaro. But the dealership was taking an additional $3k off, putting the car at $4500 off ($37,800). I thought about their offer but told them I would have to pass. The deal just wasn’t there. First off, they were on the very low side of my trade-in, without explanation of why it deserves the low side. And then it was only 10% off the price of the Camaro, which wasn’t that great considering it is previous years left over inventory. I told them I was going to wait until Dec 1st, when new rebates hit, and see if there might be better rebates. The morning of December 1st, the rebates changed and Chevy was now taking $4000 off in rebates. I get a text from Benedict saying he’s going to get my new car ready and he just heard about the new rebates blah blah. I told him to get me the numbers they are selling at now. He later texts me saying they are taking an additional $1000 off, putting the sales price at $37,800, and that last time I spoke with them they were at $38,800. But that last time I was there, I wasn’t “giving them I want to buy a sports car vibe. Is there anything more he’s missing?” The pricing games with this dealership is ridiculous. First off, they were originally at $37,800, but tried to BS and say they were at $38,800. So when rebates were only $1500, they were trying to sell the car for $37,800. But then when rebates become $4000, they are still trying to sell me the car for $37,800, and lying and saying they were originally trying to sale me the car for more. And they’re telling me about my “vibe,” because I didn’t want to accept low ball on my trade and buy a left-over inventory car for 10% off msrp. And then on top of it all, a couple hours after telling them all this, they change their online advertised pricing to $36,200. So I can buy the car for a low low $37,800, but they will sell to others for $36,200. Not to mention low balling my trade-in even though they have “guests asking for it.” Stay away from this dealership and their BS pricing games. Watch out for their “get you in the door” tactics and don’t let them screw you on your trade. I am not sure how their sales works, but it seems like maybe their salesman get their commission based on how much the dealership makes off the sales. Maybe that’s why the sales numbers get changed so much and why Benedict tried to lie about the original sales price and tried to sell me the car for more than they are apparently asking for it on their website. Whatever is going on here, this dealership needs some serious help and I hope management will address their issues. But what is obvious about my experience, is they tried to sell the car with Chevy rebates only and by no longer taking money off on their end. And they tried to make it look like a deal by lying about the amount the car was prior to the new rebates.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

WOULDN'T BUY HERE AGAIN

By Jcer3 on 10/23/2018 at 5:44 PM.

My experience with Dalton was awesome "sales person" .. but after my purchase 2 weeks after. The finance manager called my bank told my bank that I didn't pay the full amount and was avoiding them .... called me a lair via text and they held my title so I was late to register my vehicle .. but not only that they charged my credit card 500.00 then 900.00 to charges that I did not approve my bank closed my credit card because I was in Colorado and not in OKC? and the number don't add up they wanted to charge me extra money??.. So I had to get a new credit card everything was on hold for a week because they froze my account ... meanwhile I had no idea all this was going on ... All I got was " sorry Jesse was not intentional they tried to reach you but couldn't"... Doesn't give you the right to just charge my card.... They gave me $51 Discount to shut me up and they said they would send me a gift card... .... I'm still waiting on my gift card but whats even worse is I've been texting the fiance manager back in forth no problem but as soon as I paid the $900 he stop texting me and I've asked him twice so far where my gift card is and I haven't got a reply .--- HORRIBLE EXPERIENCE TOWARDS THE END AS SOON AS THEY GET YOUR MONEY GOOD LUCK GETTING A REPLY BACK

I would not recommend this dealer.

Overall Rating

4.2  

3   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Service department

By Durango on 10/2/2018 at 9:26 PM. Helped by Dewayne.

I bought a durango last Saturday, the blinker didn't work. The service department got me right in and were so helpful and friendly. Everytime I called to check on my vehicle they let me know what was going on. I would buy another car there just because of the service department.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Good Experience

By whitegirl12 on 9/30/2018 at 2:11 PM.

We had a positive experience. Our sales person was very patient and helpful. The only problem we had was them closing the service area before completing the touch ups on the car that were promised.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They found what I wanted

By Js.west25 on 9/21/2018 at 2:46 AM. Helped by Jon.

5 star rating because they found the truck I wanted and never pushed me into buying something that I didn't like. They also were easy to reach when I had questions concerning the truck I wanted. Landers Chevy did a good job and went beyond my expectations.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience.

By Happycustomer2018 on 8/28/2018 at 10:19 PM. Helped by Jonathan Heagler.

My experience with Landers Chevrolet was the best I have had bar none. My salesman took the time to listen to what I wanted and needed in a vehicle. He also took the time to compare features and prices and how they would effect my payment. I believe that I received the most vehicle for the price.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Quick and easy. Ready for me.

By Mike on 8/21/2018 at 7:46 PM. Helped by Jonathan Heagler.

Was able to get the vehicle I needed and keep me updated by email and text. had paper work prepared. Jonathan came in on his day off to accommodate the schedule that I was on.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By BaltimorePatty on 8/18/2018 at 8:21 PM. Helped by Jon Heagler.

I asked for a quote online for a Chevy Volt and Jon Heagler contacted me soon after. I met with him at Landers Chevrolet in Norman and soon I was the proud owner of a 2018 Volt. The car buying experience was just what I wanted. Professional and precise. Thank you to Landers Chevrolet and Jon.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hasstle Free

By Norman REALTOR on 8/17/2018 at 8:05 PM. Helped by Jon Heagler, Nick Peterson.

Jon Heagler and Nick Peterson made the purchase of our new Tahoe very painless. They were courteous, efficient, and knowledgeable. They didn't try and give us the run around. The advertised price was the price I paid. Some dealers will not honor online prices all the time, not Landers, they delivered in a great way. I would recommend Jon and Nick at Landers Chevrolet in Norman to anyone in the market for a new Chevrolet. These guys will be my go to guys for Chevrolet products from here on out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Silverado LTZ HD 3500 Duelly

By Palmer72 on 8/10/2018 at 3:34 AM. Helped by Marcus.

One of the most painless experiences I have ever had when purchasing a new vehicle. My salesman Dalton was very knowledgeable and upfront about everything and didn't waste my time. My sales Manager Marcus was as equally helpful and made the deal easy and quick. I will absolutely recommend Landers Chevrolet to all my friends and family who are in the market for a new or used vehicle. Great job!

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Look under your truck!

By BobandCindy on 6/29/2018 at 2:14 PM. Helped by Donovan Koldoff.

I am extremely unhappy and feel completely ripped off! I flew from California to Oklahoma to buy a new 2018 Silverado 2500 HD 4x4 truck for $56K and once I got there realized it did not have the bed liner it was suppose to have, then got home and found out it had rust/salt damage underneath the truck on some major parts! I was told by Donovan (sales) I would be reimburssed for the bedliner… I had it done and sent receipt, no one returns my calls or emails… I was told by Mike Emmons that he had “no idea” that the truck had corrosion under it but he went out and looked and found it under all the trucks! He blammed it on GM/Chevy!! The factory Rep said that happens to cars out there… He knew it! Check under your cars and trucks before you buy them!! I noticed every review that had a bad experience is ignored... and all of them say when they try calling/ emailing, etc., no one calls them back.... that should tell you something! If I wasn’t in California I would be AT the dealership in person… save yourself the frustration, go somewhere else!

I would not recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Crooks under a different banner

By Cee ryder on 12/20/2017 at 2:46 PM.

2017 cars priced 10k above competitors with savings. Does not honor the GM family program, does not allow for military discount be stacked on top of savings. Not forthcoming about cars in stock, in order to upsell the buyers. Sales representatives unclear about discounts and rebates what they're applied to or where they come from. Walk away. Dec 16th 2017

I would not recommend this dealer.