Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.5  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

2.8  

2   Customer Service
5   Friendliness
3   Overall Experience
1   Quality of Work

Record discussion with tech/managers to cover yourself.

By Legreenwood on 6/26/2018 at 1:04 AM. Helped by Tom Pearson, Justin, Brad.

It's time for me to switch dealership that services my car. Location is convenient but it's always something not done, misinformation or incomplete.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Theives and Poor Service

By goodmeme on 9/4/2018 at 9:29 PM. Helped by Jonathan and Service Manager Julius.

I purchased my 2014 Cruz from this dealership had no problems in the beginning took it back to dealership for service oil changes and inspections long wait even with appointments but tried to show my customer loyalty with them. On Friday, I took my car without an appointment because it was hesitating in starting waited for over two hours nothing, so I left and came back two hours later and they still had not look at the car it had just been sitting in the back, water on the car from rain was the indication. So I took my car and left. Got up on Sunday morning to go to church and the car would not say anything. Monday was a holiday and the service department was closed, got to the dealership around seven thirty on Tuesday and it still took them an hour and a half before they came to tell me what was wrong with my car. So add the hours for diagnostics four hours Friday and an hour and a half Tuesday if my math is correct five and a half hours to tell me the battery was bad and one of the cables needed replacing. Now the battery that came with the car quit working about a year and a half after I purchased the car and they replaced it with no charge, so you would think the replaced batter had at least three years of battery life on a car that has less than seven thousand miles on it, well it didn't. I was told it was two years and five months since the battery was replaced and I would have to purchase a new battery and cable and with labor the cost would be $300.00. The time the car spent sitting on their lot should have cover labor fees, however, with the frustrations already feed up with such poor customer service on Tuesday morning I got out the car to vent to the service manager he ask for the keys and I left my coin purse under the drivers seat of the car not thinking and gave him the keys. After finding out the cost of the repair and mind you I did have to return the car after the first battery replacement I just wanted to get it fixed and get out of there never to return there for repair service again. When I refused the service and they brought my car out to me prior to that I did remember I left my coin purse under the seat I immediately before even getting in the car looked to see if the purse was still there and it was nowhere to be found. I talk with the service manager and the tech that waited on me on Friday and nothing was resolved nor did my purse ever surface. I would never recommend that anyone ever go there for car service for the way they display poor quality of customer service and their thieving employees. Chuck Davis has gone to the DOGS!

I would not recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Courteous and professional service staff.

By Nick on 8/7/2018 at 4:06 PM. Helped by Jeff.

The Davis Chevrolet staff was professional and courteous during my service visit. They were able to derive the vehicle in a reasonable time and made the process very smooth.

I would recommend this dealer.

Overall Rating

2.0  

2   Overall Experience

Recall

By Dr RBon Gabriel on 8/7/2018 at 1:15 PM. Helped by Service advisor forgot their names.

Had to wait 2-3 hours on the first 2 appts before I was told part is not available or part ordered is the wrong one. Why did they not tell me right away

I would not recommend this dealer.

Overall Rating

3.8  

5   Customer Service
3   Friendliness
1   Overall Experience
5   Price
5   Quality of Work

Long waiting

By ChevyKai18 on 7/21/2018 at 6:52 PM. Helped by I don’t know the technician name.

I bought my new truck at Davis Chevrolet a couple months ago and I just went in today for the first oil change, it took them over 2 hours to have my truck ready. I find it very annoying as I went to service department a couple days ago just walked in and asked the waiting time they said about 2 hrs Waiting so I made an appointment and still they took the same amount of time with an appointment. Service department needs better management.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome dealership!!!!

By Ford123 on 7/21/2018 at 9:39 PM. Helped by Vic Tulle.

This is our second purchase with Davis Chevrolet in Houston. The salesperson, Vic Tulli worked very hard to get us into a vehicle that suited our needs. We highly recommend purchasing from them

I would recommend this dealer.

Overall Rating

3.0  

5   Friendliness
3   Overall Experience
1   Price

The salesman was very courteous and friendly

By Bhambric5537 on 7/6/2018 at 10:34 PM. Helped by I can't remember the salesman name.

The entire process was very quick. I have bought vehicles in the past and it was always a slow boring ordeal. I would consider going back to this same dealership in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Davis Chevrolet has been great.

By Dockr436 on 6/27/2018 at 4:19 PM. Helped by I'm sorry i didn't remember.

I brought my truck in for oil change, and i got it back in a timely manner. I have no problem with Davis Chevrolet.keep up doing what you do best.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest and friendly service

By Roychez on 6/24/2018 at 5:16 PM. Helped by George Kambouris.

I enjoyed my experience with Davis Chevrolet salesperson George. I was never pressured and all my questions were answered. It actually took me a couple months to pull the trigger and durning those months I was never pressured to come in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excelente

By Maldonado yesenia on 6/23/2018 at 6:37 PM. Helped by Matthew florentino.

Excellent amazing customer service great experience will totally recommend to family and friends will totally go back in any further purchase I will want amazing

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experiance

By Francisco7469 on 6/10/2018 at 12:34 AM. Helped by José Carmona.

Overall a great Experiance. Great customer service. Well versed and knoledgeble. Quality and wide variety of cars and trucks. Personnel were very nice and polite.

I would recommend this dealer.

Overall Rating

3.6  

5   Customer Service
4   Friendliness
4   Overall Experience
4   Price
1   Quality of Work

Warranty

By Not So Pleased on 6/5/2018 at 4:47 PM. Helped by Martin Downey.

I purchased a used car less than a week ago and it is making a popping sound. When I asked to have this fixed at no charge to me I was told that I have to pay $100 deductible to have the issue fixed because the car was serviced to be “SAFE” not for noises. I took to my mechanic and was told the CV Joints need to be replaced soon because the broken joints could cause the axel to break. Doesn’t sound safe to me! On the positive side, my sales person was amazing.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Very attentive!

By Picknew on 5/31/2018 at 7:47 PM. Helped by Arnoldo Torres.

?Sales person was very attentive and respectful of our needs. Negotiations were straight forward. Salesman explained all features of the vehicle before delivery. Great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional friendly amazing

By Carol562 on 5/18/2018 at 3:29 AM. Helped by Miki.

My sales person was amazing he help in every way to ensure I got the car I wanted he is a great car salesman thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By 2018Chevy? on 5/13/2018 at 11:36 PM. Helped by Vik Tuli.

Great service overall our sales man was great to work with. Great customer service very happy with how smooth everything went. Would highly recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Rgreen45 on 5/8/2018 at 9:23 PM. Helped by Chris, frank.

Great help from salesman, answered all my questions, made me feel comfortable, did not have to wait long, and was give a g r way deal on a brand new car

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service manager Justin

By Bart11 on 5/2/2018 at 9:36 PM. Helped by Justin.

Justin is a great service manager. Always very welcoming! The service department always does a good job. The service department is also clean. I would recommend Davis Chevrolet to my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

oil change

By Goodservice on 5/2/2018 at 2:12 PM. Helped by not sure.

needed oil change. got there at 5:15 and was out by 5:50 on a Tuesday after work. plus was able to use my coupon to reduce the cost. Nice

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service: oil & filter chang, windshield wipers replacement

By Houston on 4/27/2018 at 8:38 PM. Helped by Justin Isham.

The team at Davis Chevrolet has always been so very outstanding, especially: Martin Downey (Sales Consultant) and Justin Isham (Service Drive Manager). Happy to be working with this superior team. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought new Tahoe

By Mj on 4/27/2018 at 1:01 AM. Helped by Matthew Florentino.

From salesman to finance to owner of dealership every one was great. My 5th car from same dealership in 20 years. I will return for another car sometime soon.

I would recommend this dealer.