Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car

By AMilos on 8/17/2018 at 8:59 PM.

Steve, Jarett and Stef made shopping and purchasing my Buick so easy and fun! They were just as excited as I was when my car arrived on the lot and I got to drive it away. Everyone was professional and super knowledgeable of their vehicles. Steve was in constant contact with me throughout the process of choosing my car to purchasing it. Stef provided me with the best option for leasing my car by thoroughly going through all the legal mumbo jumbo. Finally Jarett took the time to go through every single button and feature in my car to ensure I was informed and comfortable with all the fancy features. I would highly recommend Davis GM in general for your next purchase and be sure to ask for Steve or Jarett!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks

By P&B on 8/14/2018 at 9:52 PM.

Many thanks to Gord, Russ and Jarad for all your help and patience. Even though we had to change our delivery date and items on the deal, it was never a problem for you guys. Thanks for the ease of making our purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Top Notch service from start to finish

By CA on 8/13/2018 at 5:09 PM.

I would like praise Krysta Murphy for the great customer service she has given me. It's rare nowadays to have a sales person help you above and beyond and not just feel like they are going for the sale to make a profit. Even after my purchase, Krysta followed up with me a few days later and helped me attain an extra service I needed with no cost and did it in a timely manner. I highly reccomend seeing Krysta Murphy for your next vehicle at Davis GMC. Thank you for making this process an easy one for me

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience!

By JW22 on 8/11/2018 at 12:12 PM.

Awesome dealership. I moved to Alberta from Ontario and make arrangements for a new truck to be ready for when I got to Lethbridge and it was a very smooth process. Very good customer service and friendly, knowledgeable staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience buying a new truck

By Jason Turner on 8/10/2018 at 2:04 PM. Helped by Brent Miller.

Buying a new truck at Davis Gmc was the best experience I have had buying a vehicle. Our salesperson Brent Miller was very honest and knowledgeable, made me feel very comfortable asking him questions. Russ Mezei was great in the finance department, everything was explained clearly and he even found me more discounts that I was eligible for. All I can say is the staff at Davis our great! I would recommend Davis to my family and friends to purchase a new or used vehicle., knowing they will be taken care of.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome dealership

By Joe_peach on 8/3/2018 at 4:14 PM. Helped by Ian knell.

Great staff all the way through from sales team mechanics service advisors everyone is great, friendly. Ian is great with his customers always trying to go above and beyond l. I've dealt with Clint one of the service advisors over the years also great and has customers best interest in mind

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Very friend and humours

By Hooter on 8/4/2018 at 9:31 PM.

Gord was excellent to work with. Very friendly and helpful. The entire staff at Davis was the same way. It’s nice to work with the non traditional salesmen. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

An Extremely fantastic & comfortable buying experience

By DougC on 8/2/2018 at 9:00 PM.

We just purchased a used Impala from Davis and I can honestly say it was the most comfortable car purchase I have ever made. From being referred by Derek to Adam and then throughout the rest of the process it was a fantastic experience. I would recommend Adam to anyone as he was interested in our purchasing and reached out to us, yet was patient with our timeline and circumstances. It was so relaxing and non stressful. He really was pleasant to deal with and our feeling was that he cared about us. Even when we had a issue with the key fobs, he was all over looking after that need for us. Thanks Adam. In addition everyone else was very professional an made it not just a car purchase, but an experience. The car is great, but the people and service are the best. A great company culture. I will definitely purchase future vehicles here in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 terrain

By Getficked on 7/29/2018 at 2:49 PM.

I felt I was very picky through this process and wasn’t really budging on my payments and what I wanted for a vehicle. Gord worked so hard for us and found us exactly what we wanted and was under our budget. Best sales experience so far.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A fantastic experience buying from Keylan Kado.

By Dave with MyAngelFriend.ca on 7/27/2018 at 9:41 PM.

I was helped by Keylan Kado. If you are going to Davis GMC in Lethbridge, I would highly recommend walking in the door and seeking him out by name specifically, and buying your vehicle from him - specifically. Although I’m sure all the salespeople at Davis are good, based on past experience, Keylan is a cut above. Keylan’s no pressure approach and friendly, quieter personality, made our buying experience excellent. While Keylan was great, and used no pressure, and is obviously as honest as a Boy Scout, I was worried that our whole experience would change for the worse when he told me the Financial Services Manager, Russ, wanted to meet with us. This suggestion brought back memories of when I sold used vehicles and the manager was called in because he was skilled at using shady, high pressure sales tactics, and was trained in the art of tactfully explaining why a person’s trade was worth next to nothing. Long story short, our experience with Russ was nothing like I thought it would be! He was thoughtful, very knowledgeable, and, like Keylan, did nothing that made us feel even the littlest bit of pressure. Based on our experience, Davis GMC is the place we plan to buy all our personal and company vehicles from from now on. One more thing: after visiting the lots of four or five different car dealers before we got to Davis GMC, I specifically noted the amount of wear on the tires of the used vehicles we were interested in. In looking at over 10 vehicles, I was not satisfied with the wear left on the tires any of them, and realized that before I could use them for our seniors care business, I would need to replace them completely, which would be approximately $1500! During the shopping around process, I questioned several sales people about putting on new tires, so we would not have to incur this cost after having just purchased a vehicle. Surprisingly, I got a similar answer from all of them. While they all used different words and tactful explanations, the underlying message was basically the same: you are buying a used vehicle and we don’t make as much money on that as we do on a new one, so we are only willing to replace the tires if they are so bad that it is required by law. However, at Davis GMC, our All Wheel Drive 2010 GMC Acadia (that we love by the way) had brand new tires, which carried the name of a very well recognized, high quality brand name. Knowing that I would not have to incur a $1500 expense after buying our vehicle was very comforting, and qualifies in my opinion as “treating people as you would like to be treated”. On top of everything else, one of the last things that happened was that Keylan himself got a screwdriver and took 10 minutes to relocate the interior trailer brake assembly so that my knee did not bang into it every time I hopped in the vehicle, and no longer bothered me while driving. I was not charged anything extra for this service! To top it all off, Davis GMC currently has a program where they have balloons in the back of two different trucks in their show room. Each balloon contains a piece of paper you can redeem for a gas card, with a value of anywhere from $200-$1000! Although I wished I had chosen the $1000 balloon, to get $200 in gas just for buying a vehicle, as a way for the dealership to say thank you, is pretty rare! So, from the very beginning when we drove onto the lot, to the very end, as I now drive away after finishing writing this review, we have been thoroughly impressed with everything about Keylan Kado and Davis GMC. Again, I am certain that all sales people at Davis GMC are really good, but I highly recommend asking to specifically deal with Keylan Kado as soon as you drive onto the lot. If your experience is anything like ours, I absolutely guarantee that you will walk away happy and have a very large smile on your face!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

A great experience.

By Truck 2015 GMC on 7/26/2018 at 1:41 AM. Helped by Travis - sales and Keith - finances.

Buying my truck was easy and simple. All of my questions were answered and there was no pressure. I was respected and listened to. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Trade in

By Shery on 7/25/2018 at 1:53 AM.

Excellent people to work with, went out of there way to make things work for me. I had specific needs and they made sure they were all taken care of and then some.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Drive 5 hours for your dream car

By CClark on 7/22/2018 at 4:18 PM.

Davis GMC made 5 hours of driving from Edmonton definitely worth it for us The staff at Davis were fair in their negotiations, very honest, friendly and helpful. When we arrived they invited us to participate in a promotion where you had to pop balloons to win a prize and we then won $200 in gas coupons! Yay, our trip was reimbursed now. We dealt with Krysta and Stefany and we were very impressed with the amount of time they took in explaining everything and their genuine care for the customer. We will definitely recommend Davis GMC to others and we will come back ourselves. So refreshing to find such an honourable dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

New Car Purchase

By Queen of the farm on 7/19/2018 at 11:52 PM.

I just received my new car today and had no problems getting the deal finished. we were vary satisfied with all of the staff that helped us. There were guys that helped with the paperwork...walked with us through the new to us features on our new car...all very very friendly and great to work with. we are confident that we will be taken care of us when we come into the garage for any problems that we encounter in the next three years...thanks again...LINDA & LYLE HOWG

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Completely Satisfied!

By Terrain on 7/15/2018 at 2:18 PM.

Gord has a friendly, knowledgeable, trustworthy approach and provided us with all the facts seamlessly and stressfree. At no time did we feel pressured to purchase. All staff were engaged and supplied us with their knowledge and expertise. We drove away with our new terrain completely satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a new vehicle

By Bbodner on 7/14/2018 at 7:05 AM.

Went in with the intention to just gather info, they weren’t pushy, were totally honest and when I had a question were able to answer it to my satisfaction. A pleasure to deal with.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great experience

By smilee10 on 7/10/2018 at 1:58 AM. Helped by John white Robbin.

Great service, honest about price and dealership was happy to answer all my questions. We would recommend Davis to others. Thank you Davis and team

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Quality and Seemless Experience

By Halstead12 on 7/6/2018 at 10:20 PM.

Chris did an incredible job finding a vehicle that checked all our boxes as well as some added some appreciated bonuses. His knowledge was so helpful and his kind non pushy attitude was fantastic to deal with. If you are looking for a great guy to help find a new vehicle I definitely recommend getting in contact with Chris. Also, Rick in financing did a great job getting us set up and made the paper work seemless and easy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Purchased New Vehicle GMC 3500HD Denali

By ModifyMore on 7/6/2018 at 3:21 PM.

This would be my third purchase of the similar vehicle, my second new vehicle, but this was the first time where everything went smoothly. I was away at work so 95% of our interactions were via email and over the phone. I was not able to see the vehicle in person but Davis provided everything I needed to be assured I was getting the vehicle I truly wanted. Gord and Russell were super easy to communicate with and always in a timely fashion. My schedule didn't allow me to be at the dealership during business hours so Gord and Russell had met me during a holiday so I could get the vehicle and get back on the road. That alone says a lot! Thank you Davis for making this purchase simple and streamlined, and coming in on your days off to ensure customer satisfaction. 5 Stars!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Avalanche repair

By Markdavid96 on 7/5/2018 at 4:46 PM. Helped by Unfortunately I do not recall the service advisors name but donappreciate his help.

After having issues getting my vehicle repaired at another dealership I had excellent service and Davis was not only able to fix the ongoing issues but also helped with the costs associated with the trobleshooting of the problem. I would like to thank everyone that was involved abd appreciate the amazing service provided.

I would recommend this dealer.